2014LanguagesArabic98 2014LanguagesChinese2,069 2014LanguagesCroatian12 2014LanguagesFarsi165 2014LanguagesFrench171 2014LanguagesGerman7 2014LanguagesGreek25 2014LanguagesHindi12 2014LanguagesHungarian173 2014LanguagesItalian110 2014LanguagesJapanese43 2014LanguagesKorean175 2014LanguagesPolish69 2014LanguagesPortuguese147 2014LanguagesPunjabi46 2014LanguagesRussian201 2014LanguagesSomali30 2014LanguagesSpanish 493 2014LanguagesTamil235 2014LanguagesTurkish39 2014LanguagesUrdu19 2014LanguagesVietnamese157 2014Alarm CallsValid Alarms436 2014Alarm CallsFalse Alarms23,914 2014Alarm CallsValid Alarms436 2014Alarm CallsFalse Alarms23,914 2014Calls ReceivedEmergency1,075,770 2014Calls ReceivedNon-Emergency850,420 2015LanguagesArabic110 2015LanguagesChinese2,335 2015LanguagesCroatian5 2015LanguagesFarsi149 2015LanguagesFrench212 2015LanguagesGerman5 2015LanguagesGreek58 2015LanguagesHindi34 2015LanguagesHungarian148 2015LanguagesItalian110 2015LanguagesJapanese28 2015LanguagesKorean174 2015LanguagesPolish98 2015LanguagesPortuguese149 2015LanguagesPunjabi59 2015LanguagesRussian245 2015LanguagesSomali39 2015LanguagesSpanish 468 2015LanguagesTamil308 2015LanguagesTurkish42 2015LanguagesUrdu17 2015LanguagesVietnamese154 2015Alarm CallsValid Alarms509 2015Alarm CallsFalse Alarms22,653 2015Alarm CallsValid Alarms509 2015Alarm CallsFalse Alarms22,653 2015Calls ReceivedEmergency991,872 2015Calls ReceivedNon-Emergency806,024 2016LanguagesArabic144 2016LanguagesChinese2,420 2016LanguagesCroatian11 2016LanguagesFarsi165 2016LanguagesFrench265 2016LanguagesGerman13 2016LanguagesGreek46 2016LanguagesHindi38 2016LanguagesHungarian277 2016LanguagesItalian135 2016LanguagesJapanese27 2016LanguagesKorean233 2016LanguagesPolish123 2016LanguagesPortuguese229 2016LanguagesPunjabi57 2016LanguagesRussian220 2016LanguagesSomali70 2016LanguagesSpanish 492 2016LanguagesTamil278 2016LanguagesTurkish43 2016LanguagesUrdu20 2016LanguagesVietnamese143 2016Alarm CallsValid Alarms526 2016Alarm CallsFalse Alarms21,538 2016Alarm CallsValid Alarms526 2016Alarm CallsFalse Alarms21,538 2016Calls ReceivedEmergency962,722 2016Calls ReceivedNon-Emergency843,538 2017LanguagesArabic201 2017LanguagesChinese2,474 2017LanguagesCroatian7 2017LanguagesFarsi214 2017LanguagesFrench276 2017LanguagesGerman10 2017LanguagesGreek79 2017LanguagesHindi57 2017LanguagesHungarian217 2017LanguagesItalian129 2017LanguagesJapanese28 2017LanguagesKorean194 2017LanguagesPolish94 2017LanguagesPortuguese190 2017LanguagesPunjabi72 2017LanguagesRussian223 2017LanguagesSomali106 2017LanguagesSpanish 588 2017LanguagesTamil343 2017LanguagesTurkish32 2017LanguagesUrdu31 2017LanguagesVietnamese161 2017Alarm CallsValid Alarms608 2017Alarm CallsFalse Alarms18,120 2017Alarm CallsValid Alarms608 2017Alarm CallsFalse Alarms18,120 2017Calls ReceivedEmergency996,467 2017Calls ReceivedNon-Emergency848,711 2022LanguagesHungarian257 2022LanguagesItalian121 2022LanguagesJapanese34 2022LanguagesKorean152 2022LanguagesPolish84 2022LanguagesPortuguese349 2022LanguagesPunjabi112 2022LanguagesRussian241 2022LanguagesSomali68 2022LanguagesSpanish 1,327 2022LanguagesTamil204 2022LanguagesTurkish161 2022LanguagesUrdu54 2022LanguagesVietnamese321 2022Alarm CallsValid Alarms907 2022Alarm CallsFalse Alarms5,019 2022Calls ReceivedEmergency1,245,250 2022Calls ReceivedNon-Emergency663,873 2023LanguagesArabic492 2023LanguagesChinese2500 2023LanguagesCroatian4 2023LanguagesFarsi440 2023LanguagesFrench405 2023LanguagesGerman4 2023LanguagesGreek27 2023LanguagesHindi60 2023LanguagesHungarian249 2023LanguagesItalian112 2023LanguagesJapanese36 2023LanguagesKorean138 2023LanguagesPolish98 2023LanguagesPortuguese323 2023LanguagesPunjabi123 2023LanguagesRussian349 2023LanguagesSomali89 2023LanguagesSpanish 1796 2023LanguagesTamil217 2023LanguagesTurkish346 2023LanguagesUkrainian212 2023LanguagesUrdu59 2023LanguagesVietnamese259 2023Alarm CallsValid Alarms1252 2023Alarm CallsFalse Alarms5704 2023Calls ReceivedEmergency1,426,213 2023Calls ReceivedNon-Emergency703,188 2024LanguagesArabic398 2024LanguagesChinese2,451 2024LanguagesCroatian7 2024LanguagesFarsi547 2024LanguagesFrench351 2024LanguagesGerman5 2024LanguagesGreek25 2024LanguagesHindi99 2024LanguagesHungarian279 2024LanguagesItalian77 2024LanguagesJapanese33 2024LanguagesKorean146 2024LanguagesPolish48 2024LanguagesPortuguese283 2024LanguagesPunjabi120 2024LanguagesRussian301 2024LanguagesSomali66 2024LanguagesSpanish 1783 2024LanguagesTamil336 2024LanguagesTurkish511 2024LanguagesUkrainian188 2024LanguagesUrdu74 2024LanguagesVietnamese194 2024Alarm CallsValid Alarms1429 2024Alarm CallsFalse Alarms6480 2024Calls ReceivedEmergency1213035 2024Calls ReceivedNon-Emergency652244 2025LanguagesArabic348 2025LanguagesChinese2,143 2025LanguagesCroatian18 2025LanguagesFarsi556 2025LanguagesFrench385 2025LanguagesGerman1 2025LanguagesGreek25 2025LanguagesHindi89 2025LanguagesHungarian215 2025LanguagesItalian55 2025LanguagesJapanese30 2025LanguagesKorean114 2025LanguagesPolish32 2025LanguagesPortuguese258 2025LanguagesPunjabi152 2025LanguagesRussian261 2025LanguagesSomali44 2025LanguagesSpanish 1337 2025LanguagesTamil427 2025LanguagesTurkish380 2025LanguagesUkrainian219 2025LanguagesUrdu61 2025LanguagesVietnamese184 2025Alarm CallsValid Alarms1446 2025Alarm CallsFalse Alarms6397 2025Calls ReceivedEmergency1135237 2025Calls ReceivedNon-Emergency524281 2021Response TimePriority 118.8 2021Response TimePriority 246.1 2022Response TimePriority 121.2 2022Response TimePriority 254.2 2023Response TimePriority 123.1 2023Response TimePriority 263 2024Response TimePriority 117.1 2024Response TimePriority 254.2 2025Response TimePriority 114.1 2025Response TimePriority 240 2020LanguagesFrench282 2020LanguagesGerman1 2020LanguagesGreek37 2020LanguagesHindi33 2020LanguagesHungarian176 2020LanguagesItalian144 2020LanguagesJapanese16 2020LanguagesKorean178 2020LanguagesPolish118 2020LanguagesPortuguese189 2020LanguagesPunjabi85 2020LanguagesRussian264 2020LanguagesSomali67 2020LanguagesSpanish 762 2020LanguagesTamil247 2020LanguagesTurkish54 2020LanguagesUrdu34 2020LanguagesVietnamese127 2020Alarm CallsValid Alarms781 2020Alarm CallsFalse Alarms5,075 2020Calls ReceivedEmergency1,039,663 2020Calls ReceivedNon-Emergency642,445 2021LanguagesArabic370 2021LanguagesChinese2,278 2021LanguagesCroatian8 2021LanguagesFarsi325 2021LanguagesFrench378 2021LanguagesGerman6 2021LanguagesGreek33 2021LanguagesHindi50 2021LanguagesHungarian233 2021LanguagesItalian115 2021LanguagesJapanese10 2021LanguagesKorean162 2021LanguagesPolish65 2021LanguagesPortuguese214 2021LanguagesPunjabi100 2021LanguagesRussian267 2021LanguagesSomali107 2021LanguagesSpanish 945 2021LanguagesTamil299 2021LanguagesTurkish69 2021LanguagesUrdu41 2021LanguagesVietnamese260 2021Alarm CallsValid Alarms819 2021Alarm CallsFalse Alarms4,446 2021Calls ReceivedEmergency1,101,970 2021Calls ReceivedNon-Emergency647,004 2022LanguagesArabic398 2022LanguagesChinese2,450 2022LanguagesCroatian14 2022LanguagesFarsi328 2022LanguagesFrench445 2022LanguagesGerman3 2022LanguagesGreek21 2022LanguagesHindi59 2018LanguagesArabic188 2018LanguagesChinese2,895 2018LanguagesCroatian8 2018LanguagesFarsi216 2018LanguagesFrench336 2018LanguagesGerman4 2018LanguagesGreek57 2018LanguagesHindi40 2018LanguagesHungarian191 2018LanguagesItalian126 2018LanguagesJapanese43 2018LanguagesKorean190 2018LanguagesPolish89 2018LanguagesPortuguese243 2018LanguagesPunjabi232 2018LanguagesRussian246 2018LanguagesSomali87 2018LanguagesSpanish 666 2018LanguagesTamil394 2018LanguagesTurkish64 2018LanguagesUrdu51 2018LanguagesVietnamese205 2018Alarm CallsValid Alarms787 2018Alarm CallsFalse Alarms11,629 2018Calls ReceivedEmergency1,094,182 2018Calls ReceivedNon-Emergency838,363 2019LanguagesArabic213 2019LanguagesChinese2,682 2019LanguagesCroatian5 2019LanguagesFarsi278 2019LanguagesFrench337 2019LanguagesGerman2 2019LanguagesGreek28 2019LanguagesHindi52 2019LanguagesHungarian204 2019LanguagesItalian158 2019LanguagesJapanese51 2019LanguagesKorean232 2019LanguagesPolish92 2019LanguagesPortuguese234 2019LanguagesPunjabi218 2019LanguagesRussian238 2019LanguagesSomali71 2019LanguagesSpanish 756 2019LanguagesTamil265 2019LanguagesTurkish50 2019LanguagesUrdu55 2019LanguagesVietnamese179 2019Alarm CallsValid Alarms775 2019Alarm CallsFalse Alarms5,978 2019Calls ReceivedEmergency1,136,123 2019Calls ReceivedNon-Emergency807,256 2020LanguagesArabic205 2020LanguagesChinese2,080 2020LanguagesCroatian3 2020LanguagesFarsi271