{"help": "https://ckan0.cf.opendata.inter.prod-toronto.ca/ca/api/3/action/help_show?name=datastore_search", "success": true, "result": {"include_total": true, "limit": 100, "records_format": "objects", "resource_id": "9da03ed6-cd19-4df7-9b0a-03f81bf4995c", "total_estimation_threshold": null, "records": [{"_id":1,"Date":"2020-11-03","Total calls handled":390,"Total calls coded":301,"Code 1A - Referral to a Sleeping/Resting Space":44,"Code 1B - External Transfer to AWHL":0,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":16,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":8,"Code 2C - Information - Homelessness & Prevention Services":66,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":91,"Code 3C - Follow-up / Check on Placement":23,"Code 4A - Dead Air":24,"Code 4B - Disconnected - No Outcome":17},{"_id":2,"Date":"2020-11-04","Total calls handled":392,"Total calls coded":337,"Code 1A - Referral to a Sleeping/Resting Space":56,"Code 1B - External Transfer to AWHL":6,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":17,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":16,"Code 2C - Information - Homelessness & Prevention Services":77,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":92,"Code 3C - Follow-up / Check on Placement":21,"Code 4A - Dead Air":10,"Code 4B - Disconnected - No Outcome":30},{"_id":3,"Date":"2020-11-05","Total calls handled":378,"Total calls coded":315,"Code 1A - Referral to a Sleeping/Resting Space":66,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":15,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":10,"Code 2C - Information - Homelessness & Prevention Services":92,"Code 2D - Information - Non-Homelessness-related":5,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":61,"Code 3C - Follow-up / Check on Placement":28,"Code 4A - Dead Air":11,"Code 4B - Disconnected - No Outcome":22},{"_id":4,"Date":"2020-11-06","Total calls handled":343,"Total calls coded":283,"Code 1A - Referral to a Sleeping/Resting Space":49,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":22,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":5,"Code 2C - Information - Homelessness & Prevention Services":71,"Code 2D - Information - Non-Homelessness-related":8,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":66,"Code 3C - Follow-up / Check on Placement":25,"Code 4A - Dead Air":10,"Code 4B - Disconnected - 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External Transfer - Homelessness-related":7,"Code 2C - Information - Homelessness & Prevention Services":48,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":45,"Code 3C - Follow-up / Check on Placement":13,"Code 4A - Dead Air":3,"Code 4B - Disconnected - No Outcome":26},{"_id":7,"Date":"2020-11-09","Total calls handled":331,"Total calls coded":261,"Code 1A - Referral to a Sleeping/Resting Space":52,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":16,"Code 2A - Internal Transfer to CI":3,"Code 2B - External Transfer - Homelessness-related":11,"Code 2C - Information - Homelessness & Prevention Services":92,"Code 2D - Information - Non-Homelessness-related":2,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":37,"Code 3C - Follow-up / Check on Placement":9,"Code 4A - Dead Air":12,"Code 4B - Disconnected - No Outcome":22},{"_id":8,"Date":"2020-11-10","Total calls handled":338,"Total calls coded":271,"Code 1A - Referral to a Sleeping/Resting Space":54,"Code 1B - External Transfer to AWHL":0,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":8,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":18,"Code 2C - Information - Homelessness & Prevention Services":75,"Code 2D - Information - Non-Homelessness-related":14,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":47,"Code 3C - Follow-up / Check on Placement":13,"Code 4A - Dead Air":13,"Code 4B - Disconnected - No Outcome":29},{"_id":9,"Date":"2020-11-11","Total calls handled":356,"Total calls coded":290,"Code 1A - Referral to a Sleeping/Resting Space":59,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":13,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":13,"Code 2C - Information - Homelessness & Prevention Services":62,"Code 2D - Information - Non-Homelessness-related":12,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":56,"Code 3C - Follow-up / Check on Placement":32,"Code 4A - Dead Air":11,"Code 4B - Disconnected - No Outcome":30},{"_id":10,"Date":"2020-11-12","Total calls handled":450,"Total calls coded":364,"Code 1A - Referral to a Sleeping/Resting Space":47,"Code 1B - External Transfer to AWHL":5,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":13,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":12,"Code 2C - Information - Homelessness & Prevention Services":79,"Code 2D - Information - Non-Homelessness-related":19,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":98,"Code 3C - Follow-up / Check on Placement":44,"Code 4A - Dead Air":18,"Code 4B - Disconnected - No Outcome":25},{"_id":11,"Date":"2020-11-13","Total calls handled":419,"Total calls coded":333,"Code 1A - Referral to a Sleeping/Resting Space":32,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":6,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":11,"Code 2C - Information - Homelessness & Prevention Services":71,"Code 2D - Information - Non-Homelessness-related":13,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":100,"Code 3C - Follow-up / Check on Placement":57,"Code 4A - Dead Air":12,"Code 4B - Disconnected - No Outcome":30},{"_id":12,"Date":"2020-11-14","Total calls handled":386,"Total calls coded":292,"Code 1A - Referral to a Sleeping/Resting Space":40,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":6,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":15,"Code 2C - Information - Homelessness & Prevention Services":40,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":88,"Code 3C - Follow-up / Check on Placement":47,"Code 4A - Dead Air":11,"Code 4B - Disconnected - No Outcome":28},{"_id":13,"Date":"2020-11-15","Total calls handled":372,"Total calls coded":282,"Code 1A - Referral to a Sleeping/Resting Space":40,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":1,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":13,"Code 2C - Information - Homelessness & Prevention Services":57,"Code 2D - Information - Non-Homelessness-related":4,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":93,"Code 3C - Follow-up / Check on Placement":48,"Code 4A - Dead Air":4,"Code 4B - Disconnected - No Outcome":18},{"_id":14,"Date":"2020-11-16","Total calls handled":479,"Total calls coded":372,"Code 1A - Referral to a Sleeping/Resting Space":56,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":8,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":6,"Code 2C - Information - Homelessness & Prevention Services":98,"Code 2D - Information - Non-Homelessness-related":14,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":123,"Code 3C - Follow-up / Check on Placement":22,"Code 4A - Dead Air":9,"Code 4B - Disconnected - No Outcome":29},{"_id":15,"Date":"2020-11-17","Total calls handled":507,"Total calls coded":414,"Code 1A - Referral to a Sleeping/Resting Space":68,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":11,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":19,"Code 2C - Information - Homelessness & Prevention Services":111,"Code 2D - Information - Non-Homelessness-related":13,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":89,"Code 3C - Follow-up / Check on Placement":42,"Code 4A - Dead Air":17,"Code 4B - Disconnected - No Outcome":40},{"_id":16,"Date":"2020-11-18","Total calls handled":507,"Total calls coded":365,"Code 1A - Referral to a Sleeping/Resting Space":67,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":25,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":10,"Code 2C - Information - Homelessness & Prevention Services":81,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":94,"Code 3C - Follow-up / Check on Placement":49,"Code 4A - Dead Air":8,"Code 4B - Disconnected - No Outcome":19},{"_id":17,"Date":"2020-11-19","Total calls handled":420,"Total calls coded":320,"Code 1A - Referral to a Sleeping/Resting Space":51,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":23,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":6,"Code 2C - Information - Homelessness & Prevention Services":91,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":62,"Code 3C - Follow-up / Check on Placement":42,"Code 4A - Dead Air":9,"Code 4B - Disconnected - No Outcome":20},{"_id":18,"Date":"2020-11-20","Total calls handled":396,"Total calls coded":292,"Code 1A - Referral to a Sleeping/Resting Space":57,"Code 1B - External Transfer to AWHL":0,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":28,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":16,"Code 2C - Information - Homelessness & Prevention Services":75,"Code 2D - Information - Non-Homelessness-related":8,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":43,"Code 3C - Follow-up / Check on Placement":28,"Code 4A - Dead Air":17,"Code 4B - Disconnected - No Outcome":19},{"_id":19,"Date":"2020-11-21","Total calls handled":320,"Total calls coded":243,"Code 1A - Referral to a Sleeping/Resting Space":53,"Code 1B - External Transfer to AWHL":5,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":25,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":13,"Code 2C - Information - Homelessness & Prevention Services":53,"Code 2D - Information - Non-Homelessness-related":6,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":43,"Code 3C - Follow-up / Check on Placement":12,"Code 4A - Dead Air":6,"Code 4B - Disconnected - No Outcome":27},{"_id":20,"Date":"2020-11-22","Total calls handled":421,"Total calls coded":307,"Code 1A - Referral to a Sleeping/Resting Space":53,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":30,"Code 2A - Internal Transfer to CI":4,"Code 2B - External Transfer - Homelessness-related":23,"Code 2C - Information - Homelessness & Prevention Services":76,"Code 2D - Information - Non-Homelessness-related":10,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":42,"Code 3C - Follow-up / Check on Placement":23,"Code 4A - Dead Air":12,"Code 4B - Disconnected - No Outcome":31},{"_id":21,"Date":"2020-11-23","Total calls handled":377,"Total calls coded":297,"Code 1A - Referral to a Sleeping/Resting Space":53,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":4,"Code 1D - Declined Shelter/Resting Space":13,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":9,"Code 2C - Information - Homelessness & Prevention Services":74,"Code 2D - Information - Non-Homelessness-related":7,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":58,"Code 3C - Follow-up / Check on Placement":41,"Code 4A - Dead Air":17,"Code 4B - Disconnected - No Outcome":17},{"_id":22,"Date":"2020-11-24","Total calls handled":450,"Total calls coded":337,"Code 1A - Referral to a Sleeping/Resting Space":58,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":24,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":13,"Code 2C - Information - Homelessness & Prevention Services":72,"Code 2D - Information - Non-Homelessness-related":9,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":78,"Code 3C - Follow-up / Check on Placement":39,"Code 4A - Dead Air":22,"Code 4B - Disconnected - No Outcome":18},{"_id":23,"Date":"2020-11-25","Total calls handled":446,"Total calls coded":356,"Code 1A - Referral to a Sleeping/Resting Space":59,"Code 1B - External Transfer to AWHL":8,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":16,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":22,"Code 2C - Information - Homelessness & Prevention Services":70,"Code 2D - Information - Non-Homelessness-related":9,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":85,"Code 3C - Follow-up / Check on Placement":44,"Code 4A - Dead Air":7,"Code 4B - Disconnected - No Outcome":34},{"_id":24,"Date":"2020-11-26","Total calls handled":472,"Total calls coded":342,"Code 1A - Referral to a Sleeping/Resting Space":37,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":16,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":11,"Code 2C - Information - Homelessness & Prevention Services":94,"Code 2D - Information - Non-Homelessness-related":6,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":72,"Code 3C - Follow-up / Check on Placement":48,"Code 4A - Dead Air":17,"Code 4B - Disconnected - No Outcome":37},{"_id":25,"Date":"2020-11-27","Total calls handled":382,"Total calls coded":289,"Code 1A - Referral to a Sleeping/Resting Space":52,"Code 1B - External Transfer to AWHL":5,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":12,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":21,"Code 2C - Information - Homelessness & Prevention Services":89,"Code 2D - Information - Non-Homelessness-related":16,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":46,"Code 3C - Follow-up / Check on Placement":16,"Code 4A - Dead Air":7,"Code 4B - Disconnected - No Outcome":21},{"_id":26,"Date":"2020-11-28","Total calls handled":316,"Total calls coded":242,"Code 1A - Referral to a Sleeping/Resting Space":37,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":2,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":12,"Code 2C - Information - Homelessness & Prevention Services":60,"Code 2D - Information - Non-Homelessness-related":14,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":45,"Code 3C - Follow-up / Check on Placement":37,"Code 4A - Dead Air":5,"Code 4B - Disconnected - No Outcome":24},{"_id":27,"Date":"2020-11-29","Total calls handled":296,"Total calls coded":211,"Code 1A - Referral to a Sleeping/Resting Space":39,"Code 1B - External Transfer to AWHL":7,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":11,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":5,"Code 2C - Information - Homelessness & Prevention Services":44,"Code 2D - Information - Non-Homelessness-related":12,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":38,"Code 3C - Follow-up / Check on Placement":19,"Code 4A - Dead Air":8,"Code 4B - Disconnected - No Outcome":26},{"_id":28,"Date":"2020-11-30","Total calls handled":395,"Total calls coded":270,"Code 1A - Referral to a Sleeping/Resting Space":54,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":24,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":15,"Code 2C - Information - Homelessness & Prevention Services":70,"Code 2D - Information - Non-Homelessness-related":9,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":36,"Code 3C - Follow-up / Check on Placement":24,"Code 4A - Dead Air":15,"Code 4B - Disconnected - No Outcome":21},{"_id":29,"Date":"2020-12-01","Total calls handled":427,"Total calls coded":340,"Code 1A - Referral to a Sleeping/Resting Space":63,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":12,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":11,"Code 2C - Information - Homelessness & Prevention Services":89,"Code 2D - Information - Non-Homelessness-related":16,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":59,"Code 3C - Follow-up / Check on Placement":44,"Code 4A - Dead Air":17,"Code 4B - Disconnected - No Outcome":25},{"_id":30,"Date":"2020-12-02","Total calls handled":422,"Total calls coded":322,"Code 1A - Referral to a Sleeping/Resting Space":59,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":26,"Code 2A - Internal Transfer to CI":3,"Code 2B - External Transfer - Homelessness-related":21,"Code 2C - Information - Homelessness & Prevention Services":93,"Code 2D - Information - Non-Homelessness-related":8,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":33,"Code 3C - Follow-up / Check on Placement":32,"Code 4A - Dead Air":13,"Code 4B - Disconnected - No Outcome":30},{"_id":31,"Date":"2020-12-03","Total calls handled":348,"Total calls coded":286,"Code 1A - Referral to a Sleeping/Resting Space":60,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":18,"Code 2A - Internal Transfer to CI":3,"Code 2B - External Transfer - Homelessness-related":16,"Code 2C - Information - Homelessness & Prevention Services":75,"Code 2D - Information - Non-Homelessness-related":10,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":39,"Code 3C - Follow-up / Check on Placement":17,"Code 4A - Dead Air":16,"Code 4B - Disconnected - No Outcome":28},{"_id":32,"Date":"2020-12-04","Total calls handled":468,"Total calls coded":351,"Code 1A - Referral to a Sleeping/Resting Space":60,"Code 1B - External Transfer to AWHL":7,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":21,"Code 2A - Internal Transfer to CI":4,"Code 2B - External Transfer - Homelessness-related":25,"Code 2C - Information - Homelessness & Prevention Services":73,"Code 2D - Information - Non-Homelessness-related":14,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":70,"Code 3C - Follow-up / Check on Placement":42,"Code 4A - Dead Air":14,"Code 4B - Disconnected - No Outcome":20},{"_id":33,"Date":"2020-12-05","Total calls handled":373,"Total calls coded":279,"Code 1A - Referral to a Sleeping/Resting Space":56,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":15,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":15,"Code 2C - Information - Homelessness & Prevention Services":60,"Code 2D - Information - Non-Homelessness-related":5,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":47,"Code 3C - Follow-up / Check on Placement":33,"Code 4A - Dead Air":20,"Code 4B - Disconnected - No Outcome":25},{"_id":34,"Date":"2020-12-06","Total calls handled":365,"Total calls coded":306,"Code 1A - Referral to a Sleeping/Resting Space":75,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":26,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":10,"Code 2C - Information - Homelessness & Prevention Services":79,"Code 2D - Information - Non-Homelessness-related":10,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":46,"Code 3C - Follow-up / Check on Placement":21,"Code 4A - Dead Air":9,"Code 4B - Disconnected - No Outcome":22},{"_id":35,"Date":"2020-12-07","Total calls handled":450,"Total calls coded":406,"Code 1A - Referral to a Sleeping/Resting Space":58,"Code 1B - External Transfer to AWHL":6,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":25,"Code 2A - Internal Transfer to CI":6,"Code 2B - External Transfer - Homelessness-related":16,"Code 2C - Information - Homelessness & Prevention Services":113,"Code 2D - Information - Non-Homelessness-related":10,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":65,"Code 3C - Follow-up / Check on Placement":65,"Code 4A - Dead Air":15,"Code 4B - Disconnected - No Outcome":27},{"_id":36,"Date":"2020-12-08","Total calls handled":525,"Total calls coded":445,"Code 1A - Referral to a Sleeping/Resting Space":72,"Code 1B - External Transfer to AWHL":0,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":35,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":24,"Code 2C - Information - Homelessness & Prevention Services":91,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":78,"Code 3C - Follow-up / Check on Placement":59,"Code 4A - Dead Air":32,"Code 4B - Disconnected - No Outcome":41},{"_id":37,"Date":"2020-12-09","Total calls handled":412,"Total calls coded":350,"Code 1A - Referral to a Sleeping/Resting Space":75,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":21,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":20,"Code 2C - Information - Homelessness & Prevention Services":89,"Code 2D - Information - Non-Homelessness-related":8,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":57,"Code 3C - Follow-up / Check on Placement":49,"Code 4A - Dead Air":11,"Code 4B - Disconnected - No Outcome":15},{"_id":38,"Date":"2020-12-10","Total calls handled":419,"Total calls coded":345,"Code 1A - Referral to a Sleeping/Resting Space":55,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":23,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":19,"Code 2C - Information - Homelessness & Prevention Services":81,"Code 2D - Information - Non-Homelessness-related":12,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":71,"Code 3C - Follow-up / Check on Placement":48,"Code 4A - Dead Air":9,"Code 4B - Disconnected - No Outcome":24},{"_id":39,"Date":"2020-12-11","Total calls handled":386,"Total calls coded":319,"Code 1A - Referral to a Sleeping/Resting Space":77,"Code 1B - External Transfer to AWHL":7,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":21,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":11,"Code 2C - Information - Homelessness & Prevention Services":64,"Code 2D - Information - Non-Homelessness-related":12,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":62,"Code 3C - Follow-up / Check on Placement":22,"Code 4A - Dead Air":15,"Code 4B - Disconnected - No Outcome":27},{"_id":40,"Date":"2020-12-12","Total calls handled":362,"Total calls coded":283,"Code 1A - Referral to a Sleeping/Resting Space":59,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":26,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":24,"Code 2C - Information - Homelessness & Prevention Services":65,"Code 2D - Information - Non-Homelessness-related":9,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":49,"Code 3C - Follow-up / Check on Placement":25,"Code 4A - Dead Air":10,"Code 4B - Disconnected - No Outcome":12},{"_id":41,"Date":"2020-12-13","Total calls handled":401,"Total calls coded":318,"Code 1A - Referral to a Sleeping/Resting Space":56,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":23,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":15,"Code 2C - Information - Homelessness & Prevention Services":71,"Code 2D - Information - Non-Homelessness-related":9,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":63,"Code 3C - Follow-up / Check on Placement":41,"Code 4A - Dead Air":9,"Code 4B - Disconnected - No Outcome":26},{"_id":42,"Date":"2020-12-14","Total calls handled":382,"Total calls coded":343,"Code 1A - Referral to a Sleeping/Resting Space":63,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":20,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":11,"Code 2C - Information - Homelessness & Prevention Services":96,"Code 2D - Information - Non-Homelessness-related":8,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":63,"Code 3C - Follow-up / Check on Placement":52,"Code 4A - Dead Air":8,"Code 4B - Disconnected - No Outcome":19},{"_id":43,"Date":"2020-12-15","Total calls handled":426,"Total calls coded":362,"Code 1A - Referral to a Sleeping/Resting Space":82,"Code 1B - External Transfer to AWHL":5,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":24,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":14,"Code 2C - Information - Homelessness & Prevention Services":99,"Code 2D - Information - Non-Homelessness-related":6,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":51,"Code 3C - Follow-up / Check on Placement":43,"Code 4A - Dead Air":11,"Code 4B - Disconnected - No Outcome":27},{"_id":44,"Date":"2020-12-16","Total calls handled":393,"Total calls coded":337,"Code 1A - Referral to a Sleeping/Resting Space":91,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":24,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":13,"Code 2C - Information - Homelessness & Prevention Services":90,"Code 2D - Information - Non-Homelessness-related":8,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":27,"Code 3C - Follow-up / Check on Placement":30,"Code 4A - Dead Air":18,"Code 4B - Disconnected - No Outcome":31},{"_id":45,"Date":"2020-12-17","Total calls handled":385,"Total calls coded":319,"Code 1A - Referral to a Sleeping/Resting Space":61,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":30,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":11,"Code 2C - Information - Homelessness & Prevention Services":79,"Code 2D - Information - Non-Homelessness-related":8,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":43,"Code 3C - Follow-up / Check on Placement":19,"Code 4A - Dead Air":23,"Code 4B - Disconnected - No Outcome":40},{"_id":46,"Date":"2020-12-18","Total calls handled":451,"Total calls coded":367,"Code 1A - Referral to a Sleeping/Resting Space":39,"Code 1B - External Transfer to AWHL":6,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":9,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":17,"Code 2C - Information - Homelessness & Prevention Services":67,"Code 2D - Information - Non-Homelessness-related":9,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":113,"Code 3C - Follow-up / Check on Placement":61,"Code 4A - Dead Air":12,"Code 4B - Disconnected - No Outcome":31},{"_id":47,"Date":"2020-12-19","Total calls handled":426,"Total calls coded":376,"Code 1A - Referral to a Sleeping/Resting Space":51,"Code 1B - External Transfer to AWHL":0,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":14,"Code 2A - Internal Transfer to CI":3,"Code 2B - External Transfer - Homelessness-related":25,"Code 2C - Information - Homelessness & Prevention Services":80,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":64,"Code 3C - Follow-up / Check on Placement":85,"Code 4A - Dead Air":7,"Code 4B - Disconnected - No Outcome":36},{"_id":48,"Date":"2020-12-20","Total calls handled":447,"Total calls coded":400,"Code 1A - Referral to a Sleeping/Resting Space":40,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":19,"Code 2A - Internal Transfer to CI":4,"Code 2B - External Transfer - Homelessness-related":18,"Code 2C - Information - Homelessness & Prevention Services":70,"Code 2D - Information - Non-Homelessness-related":12,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":86,"Code 3C - Follow-up / Check on Placement":110,"Code 4A - Dead Air":12,"Code 4B - Disconnected - No Outcome":28},{"_id":49,"Date":"2020-12-21","Total calls handled":387,"Total calls coded":352,"Code 1A - Referral to a Sleeping/Resting Space":55,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":19,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":15,"Code 2C - Information - Homelessness & Prevention Services":80,"Code 2D - Information - Non-Homelessness-related":10,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":66,"Code 3C - Follow-up / Check on Placement":56,"Code 4A - Dead Air":18,"Code 4B - Disconnected - No Outcome":30},{"_id":50,"Date":"2020-12-22","Total calls handled":365,"Total calls coded":324,"Code 1A - Referral to a Sleeping/Resting Space":60,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":19,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":31,"Code 2C - Information - Homelessness & Prevention Services":89,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":29,"Code 3C - Follow-up / Check on Placement":39,"Code 4A - Dead Air":13,"Code 4B - Disconnected - No Outcome":25},{"_id":51,"Date":"2020-12-23","Total calls handled":309,"Total calls coded":288,"Code 1A - Referral to a Sleeping/Resting Space":74,"Code 1B - External Transfer to AWHL":7,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":26,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":25,"Code 2C - Information - Homelessness & Prevention Services":79,"Code 2D - Information - Non-Homelessness-related":3,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":17,"Code 3C - Follow-up / Check on Placement":20,"Code 4A - Dead Air":19,"Code 4B - Disconnected - No Outcome":17},{"_id":52,"Date":"2020-12-24","Total calls handled":314,"Total calls coded":289,"Code 1A - Referral to a Sleeping/Resting Space":82,"Code 1B - External Transfer to AWHL":5,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":32,"Code 2A - Internal Transfer to CI":3,"Code 2B - External Transfer - Homelessness-related":16,"Code 2C - Information - Homelessness & Prevention Services":69,"Code 2D - Information - Non-Homelessness-related":16,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":13,"Code 3C - Follow-up / Check on Placement":15,"Code 4A - Dead Air":8,"Code 4B - Disconnected - No Outcome":30},{"_id":53,"Date":"2020-12-25","Total calls handled":277,"Total calls coded":235,"Code 1A - Referral to a Sleeping/Resting Space":59,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":23,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":27,"Code 2C - Information - Homelessness & Prevention Services":44,"Code 2D - Information - Non-Homelessness-related":8,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":23,"Code 3C - Follow-up / Check on Placement":19,"Code 4A - Dead Air":8,"Code 4B - Disconnected - No Outcome":21},{"_id":54,"Date":"2020-12-26","Total calls handled":354,"Total calls coded":309,"Code 1A - Referral to a Sleeping/Resting Space":73,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":24,"Code 2A - Internal Transfer to CI":3,"Code 2B - External Transfer - Homelessness-related":17,"Code 2C - Information - Homelessness & Prevention Services":64,"Code 2D - Information - Non-Homelessness-related":16,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":31,"Code 3C - Follow-up / Check on Placement":30,"Code 4A - Dead Air":11,"Code 4B - Disconnected - No Outcome":35},{"_id":55,"Date":"2020-12-27","Total calls handled":336,"Total calls coded":294,"Code 1A - Referral to a Sleeping/Resting Space":60,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":17,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":20,"Code 2C - Information - Homelessness & Prevention Services":68,"Code 2D - Information - Non-Homelessness-related":14,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":50,"Code 3C - Follow-up / Check on Placement":28,"Code 4A - Dead Air":9,"Code 4B - Disconnected - No Outcome":25},{"_id":56,"Date":"2020-12-28","Total calls handled":363,"Total calls coded":329,"Code 1A - Referral to a Sleeping/Resting Space":54,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":13,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":14,"Code 2C - Information - Homelessness & Prevention Services":94,"Code 2D - Information - Non-Homelessness-related":7,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":64,"Code 3C - Follow-up / Check on Placement":42,"Code 4A - Dead Air":11,"Code 4B - Disconnected - No Outcome":26},{"_id":57,"Date":"2020-12-29","Total calls handled":396,"Total calls coded":349,"Code 1A - Referral to a Sleeping/Resting Space":87,"Code 1B - External Transfer to AWHL":6,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":33,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":16,"Code 2C - Information - Homelessness & Prevention Services":74,"Code 2D - Information - Non-Homelessness-related":25,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":31,"Code 3C - Follow-up / Check on Placement":28,"Code 4A - Dead Air":14,"Code 4B - Disconnected - No Outcome":32},{"_id":58,"Date":"2020-12-30","Total calls handled":345,"Total calls coded":294,"Code 1A - Referral to a Sleeping/Resting Space":88,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":23,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":10,"Code 2C - Information - Homelessness & Prevention Services":66,"Code 2D - Information - Non-Homelessness-related":25,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":18,"Code 3C - Follow-up / Check on Placement":18,"Code 4A - Dead Air":10,"Code 4B - Disconnected - No Outcome":31},{"_id":59,"Date":"2020-12-31","Total calls handled":360,"Total calls coded":315,"Code 1A - Referral to a Sleeping/Resting Space":83,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":25,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":14,"Code 2C - Information - Homelessness & Prevention Services":76,"Code 2D - Information - Non-Homelessness-related":8,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":32,"Code 3C - Follow-up / Check on Placement":31,"Code 4A - Dead Air":7,"Code 4B - Disconnected - No Outcome":33},{"_id":60,"Date":"2021-01-01","Total calls handled":305,"Total calls coded":267,"Code 1A - Referral to a Sleeping/Resting Space":57,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":19,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":12,"Code 2C - Information - Homelessness & Prevention Services":63,"Code 2D - Information - Non-Homelessness-related":14,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":43,"Code 3C - Follow-up / Check on Placement":20,"Code 4A - Dead Air":7,"Code 4B - Disconnected - No Outcome":29},{"_id":61,"Date":"2021-01-02","Total calls handled":319,"Total calls coded":299,"Code 1A - Referral to a Sleeping/Resting Space":64,"Code 1B - External Transfer to AWHL":0,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":12,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":13,"Code 2C - Information - Homelessness & Prevention Services":59,"Code 2D - Information - Non-Homelessness-related":10,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":61,"Code 3C - Follow-up / Check on Placement":42,"Code 4A - Dead Air":8,"Code 4B - Disconnected - No Outcome":28},{"_id":62,"Date":"2021-01-03","Total calls handled":281,"Total calls coded":241,"Code 1A - Referral to a Sleeping/Resting Space":42,"Code 1B - External Transfer to AWHL":5,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":9,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":16,"Code 2C - Information - Homelessness & Prevention Services":51,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":56,"Code 3C - Follow-up / Check on Placement":28,"Code 4A - Dead Air":9,"Code 4B - Disconnected - No Outcome":13},{"_id":63,"Date":"2021-01-04","Total calls handled":379,"Total calls coded":333,"Code 1A - Referral to a Sleeping/Resting Space":70,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":23,"Code 2A - Internal Transfer to CI":4,"Code 2B - External Transfer - Homelessness-related":19,"Code 2C - Information - Homelessness & Prevention Services":84,"Code 2D - Information - Non-Homelessness-related":17,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":53,"Code 3C - Follow-up / Check on Placement":29,"Code 4A - Dead Air":17,"Code 4B - Disconnected - No Outcome":14},{"_id":64,"Date":"2021-01-05","Total calls handled":461,"Total calls coded":402,"Code 1A - Referral to a Sleeping/Resting Space":57,"Code 1B - External Transfer to AWHL":6,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":40,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":17,"Code 2C - Information - Homelessness & Prevention Services":73,"Code 2D - Information - Non-Homelessness-related":16,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":90,"Code 3C - Follow-up / Check on Placement":52,"Code 4A - Dead Air":14,"Code 4B - Disconnected - No Outcome":36},{"_id":65,"Date":"2021-01-06","Total calls handled":442,"Total calls coded":404,"Code 1A - Referral to a Sleeping/Resting Space":66,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":11,"Code 2A - Internal Transfer to CI":3,"Code 2B - External Transfer - Homelessness-related":15,"Code 2C - Information - Homelessness & Prevention Services":82,"Code 2D - Information - Non-Homelessness-related":12,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":92,"Code 3C - Follow-up / Check on Placement":71,"Code 4A - Dead Air":8,"Code 4B - Disconnected - No Outcome":42},{"_id":66,"Date":"2021-01-07","Total calls handled":440,"Total calls coded":373,"Code 1A - Referral to a Sleeping/Resting Space":59,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":22,"Code 2A - Internal Transfer to CI":3,"Code 2B - External Transfer - Homelessness-related":15,"Code 2C - Information - Homelessness & Prevention Services":104,"Code 2D - Information - Non-Homelessness-related":18,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":55,"Code 3C - Follow-up / Check on Placement":28,"Code 4A - Dead Air":12,"Code 4B - Disconnected - No Outcome":50},{"_id":67,"Date":"2021-01-08","Total calls handled":475,"Total calls coded":421,"Code 1A - Referral to a Sleeping/Resting Space":45,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":16,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":20,"Code 2C - Information - Homelessness & Prevention Services":88,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":110,"Code 3C - Follow-up / Check on Placement":75,"Code 4A - Dead Air":22,"Code 4B - Disconnected - No Outcome":31},{"_id":68,"Date":"2021-01-09","Total calls handled":506,"Total calls coded":439,"Code 1A - Referral to a Sleeping/Resting Space":39,"Code 1B - External Transfer to AWHL":0,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":17,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":13,"Code 2C - Information - Homelessness & Prevention Services":110,"Code 2D - Information - Non-Homelessness-related":10,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":105,"Code 3C - Follow-up / Check on Placement":95,"Code 4A - Dead Air":11,"Code 4B - Disconnected - No Outcome":39},{"_id":69,"Date":"2021-01-10","Total calls handled":477,"Total calls coded":403,"Code 1A - Referral to a Sleeping/Resting Space":45,"Code 1B - External Transfer to AWHL":0,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":18,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":21,"Code 2C - Information - Homelessness & Prevention Services":51,"Code 2D - Information - Non-Homelessness-related":9,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":85,"Code 3C - Follow-up / Check on Placement":115,"Code 4A - Dead Air":16,"Code 4B - Disconnected - No Outcome":40},{"_id":70,"Date":"2021-01-11","Total calls handled":529,"Total calls coded":480,"Code 1A - Referral to a Sleeping/Resting Space":40,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":17,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":34,"Code 2C - Information - Homelessness & Prevention Services":82,"Code 2D - Information - Non-Homelessness-related":14,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":103,"Code 3C - Follow-up / Check on Placement":137,"Code 4A - Dead Air":15,"Code 4B - Disconnected - No Outcome":33},{"_id":71,"Date":"2021-01-12","Total calls handled":499,"Total calls coded":447,"Code 1A - Referral to a Sleeping/Resting Space":42,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":13,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":17,"Code 2C - Information - Homelessness & Prevention Services":82,"Code 2D - Information - Non-Homelessness-related":15,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":102,"Code 3C - Follow-up / Check on Placement":111,"Code 4A - Dead Air":23,"Code 4B - Disconnected - No Outcome":38},{"_id":72,"Date":"2021-01-13","Total calls handled":602,"Total calls coded":517,"Code 1A - Referral to a Sleeping/Resting Space":47,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":15,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":20,"Code 2C - Information - Homelessness & Prevention Services":118,"Code 2D - Information - Non-Homelessness-related":12,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":121,"Code 3C - Follow-up / Check on Placement":135,"Code 4A - Dead Air":17,"Code 4B - Disconnected - No Outcome":30},{"_id":73,"Date":"2021-01-14","Total calls handled":576,"Total calls coded":526,"Code 1A - Referral to a Sleeping/Resting Space":28,"Code 1B - External Transfer to AWHL":8,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":13,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":20,"Code 2C - Information - Homelessness & Prevention Services":107,"Code 2D - Information - Non-Homelessness-related":10,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":120,"Code 3C - Follow-up / Check on Placement":182,"Code 4A - Dead Air":8,"Code 4B - Disconnected - No Outcome":27},{"_id":74,"Date":"2021-01-15","Total calls handled":620,"Total calls coded":560,"Code 1A - Referral to a Sleeping/Resting Space":41,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":6,"Code 2A - 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Individuals/Couples":117,"Code 3C - Follow-up / Check on Placement":149,"Code 4A - Dead Air":12,"Code 4B - Disconnected - No Outcome":32},{"_id":76,"Date":"2021-01-17","Total calls handled":551,"Total calls coded":495,"Code 1A - Referral to a Sleeping/Resting Space":41,"Code 1B - External Transfer to AWHL":6,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":18,"Code 2A - Internal Transfer to CI":3,"Code 2B - External Transfer - Homelessness-related":12,"Code 2C - Information - Homelessness & Prevention Services":57,"Code 2D - Information - Non-Homelessness-related":9,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":125,"Code 3C - Follow-up / Check on Placement":161,"Code 4A - Dead Air":26,"Code 4B - Disconnected - No Outcome":36},{"_id":77,"Date":"2021-01-18","Total calls handled":540,"Total calls coded":466,"Code 1A - Referral to a Sleeping/Resting Space":69,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":21,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":17,"Code 2C - Information - Homelessness & Prevention Services":86,"Code 2D - Information - Non-Homelessness-related":18,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":102,"Code 3C - Follow-up / Check on Placement":95,"Code 4A - Dead Air":17,"Code 4B - Disconnected - No Outcome":35},{"_id":78,"Date":"2021-01-19","Total calls handled":517,"Total calls coded":455,"Code 1A - Referral to a Sleeping/Resting Space":66,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":4,"Code 1D - Declined Shelter/Resting Space":35,"Code 2A - Internal Transfer to CI":4,"Code 2B - External Transfer - Homelessness-related":22,"Code 2C - Information - Homelessness & Prevention Services":108,"Code 2D - Information - Non-Homelessness-related":5,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":81,"Code 3C - Follow-up / Check on Placement":75,"Code 4A - Dead Air":20,"Code 4B - Disconnected - No Outcome":34},{"_id":79,"Date":"2021-01-20","Total calls handled":461,"Total calls coded":407,"Code 1A - Referral to a Sleeping/Resting Space":55,"Code 1B - External Transfer to AWHL":0,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":34,"Code 2A - Internal Transfer to CI":4,"Code 2B - External Transfer - Homelessness-related":14,"Code 2C - Information - Homelessness & Prevention Services":81,"Code 2D - Information - Non-Homelessness-related":12,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":76,"Code 3C - Follow-up / Check on Placement":86,"Code 4A - Dead Air":11,"Code 4B - Disconnected - No Outcome":34},{"_id":80,"Date":"2021-01-21","Total calls handled":461,"Total calls coded":400,"Code 1A - Referral to a Sleeping/Resting Space":42,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":22,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":13,"Code 2C - Information - Homelessness & Prevention Services":79,"Code 2D - Information - Non-Homelessness-related":12,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":88,"Code 3C - Follow-up / Check on Placement":75,"Code 4A - Dead Air":6,"Code 4B - Disconnected - No Outcome":59},{"_id":81,"Date":"2021-01-22","Total calls handled":448,"Total calls coded":398,"Code 1A - Referral to a Sleeping/Resting Space":75,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":19,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":20,"Code 2C - Information - Homelessness & Prevention Services":95,"Code 2D - Information - Non-Homelessness-related":13,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":43,"Code 3C - Follow-up / Check on Placement":67,"Code 4A - Dead Air":20,"Code 4B - Disconnected - No Outcome":42},{"_id":82,"Date":"2021-01-23","Total calls handled":358,"Total calls coded":319,"Code 1A - Referral to a Sleeping/Resting Space":101,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":1,"Code 1D - Declined Shelter/Resting Space":23,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":18,"Code 2C - Information - Homelessness & Prevention Services":75,"Code 2D - Information - Non-Homelessness-related":16,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":16,"Code 3C - Follow-up / Check on Placement":27,"Code 4A - Dead Air":10,"Code 4B - Disconnected - No Outcome":27},{"_id":83,"Date":"2021-01-24","Total calls handled":284,"Total calls coded":247,"Code 1A - Referral to a Sleeping/Resting Space":58,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":22,"Code 2A - Internal Transfer to CI":3,"Code 2B - External Transfer - Homelessness-related":11,"Code 2C - Information - Homelessness & Prevention Services":50,"Code 2D - Information - Non-Homelessness-related":18,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":20,"Code 3C - Follow-up / Check on Placement":18,"Code 4A - Dead Air":15,"Code 4B - Disconnected - No Outcome":30},{"_id":84,"Date":"2021-01-25","Total calls handled":507,"Total calls coded":445,"Code 1A - Referral to a Sleeping/Resting Space":63,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":4,"Code 1D - Declined Shelter/Resting Space":29,"Code 2A - Internal Transfer to CI":8,"Code 2B - External Transfer - Homelessness-related":15,"Code 2C - Information - Homelessness & Prevention Services":89,"Code 2D - Information - Non-Homelessness-related":15,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":64,"Code 3C - Follow-up / Check on Placement":82,"Code 4A - Dead Air":15,"Code 4B - Disconnected - No Outcome":59},{"_id":85,"Date":"2021-01-26","Total calls handled":503,"Total calls coded":452,"Code 1A - Referral to a Sleeping/Resting Space":55,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":24,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":14,"Code 2C - Information - Homelessness & Prevention Services":86,"Code 2D - Information - Non-Homelessness-related":8,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":81,"Code 3C - Follow-up / Check on Placement":130,"Code 4A - Dead Air":19,"Code 4B - Disconnected - No Outcome":32},{"_id":86,"Date":"2021-01-27","Total calls handled":389,"Total calls coded":344,"Code 1A - Referral to a Sleeping/Resting Space":69,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":25,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":13,"Code 2C - Information - Homelessness & Prevention Services":59,"Code 2D - Information - Non-Homelessness-related":14,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":61,"Code 3C - Follow-up / Check on Placement":49,"Code 4A - Dead Air":14,"Code 4B - Disconnected - No Outcome":33},{"_id":87,"Date":"2021-01-28","Total calls handled":350,"Total calls coded":316,"Code 1A - Referral to a Sleeping/Resting Space":83,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":2,"Code 1D - Declined Shelter/Resting Space":37,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":10,"Code 2C - Information - Homelessness & Prevention Services":86,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":23,"Code 3C - Follow-up / Check on Placement":26,"Code 4A - Dead Air":13,"Code 4B - Disconnected - No Outcome":21},{"_id":88,"Date":"2021-01-29","Total calls handled":370,"Total calls coded":313,"Code 1A - Referral to a Sleeping/Resting Space":67,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":25,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":12,"Code 2C - Information - Homelessness & Prevention Services":63,"Code 2D - Information - Non-Homelessness-related":17,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":19,"Code 3C - Follow-up / Check on Placement":45,"Code 4A - Dead Air":14,"Code 4B - Disconnected - No Outcome":48},{"_id":89,"Date":"2021-01-30","Total calls handled":288,"Total calls coded":239,"Code 1A - Referral to a Sleeping/Resting Space":53,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":23,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":12,"Code 2C - Information - Homelessness & Prevention Services":75,"Code 2D - Information - Non-Homelessness-related":12,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":18,"Code 3C - Follow-up / Check on Placement":20,"Code 4A - Dead Air":9,"Code 4B - Disconnected - No Outcome":15},{"_id":90,"Date":"2021-01-31","Total calls handled":292,"Total calls coded":257,"Code 1A - Referral to a Sleeping/Resting Space":60,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":0,"Code 1D - Declined Shelter/Resting Space":27,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":14,"Code 2C - Information - Homelessness & Prevention Services":55,"Code 2D - Information - Non-Homelessness-related":11,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":15,"Code 3C - Follow-up / Check on Placement":18,"Code 4A - Dead Air":9,"Code 4B - Disconnected - No Outcome":45},{"_id":91,"Date":"2021-02-01","Total calls handled":423,"Total calls coded":368,"Code 1A - Referral to a Sleeping/Resting Space":58,"Code 1B - External Transfer to AWHL":3,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":30,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":24,"Code 2C - Information - Homelessness & Prevention Services":105,"Code 2D - Information - Non-Homelessness-related":17,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":27,"Code 3C - Follow-up / Check on Placement":38,"Code 4A - Dead Air":14,"Code 4B - Disconnected - No Outcome":47},{"_id":92,"Date":"2021-02-02","Total calls handled":445,"Total calls coded":384,"Code 1A - Referral to a Sleeping/Resting Space":70,"Code 1B - External Transfer to AWHL":2,"Code 1C - Referral to Eviction Prevention Service":5,"Code 1D - Declined Shelter/Resting Space":23,"Code 2A - Internal Transfer to CI":2,"Code 2B - External Transfer - Homelessness-related":12,"Code 2C - Information - Homelessness & Prevention Services":77,"Code 2D - Information - Non-Homelessness-related":9,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":74,"Code 3C - Follow-up / Check on Placement":55,"Code 4A - Dead Air":20,"Code 4B - Disconnected - No Outcome":35},{"_id":93,"Date":"2021-02-03","Total calls handled":491,"Total calls coded":433,"Code 1A - Referral to a Sleeping/Resting Space":55,"Code 1B - External Transfer to AWHL":4,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":12,"Code 2A - Internal Transfer to CI":0,"Code 2B - External Transfer - Homelessness-related":20,"Code 2C - Information - Homelessness & Prevention Services":65,"Code 2D - Information - Non-Homelessness-related":19,"Code 3A - Shelter Space Unavailable - Family":0,"Code 3B - Shelter Space Unavailable - Individuals/Couples":98,"Code 3C - Follow-up / Check on Placement":95,"Code 4A - Dead Air":23,"Code 4B - Disconnected - No Outcome":39},{"_id":94,"Date":"2021-02-04","Total calls handled":533,"Total calls coded":488,"Code 1A - Referral to a Sleeping/Resting Space":48,"Code 1B - External Transfer to AWHL":1,"Code 1C - Referral to Eviction Prevention Service":3,"Code 1D - Declined Shelter/Resting Space":16,"Code 2A - Internal Transfer to CI":1,"Code 2B - External Transfer - Homelessness-related":11,"Code 2C - Information - 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