accounts_payable200022016Accounts PayableTorontoFINV030Municipal Purchases (Operating and Capital)5103443751.0NoYesStatistic2006 accounts_payable200022016Accounts PayableTorontoFINV031Override Municipal Purchases (Operating and Capital)2761846302.0NoYesStatistic2006 accounts_payable200022016Accounts PayableTorontoFINV230Total Number of Invoices Processed per $1,000,000 of Municipal Purchases (Operating and Capital) for Goods and Services415198.02761.85150.333YesYesService Level2005 accounts_payable200022016Accounts PayableTorontoFINV240Average Dollars Spent per Procurement Card (P-card) Transaction13720383.0337294.040.68NoYesService Level2008 accounts_payable200022016Accounts PayableTorontoFINV245Percent of Payments that are Electronic93573.0170636.00.548NoYesService Level2008 accounts_payable200022016Accounts PayableTorontoFINV317Accounts Payable Operating Cost per Invoice Processed4476214.0415198.010.78YesYesEfficiency2005 accounts_payable200022016Accounts PayableTorontoFINV319Accounts Payable Operating Cost per Accounts Payable FTE4476214.036.0124339.28NoYesEfficiency2007 accounts_payable200022016Accounts PayableTorontoFINV325Number of Invoices Processed per Accounts Payable FTE415198.036.011533.0YesYesEfficiency2005 accounts_payable200022016Accounts PayableTorontoFINV410Percent of Invoices Paid Within 30 Days268793.0415198.00.647YesYesCustomer Service2005 accounts_payable200022016Accounts PayableTorontoFINV415Percent of Invoices Paid Between 31 and 60 Days92977.0415198.00.224NoYesCustomer Service2005 accounts_payable200022016Accounts PayableTorontoFINV420Percent of Invoices Paid 60 Days or Greater53428.0415198.00.129NoYesCustomer Service2005 general_revenue200022016General RevenueTorontoGREV210Total Percent of General Revenues Billed1262667407.06993019709.00.181YesYesService Level2006 general_revenue200022016General RevenueTorontoGREV310Operating Cost of Accounts Receivable Function per Invoice5006255.0105019.047.67YesYesEfficiency2006 general_revenue200022016General RevenueTorontoGREV320Percent of Billings Outstanding Over 90 Days at Year End24925851.9114058068.10.22NoYesEfficiency2006 general_revenue200022016General RevenueTorontoGREV325Bad Debt Write Off as a Percent of Billed Revenue578514.01262667407.00.0YesYesEfficiency2006 general_revenue200022016General RevenueTorontoGREV335Average Collection Period in Days365.010.8133.77YesYesEfficiency2006 Building200022016Building Permits and InspectionsTorontoBLDG001Population2876095.0NoYesStatistic2005 Building200022016Building Permits and InspectionsTorontoBLDG206Number of Building Permits Issued in the calendar year18896.0YesYesStatistic2012 Building200022016Building Permits and InspectionsTorontoBLDG221New Residential Units Created per 100,000 Population14291.028.761496.89YesYesEconomic2005 Building200022016Building Permits and InspectionsTorontoBLDG235Total Construction Value (CV) of Building Permits Issued per Capita7597443474.02876095.02642.0NoYesStatistic2004 Building200022016Building Permits and InspectionsTorontoBLDG325MOperating Cost for Building Permits and Inspection Services per $1,000 of Construction Activity (based on permits issued)60500702.07597443.07.96YesYesEfficiency2010 Building200022016Building Permits and InspectionsTorontoBLDG803Number of Residential Building Permits Issued12712.0NoYesStatistic0 Building200022016Building Permits and InspectionsTorontoBLDG807Number of ICI Building Permits Issued5959.0NoYesStatistic2010 Building200022016Building Permits and InspectionsTorontoBLDG809Number of Other Buildings Permits Issued225.0NoYesStatistic2014 Building200022016Building Permits and InspectionsTorontoBLDG820Construction Value of ICI Building Permits Issued4484609574.0NoYesStatistic2009 By-Law200022016By-LawTorontoBYLW0001Population2876095.0NoYesStatistic2005 By-Law200022016By-LawTorontoBYLW002Override PopulationNoYesStatistic0 By-Law200022016By-LawTorontoBYLW105Number of Domestic Animal Licenses/Registrations Issued per 100,000 Population79763.028.7612773.3NoYesCommunity Impact2004 By-Law200022016By-LawTorontoBYLW110Number of Dog Licenses/Registrations Issued per 100,000 Population55038.028.7611913.63NoYesCommunity Impact2004 By-Law200022016By-LawTorontoBYLW115Number of Cat Licenses/Registrations Issued per 100,000 Population24725.028.761859.67NoYesCommunity Impact2004 By-Law200022016By-LawTorontoBYLW120Percent of Compliance to Noise, Property Standards, Yard Maintenance and Zoning By-laws36253.043399.00.835YesYesCommunity Impact2004 By-Law200022016By-LawTorontoBYLW125Percent of Compliance for Yard Maintenance By-laws11162.012044.00.927NoYesCommunity Impact2004 By-Law200022016By-LawTorontoBYLW128Percent of Compliance for Noise By-laws6891.08184.00.842NoYesCommunity Impact2005 By-Law200022016By-LawTorontoBYLW130Percent of Compliance for Zoning By-laws4425.06038.00.733NoYesCommunity Impact2004 By-Law200022016By-LawTorontoBYLW135Percent of Compliance for Property Standards By-laws13775.017133.00.804NoYesCommunity Impact2004 By-Law200022016By-LawTorontoBYLW140Proactive Enforcement Occurrences as a Percent of Yard Maintenance Complaints1243.012044.00.103NoYesCommunity Impact2008 By-Law200022016By-LawTorontoBYLW146Proactive Enforcement Occurrences as a Percent of Property Standards Complaints947.017133.00.055NoYesCommunity Impact2008 By-Law200022016By-LawTorontoBYLW205Number of Noise, Property Standards, Yard Maintenance and Zoning By-law Complaints per 100,000 Population43399.028.7611508.95YesYesService Level2004 By-Law200022016By-LawTorontoBYLW206Number of Total By-law Complaints per 100,000 Population46956.028.7611632.6NoYesService Level2012 By-Law200022016By-LawTorontoBYLW207Percent of all By-law Complaints Represented by Noise, Property Standards, Yard Maintenance and Zoning By-laws43399.046956.00.924YesYesService Level2007 By-Law200022016By-LawTorontoBYLW210Number of Yard Maintenance By-law Complaints per 100,000 Population12044.028.761418.76NoYesService Level2004 By-Law200022016By-LawTorontoBYLW212Number of Noise By-Law Complaints per 100,000 Population8184.028.761284.55NoYesService Level2005 By-Law200022016By-LawTorontoBYLW215Number of Zoning By-law Complaints per 100,000 Population6038.028.761209.94NoYesService Level2004 By-Law200022016By-LawTorontoBYLW220Number of Property Standards By-law Complaints per 100,000 Population17133.028.761595.7NoYesService Level2004 By-Law200022016By-LawTorontoBYLW222Number of All Other By-law Complaints per 100,000 Population3557.028.761123.67NoYesService Level2012 By-Law200022016By-LawTorontoBYLW226Number of Inspections per Noise, Property Standards, Yard Maintenance and Zoning By-law Complaint60427.043399.01.39YesYesService Level2005 Fleet200022016Fleet & Management ServicesTorontoFLET227Number of Light Vehicles - Municipal Equipment2079.0YesYesStatistic2005 By-Law200022016By-LawTorontoBYLW231Number of Yard Maintenance Inspections Per By-law Complaint18349.012044.01.52NoYesService Level2005 By-Law200022016By-LawTorontoBYLW232Number of Noise Inspections per By-law Complaint8816.08184.01.08NoYesService Level2005 By-Law200022016By-LawTorontoBYLW236Number of Zoning Inspections per By-law Complaint9815.06038.01.63NoYesService Level2005 By-Law200022016By-LawTorontoBYLW241Number of Property Standards Inspections per By-law Complaint23447.017133.01.37NoYesService Level2005 By-Law200022016By-LawTorontoBYLW242Number of all Other Inspections per Other By-law Complaints5024.03557.01.41NoYesService Level2005 By-Law200022016By-LawTorontoBYLW273Enforcement Operating Cost for Noise, Property Standards, Yard Maintenance and Zoning By-laws per 100,000 Population16888762.028.761587211.0YesYesEfficiency2016 By-Law200022016By-LawTorontoBYLW275Enforcement Operating Cost for Animal Control By-laws per 100,000 Population15416910.028.761536035.0YesYesService Level2004 By-Law200022016By-LawTorontoBYLW318Percent of Recovery of Animal Control Costs2152732.015416910.00.14YesYesEfficiency2009 By-Law200022016By-LawTorontoBYLW445Average Time to Resolve/Close Yard Maintenance By-law Complaints (Days)23.0NoYesCustomer Service2006 By-Law200022016By-LawTorontoBYLW455Average Time to Resolve/Close Zoning By-law Complaints (Days)58.0NoYesCustomer Service2006 By-Law200022016By-LawTorontoBYLW460Average Time to Resolve/Close Property Standards By-law Complaints (Days)55.0NoYesCustomer Service2006 Child Care200022016Child CareTorontoCHDC001Population2876095.0NoYesStatistic2005 Child Care200022016Child CareTorontoCHDC002Override PopulationNoYesStatistic2005 Child Care200022016Child CareTorontoCHDC105Regulated Child Care Spaces in Municipality per 1,000 Children (12 and under)72334.0359.463201.23YesYesCommunity Impact2004 Child Care200022016Child CareTorontoCHDC110Fee Subsidy Child Care Spaces per 1,000 LICO (low income cut-off) Children26964.099.75270.32NoYesCommunity Impact2004 Child Care200022016Child CareTorontoCHDC112Percent of Spaces that are Subsidized26964.072334.00.373YesYesCommunity Impact2008 Child Care200022016Child CareTorontoCHDC115Percent of Children in the Municipality (12 and under) that are from Low Income Families (LICO)99750.0359463.00.277YesYesCommunity Impact2006 Child Care200022016Child CareTorontoCHDC215Number of Full Day Equivalent Subsidized Child Care Spaces (Normalized) per 1,000 LICO (low income cut-off) Children48606.099.75487.278NoYesService Level2004 Child Care200022016Child CareTorontoCHDC220Operating Cost per Child (12 and under) in the Municipality454559992.0359463.01264.55NoYesService Level2005 Child Care200022016Child CareTorontoCHDC220TTotal Cost per Child (12 and under) in the Municipality454655806.0359463.01265.0YesYesService Level2009 Child Care200022016Child CareTorontoCHDC225Net Operating Cost (excluding subsidy and parent fees) per Child (12 and under) in the Municipality103920741.0359463.0289.1NoYesService Level2005 Child Care200022016Child CareTorontoCHDC225TTotal Net Operating Cost (excluding subsidy and parent fees) per Child (12 and under) in the Municipality104026555.0359463.0289.39NoYesService Level2009 Child Care200022016Child CareTorontoCHDC305Annual Child Care Cost per Normalized Subsidized Child Care Space295119902.048606.06071.68YesYesEfficiency2004 Clerks200022016ClerksTorontoCLKS001Population2876095.0NoYesStatistic2006 Clerks200022016ClerksTorontoCLKS025Municipal Expenses (Operating)9659719368.0NoYesStatistic2012 Clerks200022016ClerksTorontoCLKS026Override Municipal Expenses (Operating)6076509232.0NoYesStatistic2012 Clerks200022016ClerksTorontoCLKS270Number of Formal Freedom of Information (Legislated Freedom of Information Program) Requests per 100,000 Population3106.028.761107.99YesYesService Level2006 Clerks200022016ClerksTorontoCLKS318Operating Cost for Access and Privacy Programs per $1,000 Municipal Operating Expenses2034285.06076509.230.33NoYesEfficiency2012 Clerks200022016ClerksTorontoCLKS321Access and Privacy Staff Cost per Capita1567744.02876095.00.55NoYesEfficiency2012 Clerks200022016ClerksTorontoCLKS370Operating Cost for Freedom of Information Program per Formal Request1570283.03106.0506.0YesYesService Level2006 Clerks200022016ClerksTorontoCLKS470Percent of Formal Freedom of Information Requests Completed Within 30 Days1771.03106.00.57YesYesCustomer Service2006 Information Tech200022016Information TechnologyTorontoINTN002Override PopulationNoYesStatistic2005 Clerks200022016ClerksTorontoCLKS475Percent of Formal Freedom of Information Requests, Extensions and 3rd Party Notices Completed within Legislated Timelines1822.03106.00.587YesYesCustomer Service2013 Culture200022016CultureTorontoCLTR001Population2876095.0NoYesStatistic2005 Culture200022016CultureTorontoCLTR002Override Population2876095.0NoYesStatistic2005 Culture200022016CultureTorontoCLTR110Arts Grants per Capita29659990.02876095.010.31NoYesCommunity Impact2006 Culture200022016CultureTorontoCLTR115Heritage Grants per Capita80600.02876095.00.03NoYesCommunity Impact2015 Culture200022016CultureTorontoCLTR120Festival Grants per Capita2876095.0NoYesCommunity Impact2015 Culture200022016CultureTorontoCLTR125Arts, Heritage & Festival Grants Only per Capita29740590.02876095.010.34YesYesCommunity Impact2015 Culture200022016CultureTorontoCLTR200Culture Operating Cost for Arts, Heritage & Festival Grants Only per Capita30709590.02876095.010.68YesYesService Level2014 Culture200022016CultureTorontoCLTR205Culture Operating Cost including Grants per Capita88097143.02876095.030.63NoYesService Level2004 Culture200022016CultureTorontoCLTR205TCulture Total Cost including Grants per Capita92038293.02876095.032.0YesYesService Level2009 Culture200022016CultureTorontoCLTR210Culture Operating Cost - Arts Grants per Capita29659990.02876095.010.31NoYesService Level2004 Culture200022016CultureTorontoCLTR215Culture Operating Cost - Heritage Grants per Capita80600.02876095.00.03NoYesService Level2004 Culture200022016CultureTorontoCLTR218Culture Operating Cost - Festival Grants per Capita969000.02876095.00.34NoYesService Level2005 Culture200022016CultureTorontoCLTR220Culture Operating Cost - Municipally Operated Special Events/Festivals per Capita5251792.02876095.01.83NoYesService Level2004 Culture200022016CultureTorontoCLTR225Culture Operating Cost - Municipally Owned & Operated Facilities per Capita40940770.02876095.014.23NoYesService Level2004 Culture200022016CultureTorontoCLTR230Culture Operating Cost - Municipally Owned Facilities but Operated by Others per Capita6158316.02876095.02.14NoYesService Level2004 Culture200022016CultureTorontoCLTR235Culture Operating Cost - Other Municipal Programs (and Operating Costs) per Capita5036675.02876095.01.75NoYesService Level2004 Culture200022016CultureTorontoCLTR242Operating Cost - Municipally Supported Museums per Capita9048285.02876095.03.15NoYesService Level2010 Culture200022016CultureTorontoCLTR242TTotal Cost for Municipally Supported Museums per Capita13677550.02876095.04.76NoYesService Level2010 EMS (CF)200022016EMS (CF)TorontoEMDS001Population2876095.0NoYesStatistic2005 EMS (CF)200022016EMS (CF)TorontoEMDS002Override PopulationNoYesStatistic2005 EMS (CF)200022016EMS (CF)TorontoEMDS005Geographic Area (Sq KM)634.06NoYesStatistic2007 EMS (CF)200022016EMS (CF)TorontoEMDS006Override Geographic Area (Sq KM)NoYesStatistic2007 EMS (CF)200022016EMS (CF)TorontoEMDS008Population Density4536.0NoYesStatistic2006 EMS (CF)200022016EMS (CF)TorontoEMDS009Override Population Density2876095.0634.064536.0NoYesStatistic2007 EMS (CF)200022016EMS (CF)TorontoEMDS105Return of Pulse Upon Arrival at Hospital Following Medical Cardiac ArrestNoYesCommunity Impact2002 EMS (CF)200022016EMS (CF)TorontoEMDS113Percent of EMS Responses Returned as CTAS 1 that are Captured by Advanced Care Paramedics (ACP1225.02778.00.441NoYesCommunity Impact2015 EMS (CF)200022016EMS (CF)TorontoEMDS114Percent of EMS Responses Returned as CTAS 2 that are Captured by Advanced Care Paramedics (ACP)9870.034995.00.282NoYesCommunity Impact2015 EMS (CF)200022016EMS (CF)TorontoEMDS135EMS Unit Hour Activity Codes 1 through 4458975.0849515.00.54NoYesCommunity Impact2005 EMS (CF)200022016EMS (CF)TorontoEMDS150Percent of Ambulance Time Lost to Hospital Turnaround225908.0772471.00.292YesYesCommunity Impact2006 EMS (CF)200022016EMS (CF)TorontoEMDS155Percent of Ambulance Time in Excess of Standard 30 Minutes Lost to Hospital Turnaround123981.0225908.00.549NoYesCommunity Impact2008 EMS (CF)200022016EMS (CF)TorontoEMDS226EMS Weighted Vehicle In-Service Hours per 1,000 Population804288.02876.095279.0YesYesService Level2006 EMS (CF)200022016EMS (CF)TorontoEMDS229Unique Responses per 1,000 Population381740.02876.1132.73YesYesService Level2005 EMS (CF)200022016EMS (CF)TorontoEMDS236EMS Vehicle Unique Response One per Scene: Codes 1 through 4, per Municipal Sq Km381740.0634.0602.1NoYesService Level2007 EMS (CF)200022016EMS (CF)TorontoEMDS246Total EMS Patients Transported - Codes 1 through 4 per 1,000 Population222180.02876.09577.25NoYesService Level2003 EMS (CF)200022016EMS (CF)TorontoEMDS256EMS Operating Cost per 1,000 Population196822932.02876.09568434.09NoYesService Level2009 EMS (CF)200022016EMS (CF)TorontoEMDS256TEMS Total Cost per 1,000 Population203041855.02876.09570596.0NoYesService Level2014 EMS (CF)200022016EMS (CF)TorontoEMDS260Percent of EMS Hours Staffed by Advance Care Paramedics (ACP)184390.0836106.00.221NoYesService Level2002 EMS (CF)200022016EMS (CF)TorontoEMDS306EMS Operating Cost per Weighted Vehicle In-Service Hour196822932.0804288.0244.717NoYesEfficiency2015 EMS (CF)200022016EMS (CF)TorontoEMDS306TEMS Total Cost per Weighted Vehicle In-Service Hour203041855.0804288.0252.0YesYesEfficiency2015 EMS (CF)200022016EMS (CF)TorontoEMDS321EMS Operating Cost per Patient Transported (Codes 1 through 4, and All AMPDS)196822932.0222180.0885.87NoYesEfficiency2005 EMS (CF)200022016EMS (CF)TorontoEMDS321TEMS Total Cost per Patient Transported (Codes 1 through 4 and All AMPDS)203041855.0222180.0913.86NoYesEfficiency2009 EMS (CF)200022016EMS (CF)TorontoEMDS430Response Time Performance Standard - Sudden Cardiac Arrest Within Six Minutes (SCA within 6 minutes)0.60.8950.895YesYesCustomer Service2014 EMS (CF)200022016EMS (CF)TorontoEMDS431Response Time Performance Standard - Canadian Triage & Acuity 1 (CTAS 1)0.750.7940.794YesYesCustomer Service2014 EMS (CF)200022016EMS (CF)TorontoEMDS460Percent of Code 4 (AMPDS 1 and 2/DE, Optional C) Responses that are Returned as CTAS 1 or 20.257NoYesCustomer Service2007 EMS (CF)200022016EMS (CF)TorontoEMDS462Percent of Code 3 (AMPDS 3) Responses that are Returned as CTAS 1 or 20.078NoYesCustomer Service2007 EMS (CF)200022016EMS (CF)TorontoEMDS478Percent of Codes 3-4 that have a CTAS Value Recorded on Transport222538.0222538.01.0NoYesCustomer Service2012 EMS (CF)200022016EMS (CF)TorontoEMDS805EMS Vehicle In-Service Hours - Ambulance772471.0NoYesStatistic2015 EMS (CF)200022016EMS (CF)TorontoEMDS810EMS Vehicle In-Service Hours - First Response Units63635.0NoYesStatistic2015 Information Tech200022016Information TechnologyTorontoINTN010Total Budgeted Municipal FTE51865.2NoYesStatistic2006 EMS (CF)200022016EMS (CF)TorontoEMDS815EMS Weighted In-Vehicle Service Hours Ambulance and First Response Combined804288.5NoYesStatistic2015 EMS (CF)200022016EMS (CF)TorontoEMDS820Service Hours - Supervisory Units90453.0NoYesStatistic2015 Facilities200022016FacilitiesTorontoFCLT106Electricity Consumption (kWh) for Headquarters (HQ) per Square Foot of HQ Building13918639.0636215.021.88NoYesStatistic2012 Facilities200022016FacilitiesTorontoFCLT111Natural Gas Consumption in Equivalent kwh for Headquarters (HQ) per Square Foot of HQ Building8486888.0636215.013.34NoYesStatistic2012 Facilities200022016FacilitiesTorontoFCLT240Total Equivalent kWh Energy Consumption per Square Foot of Headquarter Building22405527.0636215.035.2YesYesService Level2014 Facilities200022016FacilitiesTorontoFCLT335Operating Cost of Facility Operations for Headquarter Building (HQ) per Square Feet of HQ Building11293970.0636215.017.75NoYesEfficiency2014 Facilities200022016FacilitiesTorontoFCLT335TTotal Cost of Facility Operations per Square Feet of Headquarter Building (HQ)12750918.0636215.020.04YesYesEfficiency2014 Facilities200022016FacilitiesTorontoFCLT805Gross Square Footage of All Buildings Owned and Leased by Municipality28304669.0YesYesStatistic2010 Facilities200022016FacilitiesTorontoFCLT820Gross Square Footage of Headquarter (HQ) Building636215.0YesYesStatistic2010 Fire200022016FireTorontoFIRE001Population2876095.0NoYesStatistic2005 Fire200022016FireTorontoFIRE002Override Population0.0NoYesStatistic2005 Fire200022016FireTorontoFIRE003Households1171813.0NoYesStatistic2005 Fire200022016FireTorontoFIRE004Override Households0.0NoYesStatistic2005 Fire200022016FireTorontoFIRE008Population Density4536.0NoYesStatistic2007 Fire200022016FireTorontoFIRE104Rate of Residential Fire Related Injuries per 100 Fire Incidents (Entire Municipality)158.09.5716.51NoYesCommunity Impact2014 Fire200022016FireTorontoFIRE105Residential Fire Related Injuries per 100,000 Population (Entire Municipality)158.028.7615.49YesYesCommunity Impact2004 Fire200022016FireTorontoFIRE109Rate of Fire Fighter Injuries at Emergency Scene Excluding Exposures (Entire Municipality)38.02694.00.014NoYesCommunity Impact2005 Licensing200022016LicensingTorontoLICN002Override PopulationNoYesStatistic2005 Fire200022016FireTorontoFIRE109ARate of All Fire Service Injuries Excluding Exposures (Entire Municipality)237.03168.00.075NoYesCommunity Impact2007 Fire200022016FireTorontoFIRE110Residential Fire Related Fatalities per 100,000 Population (Entire Municipality)14.028.7610.49YesYesCommunity Impact2004 Fire200022016FireTorontoFIRE115Rate of Residential Structural Fires with Losses per 1,000 Households (Entire Municipality)957.01171.810.82YesYesCommunity Impact2004 Fire200022016FireTorontoFIRE120Rate of Commercial and Industrial (C&I) Structural Fires with Losses per 1,000 C&I Properties (Entire Municipality)279.043.996.342NoYesCommunity Impact2004 Fire200022016FireTorontoFIRE212Fire Suppression Staff per 1,000 Population (Urban Area)2694.02876.0950.937NoYesService Level2010 Fire200022016FireTorontoFIRE213Fire Prevention Staff per 1,000 Population (Urban Area)177.02876.0950.062NoYesService Level2012 Fire200022016FireTorontoFIRE214Fire Education Staff per 1,000 Population (Urban Area)35.02876.0950.012NoYesService Level2012 Fire200022016FireTorontoFIRE216Fire Training Staff per 1,000 Population (Urban Area)37.02876.0950.013NoYesService Level2012 Fire200022016FireTorontoFIRE220Fire Staffing Costs per Capita (Urban Operations only)409176788.02876100.0142.27NoYesService Level2004 Fire200022016FireTorontoFIRE222NEW - Fire Staff Costs per Capita (Entire Operations)409176788.02876100.0142.27NoYesService Level2016 Fire200022016FireTorontoFIRE230REVISED May 2016 - Number of Staffed Fire In-Service Vehicle Hours per Capita (Entire Municipality - previously Urban only)1208848.02876095.00.42YesYesService Level2005 Fire200022016FireTorontoFIRe240Number of Unique Incidents Responded to by Fire Services per 1,000 Population (Urban Area)117427.02876.09540.829NoYesService Level2005 Fire200022016FireTorontoFIRE242Number of Property Fires, Explosions and Alarms per 1,000 Population (Urban Area)38386.02876.09513.347NoYesService Level2005 Fire200022016FireTorontoFIRE243Number of Rescues per 1,000 Population (Urban Area)10544.02876.0953.666NoYesService Level2005 Fire200022016FireTorontoFIRE244Number of Medical Calls per 1,000 Population (Urban Area)53054.02876.09518.447NoYesService Level2005 Fire200022016FireTorontoFIRE245Number of Public Hazards and Other Incidents per 1,000 Population (Urban Area)15443.02876.0955.369NoYesService Level2005 Fire200022016FireTorontoFIRE305Revised May 2016 - Fire Operating Cost per Staffed In-Service Vehicle Hour (Entire Municipality - previously Urban Area only)489792427.01208848.0405.17NoYesEfficiency2004 Fire200022016FireTorontoFIRE305TRevised May 2016 - Total Fire Cost per Staffed In-Service Vehicle Hour (Entire Municipality - previously Urban Area only)501591771.01208848.0414.93YesYesEfficiency2009 Fire200022016FireTorontoFIRE315Revised May 2016 - Fire Operating Cost per Vehicle Run (Entire Municipality - previously Urban Area only)489792427.0278080.01761.34NoYesEfficiency2004 Fire200022016FireTorontoFIRE315TRevised May 2016 - Total Fire Cost per Vehicle Run (Entire Municipality - previously Urban Area only)501591771.0278080.01803.77NoYesEfficiency2009 Fire200022016FireTorontoFIRE849Specialty Vehicles8.0NoYesStatistic2012 Fire200022016FireTorontoFIRE901MOperating Costs for Fire Services per $1,000 Property Assessment489792427.0NoYesService Level2002 Fire200022016FireTorontoFIRE930MNumber of Residential Fire Related Injuries Averaged Over 5 Years per 1,000 Persons140.62876.0950.049NoYesCommunity Impact2009 Fire200022016FireTorontoFIRE935MNumber of Residential Fire Related Fatalities Averaged Over 5 Years per 1,000 Persons13.62876.0950.005NoYesCommunity Impact2009 Fleet200022016Fleet & Management ServicesTorontoFLET100Total Litres of Fuel Consumed per 100 Km (Light Duty Vehicles)3598651.0176750.020.36NoYesCommunity Impact2010 Fleet200022016Fleet & Management ServicesTorontoFLET105Total Litres of Fuel Consumed per 100 Km (Medium Duty Vehicles)1258536.038758.932.471NoYesCommunity Impact2010 Fleet200022016Fleet & Management ServicesTorontoFLET110Total Litres of Fuel Consumed per 100 Km (Heavy Duty Vehicles)5056947.063995.279.0NoYesCommunity Impact2010 Fleet200022016Fleet & Management ServicesTorontoFLET206Number of Light Vehicles (EMS)NoYesStatistic2005 Fleet200022016Fleet & Management ServicesTorontoFLET209Total Number of Ambulances (EMS)NoYesStatistic2005 Information Tech200022016Information TechnologyTorontoINTN001Population2876095.0NoYesStatistic2005 Fleet200022016Fleet & Management ServicesTorontoFLET227AAverage Age in Years - Light Vehicles - Municipal Equipment13746.02079.06.6NoYesService Level2008 Fleet200022016Fleet & Management ServicesTorontoFLET228Number of Medium Vehicles - Municipal Equipment481.0YesYesStatistic2005 Fleet200022016Fleet & Management ServicesTorontoFLET228AAverage Age in Years - Medium Vehicles - Municipal Equipment3604.0481.07.5NoYesService Level2008 Fleet200022016Fleet & Management ServicesTorontoFLET229Number of Heavy Vehicles - Municipal Equipment714.0YesYesStatistic2005 Fleet200022016Fleet & Management ServicesTorontoFLET229AAverage Age in Years - Heavy Vehicles - Municipal Equipment5694.0714.08.0NoYesService Level2008 Fleet200022016Fleet & Management ServicesTorontoFLET306Operating Cost per Light Vehicle KM (EMS)NoYesEfficiency2005 Fleet200022016Fleet & Management ServicesTorontoFLET309Operating Cost per Ambulance KM (EMS)NoYesEfficiency2005 Fleet200022016Fleet & Management ServicesTorontoFLET326Operating Cost per Vehicle KM (Municipal Equipment)28565404.027950437.01.02NoYesEfficiency2005 Fleet200022016Fleet & Management ServicesTorontoFLET327Operating Cost per Light Vehicle KM (Municipal Equipment)8504785.017675018.00.48YesYesEfficiency2005 Fleet200022016Fleet & Management ServicesTorontoFLET328Operating Cost per Medium Vehicle KM (Municipal Equipment)3710043.03875895.00.96YesYesEfficiency2005 Fleet200022016Fleet & Management ServicesTorontoFLET329Operating Cost per Heavy KM (Municipal Equipment)16350576.06399524.02.55YesYesEfficiency2005 Fleet200022016Fleet & Management ServicesTorontoFLET347CAMFM Door Rate: In-house Shop Rate for Vehicle Maintenance, Repairs, etc.99.67YesYesEfficiency2007 Fleet200022016Fleet & Management ServicesTorontoFLET415Service Request Rate: Percent of Non PM (Planned or Preventative Maintenance) Work Order Hours18022.027781.00.65YesYesService Level2012 Gen. Government (MPM200022016General Government (MPMP)TorontoGENG050Municipal Expenses (Operating)9592049164.0NoYesStatistic2010 Gen. Government (MPM200022016General Government (MPMP)TorontoGENG051Override Municipal Expenses (Operating)NoYesStatistic2010 Information Tech200022016Information TechnologyTorontoINTN011Override Budgeted Municipal FTE28587.0NoYesStatistic2006 Gen. Government (MPM200022016General Government (MPMP)TorontoGENG901Operating Costs for Governance and Corporate Management as a Percent of Total Municipal Operating Costs249090919.09592049164.00.026NoYesEfficiency2002 Gen. Government (MPM200022016General Government (MPMP)TorontoGENG901TTotal Cost for Governance and Corporate Management as a Percent of Total Municipal Costs251510408.010565946511.00.0238YesYesEfficiency2012 Human Resources200022016Human ResourcesTorontoHMRS020Municipal Expenses (Operating)9659719368.0NoYesStatistic2006 Human Resources200022016Human ResourcesTorontoHMRS021Override Municipal Expenses (Operating)6076509232.0NoYesStatistic2006 Human Resources200022016Human ResourcesTorontoHMRS305TTotal Cost for Human Resources Administration per T4 Supported64012977.041041.01560.0YesYesEfficiency2014 Human Resources200022016Human ResourcesTorontoHMRS406Overall Permanent Voluntary Employee Turnover1040.021443.00.0485YesYesCommunity Impact2008 Hostels200022016Emergency HostelsTorontoHSTL001Population2876095.0NoYesStatistic2005 Hostels200022016Emergency HostelsTorontoHSTL002Override PopulationNoYesStatistic2005 Hostels200022016Emergency HostelsTorontoHSTL008Population Density4536.0NoYesStatistic2006 Hostels200022016Emergency HostelsTorontoHSTL105Average Length of Stay in Days per Admission to Emergency Shelters (Adults and Children)1523640.076572.019.9YesYesCommunity Impact2004 Hostels200022016Emergency HostelsTorontoHSTL110Average Length of Stay in Days per Admission to Emergency Shelters (Singles)1216809.073462.016.6YesYesCommunity Impact2004 Hostels200022016Emergency HostelsTorontoHSTL115Average Length of Stay in Days per Admission to Emergency Shelters (Families)107865.01091.098.9YesYesCommunity Impact2004 Hostels200022016Emergency HostelsTorontoHSTL205Average Nightly Number of Emergency Shelter Beds Available per 100,000 Population4464.028.761155.2YesYesService Level2004 Hostels200022016Emergency HostelsTorontoHSTL216Percent of Contracted Emergency Shelter Beds Available2862.04464.00.641NoYesService Level2006 Hostels200022016Emergency HostelsTorontoHSTL310Operating Cost of Emergency Shelter Program per 100,000 Population118576198.028.7614122812.07YesYesEfficiency2016 Hostels200022016Emergency HostelsTorontoHSTL410Average Nightly Bed Occupancy Rate of Emergency Shelters1523640.01599825.00.952YesYesCustomer Service2004 Information Tech200022016Information TechnologyTorontoINTN025Municipal Expenses (Operating and Capital)12223907836.0NoYesStatistic2006 Information Tech200022016Information TechnologyTorontoINTN026Override Municipal Expenses (Operating and Capital)NoYesStatistic2006 Information Tech200022016Information TechnologyTorontoINTN105Number of Visits to Municipal Website per Capita45118544.02876095.015.69YesYesCommunity Impact2004 Information Tech200022016Information TechnologyTorontoINTN205Number of Information Technology Devices per Total Municipal FTE32697.028587.01.14YesYesService Level2004 Information Tech200022016Information TechnologyTorontoINTN212Laptops/Tablets as a percent of FTEs6646.028587.00.232NoYesService Level2005 Information Tech200022016Information TechnologyTorontoINTN214Desk Tops/Thin Client as a percent of FTE19257.028587.00.674NoYesService Level2005 Information Tech200022016Information TechnologyTorontoINTN216Smartphone Devices as a percent of FTE6794.028587.00.238NoYesService Level2005 Information Tech200022016Information TechnologyTorontoINTN243Operating Cost for Information Technology per Municipal FTE123231789.028587.04311.0NoYesEfficiency2015 Information Tech200022016Information TechnologyTorontoINTN243TTotal Cost for Information Technology per Municipal FTE132385853.028587.04631.0YesYesEfficiency2015 Information Tech200022016Information TechnologyTorontoINTN250Number of Information Technology FTE as a Percent of Total Municipal FTE850.028587.00.03NoYesService Level2006 Legal200022016LegalTorontoLEGL025Municipal Expenses (Operating and Capital)12223907836.0NoYesStatistic2006 Legal200022016LegalTorontoLEGL026Override Municipal Expenses (Operating and Capital)7142696609.0NoYesStatistic2006 Legal200022016LegalTorontoLEGL233Number of In-house Lawyer Hours217659.4YesYesService Level2013 Legal200022016LegalTorontoLEGL252In-House Legal Operating Cost per $1,000 Municipal Operating & Capital Expenditures43065970.07142697.06.03YesYesEfficiency2005 Legal200022016LegalTorontoLEGL315In-House Legal Operating Cost per In-House Lawyer Hour43065970.0217659.4197.86YesYesEfficiency2005 Legal200022016LegalTorontoLEGL330External Legal Cost per Total Municipal Legal Cost43065970.0YesYesEfficiency2014 Licensing200022016LicensingTorontoLICN001Population2876095.0NoYesStatistic2005 Licensing200022016LicensingTorontoLICN210Number of Taxi Driver Licenses Issued per 100,000 Population14091.028.761489.9YesYesService Level2004 Licensing200022016LicensingTorontoLICN212Number of Taxi Plate-Holder Licenses Issued per 100,000 Population5348.028.761185.9YesYesService Level2005 Licensing200022016LicensingTorontoLICN215Number of Business Licenses Issued per 100,000 Population41408.028.7611439.7YesYesService Level2004 Licensing200022016LicensingTorontoLICN220Number of Taxi Driver Licenses Issued per Number of (Taxi Plate-Holder) Vehicles Licensed14091.05348.02.63NoYesService Level2004 Licensing200022016LicensingTorontoLICN240Number of Categories (types) of Business Licenses78.0NoYesCustomer Service2004 Licensing200022016LicensingTorontoLICN246Taxi Inspections per Taxi Plate-Holders (Vehicles)14372.05348.02.7NoYesService Level2009 Licensing200022016LicensingTorontoLICN250Operating Cost for Taxi (Driver and Plate-holder) Licensing per 100,000 Population3769725.028.761131071.0NoYesService Level2016 Licensing200022016LicensingTorontoLICN250TTotal Cost for Taxi (Driver and Plate-holder) Licensing per 100,000 Population3786576.028.761131657.0YesYesService Level2016 Licensing200022016LicensingTorontoLICN255Operating Cost for Business Licensing per 100,000 Population15957189.028.761554820.0NoYesService Level2016 Licensing200022016LicensingTorontoLICN255TTotal Cost for Business Licensing per 100,000 Population16028534.028.761557301.0YesYesService Level2016 Licensing200022016LicensingTorontoLICN335Operating Cost for Taxi (Driver and Plate-holder) Licensing per Taxi License Issued3769725.019439.0194.0NoYesEfficiency2016 Licensing200022016LicensingTorontoLICN335TTotal Cost for Taxi (Driver and Plate-holder) Licensing per Taxi License Issued3786576.019439.0195.0YesYesEfficiency2016 Licensing200022016LicensingTorontoLICN340Operating Cost for Business Licensing per Business License Issued15957189.041408.0385.0NoYesEfficiency2016 Licensing200022016LicensingTorontoLICN340TTotal Cost for Business Licensing per Business License Issued16028534.041408.0387.0YesYesEfficiency2016 Licensing200022016LicensingTorontoLICN410Number of Licensed Accessible Taxis per 100,000 Population569.028.76119.8NoYesCustomer Service2004 LTC (CF)200022016Long Term CareTorontoLTCR001Population2876095.0NoYesStatistic2005 LTC (CF)200022016Long Term CareTorontoLTCR002Override PopulationNoYesStatistic2005 LTC (CF)200022016Long Term CareTorontoLTCR105Percent of Long Term Care Community Need Satisfied15161.0210500.00.072YesYesCommunity Impact2002 LTC (CF)200022016Long Term CareTorontoLTCR115Municipal Operated Long Term Care (LTC) Beds to Total LTC Beds in the Municipality2641.015161.00.174NoYesCommunity Impact2002 LTC (CF)200022016Long Term CareTorontoLTCR206Number of Municipal Long Term Care Beds per Population 75 Years of Age and Over2641.0210500.00.013NoYesService Level2013 LTC (CF)200022016Long Term CareTorontoLTCR210Number of Municipal Long Term Care Bed Days Available for Service883158.0NoYesStatistic2002 LTC (CF)200022016Long Term CareTorontoLTCR219Municipal Long Term Care Facility Bed Days per Population 75 Years of Age and Over883158.0210500.04.2YesYesService Level2013 LTC (CF)200022016Long Term CareTorontoLTCR220Case Mix Index for Long Stay Beds (Annual CMA Based on Acuity for December 31 for Reporting Year, Non-adjusted)276248.02641.0104.6NoYesService Level2002 LTC (CF)200022016Long Term CareTorontoLTCR305Long Term Care (LTC) Facility Operating Cost (CMI Adjusted) per LTC Facility Bed Day based on MOHLTC Annual Return196192403.0883158.0222.15YesYesEfficiency2003 LTC (CF)200022016Long Term CareTorontoLTCR405Long Term Care Resident/Family Satisfaction0.94YesYesCustomer Service2002 Municipal Data200022016Municipal DataTorontoMUN001Population2876095.0NoYesStatistic2005 Municipal Data200022016Municipal DataTorontoMUN002Households1171813.0NoYesStatistic2005 Municipal Data200022016Municipal DataTorontoMUN005Geographic Area (sq km)63406.0100.0634.06NoYesStatistic2006 Police200022016PoliceTorontoPLCE001Population2876095.0NoYesStatistic2005 Municipal Data200022016Municipal DataTorontoMUN008Population Density4536.0NoYesStatistic2006 Municipal Data200022016Municipal DataTorontoMUN010Total Budgeted Municipal FTE51865.2NoYesStatistic2006 Municipal Data200022016Municipal DataTorontoMUN020Municipal Expenses (Operating)9659719368.0NoYesStatistic2006 Municipal Data200022016Municipal DataTorontoMUN025Municipal Expenses (Operating and Capital)12223907836.0NoYesStatistic2006 Municipal Data200022016Municipal DataTorontoMUN030Municipal Purchases (Operating and Capital)5103443751.0NoYesStatistic2006 Municipal Data200022016Municipal DataTorontoMUN050Operating Costs9592049164.0NoYesStatistic2010 Municipal Data200022016Municipal DataTorontoMUN065NEW - Total Property Assessment (used in Fire Service area only)595514000000.0NoYesStatistic2016 Municipal Data200022016Municipal DataTorontoMUN070NEW - Number of Commercial and Industrial Properties (Entire Municipality) (used in Fire Service Area only)43985.0NoYesStatistic2016 POA200022016POATorontoPCRT001Population2876095.0NoYesStatistic2005 POA200022016POATorontoPCRT002Override PopulationNoYesStatistic2005 POA200022016POATorontoPCRT216Number of Provincial Offences (excluding parking) per Capita349483.02876095.00.12NoYesService Level2012 POA200022016POATorontoPCRT222Number of Charges Filed per Court Administration Clerk586927.0100.05869.27YesYesService Level2007 POA200022016POATorontoPCRT305Operating Cost of POA Services per Charges Filed47302289.0586927.080.59NoYesEfficiency2004 POA200022016POATorontoPCRT305TTotal Cost of POA Services per Charges Filed47302289.0586927.080.59YesYesEfficiency2009 POA200022016POATorontoPCRT310Defaulted Collection Rate26237.081736.00.321YesYesEfficiency2004 POA200022016POATorontoPCRT810Number of Charges Filed586927.0NoYesStatistic2008 POA200022016POATorontoPCRT810ANumber of Part I Charges Filed312785.0YesYesStatistic2008 POA200022016POATorontoPCRT810BNumber of Part II Charges Filed237444.0YesYesStatistic2008 POA200022016POATorontoPCRT810CNumber of Part III Charges Filed36698.0YesYesStatistic2008 POA200022016POATorontoPCRT810DNumber of Contraventions Filed0.0YesYesStatistic2008 Police200022016PoliceTorontoPLCE002Override PopulationNoYesStatistic2005 Police200022016PoliceTorontoPLCE008Population Density (for information only)4536.0NoYesStatistic2006 Police200022016PoliceTorontoPLCE105Reported Number of Violent-Criminal Code Incidents per 100,000 Population29108.028.7611012.1YesYesCommunity Impact2002 Police200022016PoliceTorontoPLCE110Reported Number of Crimes Against Property-Criminal Code Incidents per 100,000 Population66275.028.7612304.3NoYesCommunity Impact2002 Police200022016PoliceTorontoPLCE115Reported Number of Other Criminal (Non-Traffic) Code Violation Incidents per 100,000 Population9743.028.761338.8NoYesCommunity Impact2002 Police200022016PoliceTorontoPLCE120Reported Number of Total (Non-Traffic) Criminal Code Incidents per 100,000 Population105126.028.7613655.2YesYesCommunity Impact2002 Police200022016PoliceTorontoPLCE130Number of Youths 'Cleared by Charge' and 'Cleared Otherwise' per 100,000 Youth Population4686.01.82603.3NoYesCommunity Impact2002 Police200022016PoliceTorontoPLCE135Annual Percent Change in Rate of Violent Crime-2.941015.04-0.003NoYesCommunity Impact2004 Police200022016PoliceTorontoPLCE137NEW - Five Year Average in Rate of Violent Crime5295.945.01059.2NoYesCommunity Impact2016 Police200022016PoliceTorontoPLCE140Annual Percent Change in Rate of Crime Against Property45.12259.20.02NoYesCommunity Impact2004 Police200022016PoliceTorontoPLCE142NEW - Five Year Average in Property Crime11984.85.02397.0NoYesCommunity Impact2016 Police200022016PoliceTorontoPLCE145Annual Percent of Change in Rate of Other (Non-Traffic) Criminal Code Violation Incidents42.7296.10.144NoYesCommunity Impact2004 Police200022016PoliceTorontoPLCE147NEW - Five Year Average in Rate of Other (Non-Traffic) Criminal Code Violations1440.85.0288.2NoYesCommunity Impact2016 Police200022016PoliceTorontoPLCE150Annual Percent Change in Rate of Total (Non-Traffic) Criminal Code Incidents80.13575.10.022NoYesCommunity Impact2004 Police200022016PoliceTorontoPLCE152NEW - Five Year Average in Rate of Total (Non-Traffic) Criminal Code Violations18721.75.03744.3NoYesCommunity Impact2016 Police200022016PoliceTorontoPLCE160Annual Percent Change in Rate of Youths 'Cleared by Charge' and 'Cleared Otherwise' per 100,000 Youth Population149.02453.80.061NoYesCommunity Impact2005 Police200022016PoliceTorontoPLCE170Violent Crime Severity Index103.51YesYesCommunity Impact2009 Police200022016PoliceTorontoPLCE171Annual Percent Change in Violent Crime Severity Index8.2895.230.087NoYesCommunity Impact2009 Police200022016PoliceTorontoPLCE175Non-Violent Crime Severity Index42.57NoYesCommunity Impact2009 Police200022016PoliceTorontoPLCE176Annual Percent Change in Non-Violent Crime Severity Index0.8641.710.021NoYesCommunity Impact2009 Police200022016PoliceTorontoPLCE180Total Crime Severity Index58.92YesYesCommunity Impact2009 Police200022016PoliceTorontoPLCE181Annual Percent Change in Total Crime Severity Index2.8456.080.051NoYesCommunity Impact2009 Police200022016PoliceTorontoPLCE205Number of Police Officers per 100,000 Population5440.028.761189.1NoYesService Level2004 Police200022016PoliceTorontoPLCE210Number of Civilian and Other Staff per 100,000 Population2441.028.76184.9NoYesService Level2004 Police200022016PoliceTorontoPLCE215Number of Police Staff (Officers and Civilians) per 100,000 Population7881.028.761274.0YesYesService Level2004 Police200022016PoliceTorontoPLCE220Number of Police Officers (excluding external contracts) per 100,000 Population5440.028.761189.1NoYesService Level2004 Police200022016PoliceTorontoPLCE227MOperating Cost for Police Services (excluding amortization) per Capita1111769663.02876095.0386.56NoYesService Level2005 Police200022016PoliceTorontoPLCE227TTotal Cost for Police Services per Capita1144527446.02876095.0397.94YesYesService Level2009 Police200022016PoliceTorontoPLCE235Policing Net Operating Cost per Capita1111769663.02876095.0386.56NoYesService Level2005 Police200022016PoliceTorontoPLCE305Number of Reported Criminal Code Incidents (Non-Traffic) per Police Officer105126.05440.019.3YesYesEfficiency2004 Police200022016PoliceTorontoPLCE320Operating Cost for Police Services per Police Staff Member (Officers and Civilians)1111769663.07881.0141069.62NoYesEfficiency2006 Police200022016PoliceTorontoPLCE320TTotal Cost for Police Services per Police Staff Member (Officers and Civilians)1144527446.07881.0145226.17NoYesEfficiency2009 Police200022016PoliceTorontoPLCE405Clearance Rate - Violent Crime15982.029108.00.549NoYesCustomer Service2004 Police200022016PoliceTorontoPLCE410Clearance Rate - Crimes against Property15790.066275.00.238NoYesCustomer Service2004 Police200022016PoliceTorontoPLCE415Clearance Rate - Other (Non-Traffic) Criminal Code Violations Incidents8495.09743.00.872NoYesCustomer Service2004 Roads (CF)200022016Roads (CF)TorontoROAD212Number of Lane Km - Class 1 Roads291.9NoYesStatistic2005 Police200022016PoliceTorontoPLCE420Clearance Rate - Total (Non-Traffic) Criminal Code Incidents40267.0105126.00.383NoYesCustomer Service2004 Police200022016PoliceTorontoPLCE425Weighted Total Clearance Rate0.394YesYesCustomer Service2010 Police200022016PoliceTorontoPLCE430Weighted Violent Clearance Rate0.494YesYesCustomer Service2010 Police200022016PoliceTorontoPLCE435Weighted Non - Violent Clearance Rate0.305NoYesCustomer Service2010 Public Library200022016LibrariesTorontoPLIB001Population2876095.0NoYesStatistic2005 Public Library200022016LibrariesTorontoPLIB002Override PopulationNoYesStatistic2005 Public Library200022016LibrariesTorontoPLIB008Population Density4536.0NoYesStatistic2006 Public Library200022016LibrariesTorontoPLIB105MAnnual Library Uses Per Capita103740735.02876095.036.1YesYesCommunity Impact2004 Public Library200022016LibrariesTorontoPLIB106Electronic Library Uses per Capita50223082.02876095.017.5YesYesCommunity Impact2008 Public Library200022016LibrariesTorontoPLIB107Non-Electronic Library Uses per Capita53517653.02876095.018.6YesYesCommunity Impact2008 Public Library200022016LibrariesTorontoPLIB110Annual Non-Electronic Circulation per Capita26886087.02876095.09.35NoYesCommunity Impact2004 Public Library200022016LibrariesTorontoPLIB115Annual Program Attendance per Capita962024.02876095.00.33NoYesCommunity Impact2004 Public Library200022016LibrariesTorontoPLIB120Annual In-library Materials Use per Capita5936089.52876095.02.06NoYesCommunity Impact2004 Public Library200022016LibrariesTorontoPLIB125Annual Computer Workstations Uses per Capita6467294.02876095.02.25NoYesCommunity Impact2004 Public Library200022016LibrariesTorontoPLIB127Annual Wireless Connections per Capita3982962.02876095.01.38NoYesCommunity Impact2006 Public Library200022016LibrariesTorontoPLIB130Electronic Database Uses per Capita1477624.02876095.00.51NoYesCommunity Impact2004 Public Library200022016LibrariesTorontoPLIB131Annual Electronic Circulation per Capita5024490.02876095.01.75NoYesCommunity Impact2009 Public Library200022016LibrariesTorontoPLIB136Annual Standard Reference Transactions per Total Reference Requests1247093.01921010.00.65NoYesCommunity Impact2016 Public Library200022016LibrariesTorontoPLIB137Annual Electronic Reference Transactions per Total Reference Requests15507.01921010.00.01NoYesCommunity Impact2016 Public Library200022016LibrariesTorontoPLIB138Number of Reader Advisory Transactions per Total Reference Requests254013.01921010.00.13NoYesCommunity Impact2016 Public Library200022016LibrariesTorontoPLIB139Number of Communication Technology, Social Media and Related Requests per Total Reference Requests404394.01921010.00.21NoYesCommunity Impact2016 Public Library200022016LibrariesTorontoPLIB145Annual Library Visits per Capita18232347.02876095.06.34NoYesCommunity Impact2004 Public Library200022016LibrariesTorontoPLIB150Annual Electronic Visits per Capita32850811.02876095.011.42NoYesCommunity Impact2004 Public Library200022016LibrariesTorontoPLIB156Active Borrowers as a Percent of Population959763.02876095.00.334NoYesCommunity Impact2005 Public Library200022016LibrariesTorontoPLIB157Registered Cardholders (3 year period) as a Percent of Population1190636.02876095.00.414NoYesCommunity Impact2005 Public Library200022016LibrariesTorontoPLIB201Annual Number of Library Service Hours per Capita268825.02876095.00.09NoYesService Level2005 Public Library200022016LibrariesTorontoPLIB203Average Weekly Service Hours per Library Branch5376.5100.053.8NoYesService Level2005 Public Library200022016LibrariesTorontoPLIB205Number of Library Holdings Per Capita10574801.02876095.03.68YesYesService Level2004 Public Library200022016LibrariesTorontoPLIB207Number of Square Feet of Library Spaces per Capita1885888.02876095.00.66NoYesService Level2007 Planning200022016PlanningTorontoPLNG250Operating Cost for Planning per Capita61965072.02876095.021.54NoYesService Level2004 Public Library200022016LibrariesTorontoPLIB208Capacity (occupants) of Community Meeting Space per 100,000 Population7318.028.761254.4NoYesService Level2010 Public Library200022016LibrariesTorontoPLIB212Annual Dollar Amount Spent on General Library Materials per Capita13382009.02876095.04.65NoYesService Level2005 Public Library200022016LibrariesTorontoPLIB214Annual Dollar Amount Spent on Electronic Library Materials per Capita5827922.02876095.02.03NoYesService Level2005 Roads (CF)200022016Roads (CF)TorontoROAD214Number of Lane Km - Class 2 Roads4213.9NoYesStatistic2005 Public Library200022016LibrariesTorontoPLIB215Number of Public Access Workstations per 100,000 Population2218.028.76177.12NoYesService Level2004 Public Library200022016LibrariesTorontoPLIB305MLibrary Operating Cost per Use173327302.0103740735.01.67NoYesEfficiency2004 Public Library200022016LibrariesTorontoPLIB305TTotal Cost for Libraries per Use205311447.0103740735.01.98YesYesEfficiency2009 Public Library200022016LibrariesTorontoPLIB405Average Number of Times in Year Circulating Items are Borrowed (Turnover)31910577.06039632.05.28YesYesCustomer Service2005 Public Library200022016LibrariesTorontoPLIB901Library Operating Cost per Person173327302.02876095.060.26NoYesService Level2004 Public Library200022016LibrariesTorontoPLIB902Electronic Library Uses as a Percent of Total Library Uses50223082.0103740735.00.484NoYesCommunity Impact2004 Public Library200022016LibrariesTorontoPLIB903Non-Electronic Uses as a Percent of Total Library Uses53517653.0103740735.00.516NoYesCommunity Impact2004 Planning200022016PlanningTorontoPLNG001Population2876095.0NoYesStatistic2005 Planning200022016PlanningTorontoPLNG005Geographic Area634.06NoYesStatistic2007 Planning200022016PlanningTorontoPLNG106MPercent of New Residential Units Located within Settlement Area or Equivalent16027.016027.01.0NoYesCommunity Impact2007 Planning200022016PlanningTorontoPLNG110MPreservation of Agricultural Land During the Reporting YearNoYesCommunity Impact2005 Planning200022016PlanningTorontoPLNG205Number of Development Applications Received per 100,000 Population4788.028.761166.475NoYesService Level2004 Planning200022016PlanningTorontoPLNG247Number of Other Applications Received per 100,000 Population28.761NoYesService Level2005 Planning200022016PlanningTorontoPLNG250TTotal Cost for Planning per Capita66945548.02876095.023.28YesYesService Level2009 Planning200022016PlanningTorontoPLNG450Percent of Development Applications Meeting Timeline CommitmentsYesYesCustomer Service2004 Planning200022016PlanningTorontoPLNG903Number of Hectares of Land Originally Designated for Agricultural Purposes which was Re-designated for Other Uses During the Reporting YearNoYesStatistic2004 Roads (CF)200022016Roads (CF)TorontoROAD216Number of Lane Km - Class 3 Roads2177.8NoYesStatistic2005 Planning200022016PlanningTorontoPLNG904Number of Hectares of Land Originally Designated for Agricultural Purposes Which was Re-designated for Other Uses Since January 1, 2000NoYesStatistic2004 Planning200022016PlanningTorontoPLNG905Hectares of Land in the Settlement Area as of December 31 of the Reporting Year63406.0NoYesStatistic2004 Planning200022016PlanningTorontoPLNG906Percent Change in Size of Settlement Area Relative to Base Year of 20040.063406.00.0NoYesCommunity Impact2004 Parking200022016ParkingTorontoPRKG001Population2876095.0NoYesStatistic2005 Parking200022016ParkingTorontoPRKG002Override PopulationNoYesStatistic2005 Parking200022016ParkingTorontoPRKG105Average Hourly Rate for On-Street Parking2.15NoYesCommunity Impact2004 Parking200022016ParkingTorontoPRKG201Number of Parking Enforcement FTE394.0NoYesService Level2004 Parking200022016ParkingTorontoPRKG205Number of Paid Parking Spaces Managed per 100,000 Population42223.028.7611468.1YesYesService Level2004 Parking200022016ParkingTorontoPRKG210Number of On-Street Paid Parking Spaces Managed per 100,000 Population18697.028.761650.1NoYesService Level2004 Parking200022016ParkingTorontoPRKG216Number of Off-Street Surface Paid Parking Spaces Managed per 100,000 Population12879.028.761447.8NoYesService Level2012 Parking200022016ParkingTorontoPRKG217Number of Off-Street Structure Paid Parking Spaces Managed per 100,000 Population10647.028.761370.2NoYesService Level2012 Parking200022016ParkingTorontoPRKG220Gross Number of All Parking Tickets Issued per 100,000 Population2268110.028.76178860.6NoYesService Level2004 Parking200022016ParkingTorontoPRKG221Gross Number of Tickets Issued per Parking Enforcement FTE2042551.0394.05184.0NoYesService Level2012 Parking200022016ParkingTorontoPRKG225Gross Enforcement Cost per Ticket44201198.02268110.019.49NoYesService Level2006 Parking200022016ParkingTorontoPRKG230Gross Fine Revenue Per Ticket98000000.02268110.043.21NoYesService Level2006 Parking200022016ParkingTorontoPRKG305Gross Parking Revenue Collected per Paid Parking Space138798505.042223.03287.27YesYesEfficiency2004 Parking200022016ParkingTorontoPRKG310Gross Parking Revenue Collected per On-Street Space50772082.018697.02715.52NoYesEfficiency2004 Parking200022016ParkingTorontoPRKG316Gross Parking Revenue Collected per Off-Street Surface Space37660024.012879.02924.14NoYesEfficiency2012 Parking200022016ParkingTorontoPRKG317Gross Parking Revenue Collected per Off-Street Structure Space50366399.010647.04730.57NoYesEfficiency2012 Parking200022016ParkingTorontoPRKG320Operating Cost per Paid Parking Space Managed70097184.042223.01660.0NoYesEfficiency2004 Parking200022016ParkingTorontoPRKG320TTotal Cost per Paid Parking Space Managed76493579.042223.01811.66YesYesEfficiency2009 Parking200022016ParkingTorontoPRKG325Operating Cost per On-Street Paid Parking Space Managed10058039.018697.0538.0NoYesEfficiency2004 Parking200022016ParkingTorontoPRKG331Operating Cost per Off-Street Surface Paid Parking Space Managed31233604.012879.02425.0NoYesEfficiency2012 Parking200022016ParkingTorontoPRKG332Operating Cost per Off-Street Structure Paid Parking Space Managed28805541.010647.02706.0NoYesEfficiency2012 Parking200022016ParkingTorontoPRKG340Revenue to Cost Ratio (RC Ratio): On-Street and Off-Street Parking Spaces138798505.070097184.01.98YesYesEfficiency2010 Parks200022016ParksTorontoPRKS001Population2876095.0NoYesStatistic2005 Parks200022016ParksTorontoPRKS002Override PopulationNoYesStatistic2005 Parks200022016ParksTorontoPRKS005Geographic Area (Sq.Km)634.06NoYesStatistic2006 Parks200022016ParksTorontoPRKS006Override Geographic Area (Sq. Km.)NoYesStatistic2009 Parks200022016ParksTorontoPRKS008Population Density4536.0NoYesStatistic2006 Parks200022016ParksTorontoPRKS110Maintained Parkland in Designated Urban Area as a Percent of Urban Area4400.061182.00.072NoYesCommunity Impact2006 Parks200022016ParksTorontoPRKS112Natural Parkland in Designated Urban Area as Percent of Urban Area3693.061182.00.06NoYesCommunity Impact2006 Parks200022016ParksTorontoPRKS115All Parkland in Designated Urban Area as Percent of Urban Area8093.061182.00.132NoYesCommunity Impact2006 Parks200022016ParksTorontoPRKS120Maintained Parkland in Municipality as a Percent of Total Area of Municipality4400.063406.00.069NoYesCommunity Impact2006 Parks200022016ParksTorontoPRKS122Natural Parkland in Municipality as Percent of Total Area of Municipality3693.063406.00.058NoYesCommunity Impact2006 Parks200022016ParksTorontoPRKS125All Parkland in Municipality as a Percent of Total Area of Municipality8093.063406.00.128YesYesCommunity Impact2006 Parks200022016ParksTorontoPRKS205Hectares of Maintained Parkland in Municipality per 100,000 Population4400.028.761152.98YesYesService Level2004 Parks200022016ParksTorontoPRKS210Hectares of Natural Parkland in Municipality per 100,000 Population3693.028.761128.403YesYesService Level2004 Parks200022016ParksTorontoPRKS215Hectares of Maintained and Natural Parkland per 100,000 Population8093.028.761281.39YesYesService Level2004 Parks200022016ParksTorontoPRKS225MKM of Maintained Recreational Trails per 1,000 Persons259.72876.10.09NoYesService Level2005 Parks200022016ParksTorontoPRKS230MOperating Cost of Parks per Person191336813.02876095.066.53YesYesService Level2005 Parks200022016ParksTorontoPRKS250Number of Premier Sports Fields (operated by the City) per 100,000 Population82.028.762.85NoYesService Level2006 Parks200022016ParksTorontoPRKS254Number of Premier Diamonds (operated by the City) per 100,000 Population60.028.762.09NoYesService Level2006 Parks200022016ParksTorontoPRKS260Number of Playground Sites per 100,000 Population877.028.7630.49NoYesService Level2006 Parks200022016ParksTorontoPRKS270Number of Spray Pads per 100,000 Population119.028.764.14NoYesService Level2006 Parks200022016ParksTorontoPRKS315Operating Cost per Hectare of Maintained and Natural Parkland191336813.08093.023642.26YesYesEfficiency2004 Roads (CF)200022016Roads (CF)TorontoROAD001Population2876095.0NoYesStatistic2005 Roads (CF)200022016Roads (CF)TorontoROAD002Override PopulationNoYesStatistic2005 Roads (CF)200022016Roads (CF)TorontoROAD008Population Density4536.0NoYesStatistic2006 Roads (CF)200022016Roads (CF)TorontoROAD112Vehicle Km Traveled per Lane Km (Class 1, 2 and 3 only)14611337830.06683.02186344.13YesYesCommunity Impact2005 Roads (CF)200022016Roads (CF)TorontoROAD115Vehicle Collision Rate (Collisions per Million Vehicle Km)40432.015918.92.54NoYesCommunity Impact2002 Roads (CF)200022016Roads (CF)TorontoROAD206Number of Lane Km per 1,000 Population14957.02876.15.2NoYesService Level2005 Roads (CF)200022016Roads (CF)TorontoROAD218Number of Lane Km - Class 4 Roads4742.8NoYesStatistic2005 Roads (CF)200022016Roads (CF)TorontoROAD222Number of Lane Km - Class 53119.0NoYesStatistic2005 Roads (CF)200022016Roads (CF)TorontoROAD224Number of Lane Km - Class 6411.9NoYesStatistic2005 Roads (CF)200022016Roads (CF)TorontoROAD228Square Metres of Bridges, Culverts and Viaducts906037.5NoYesStatistic2005 Roads (CF)200022016Roads (CF)TorontoROAD240Number of Vehicle Km (Municipal Road System)15918925967.0NoYesStatistic2002 Roads (CF)200022016Roads (CF)TorontoROAD305Operating Cost for Paved, Unpaved and Winter Roads per Lane Km167587061.014957.011204.59NoYesEfficiency2002 Roads (CF)200022016Roads (CF)TorontoROAD305TTotal Cost for Paved, Unpaved and Winter per Lane KM250052255.014957.016718.08NoYesEfficiency2009 Roads (CF)200022016Roads (CF)TorontoROAD307TTotal Cost for Paved Roads per Paved Lane KM (Hard Top)162227395.014957.010846.0YesYesEfficiency2014 Roads (CF)200022016Roads (CF)TorontoROAD308Operating Cost for Roads - All Functions per Lane Km446725192.014957.029867.3NoYesEfficiency2004 Roads (CF)200022016Roads (CF)TorontoROAD308TTotal Cost for Roads - All Functions per Lane Km549799980.014957.036758.71YesYesEfficiency2009 Roads (CF)200022016Roads (CF)TorontoROAD309TTotal Cost for Winter Maintenance of Roadways per Lane KM Maintained87824861.014957.05872.0YesYesEfficiency2014 Roads (CF)200022016Roads (CF)TorontoROAD405MPercent of Paved Lane Km Where the Condition is Rated as Good to Very Good10921.014957.00.73YesYesCustomer Service2002 Roads (CF)200022016Roads (CF)TorontoROAD415MPercent of Bridges, Culverts and Viaducts Where the Condition is Rated as Good to Very Good718.0905.00.793YesYesCustomer Service2009 Roads (CF)200022016Roads (CF)TorontoROAD901Operating Cost for Paved Roads per Lane Km (Hard Top)79762200.014957.05332.77NoYesEfficiency2002 Roads (CF)200022016Roads (CF)TorontoROAD902Operating Cost for Roads per Unpaved (Loose Top) Lane KmNoYesEfficiency2002 Roads (CF)200022016Roads (CF)TorontoROAD903Operating Cost for Winter Maintenance of Roadways per Lane Km Maintained87824861.014957.05871.82NoYesEfficiency2002 Social Services-IM200022016Social AssistanceTorontoSSIM008Population Density4536.0NoYesStatistic2006 Roads (CF)200022016Roads (CF)TorontoROAD904MOperating Cost for Bridges, Culverts and Viaducts per Square Metre of Surface Area2814391.0906037.53.11NoYesEfficiency2009 Social Housing200022016Social HousingTorontoSCHG003Households1171813.0NoYesStatistic2005 Social Housing200022016Social HousingTorontoSCHG004Override HouseholdsNoYesStatistic2005 Social Housing200022016Social HousingTorontoSCHG110Percent of Social Housing Waiting List Placed Annually2770.089895.00.031YesYesCommunity Impact2005 Social Housing200022016Social HousingTorontoSCHG210Number of Social Housing Units per 1,000 Households88157.01171.81375.23YesYesService Level2004 Social Housing200022016Social HousingTorontoSCHG315Social Housing Operating Cost (Administration and Subsidy) per Housing Unit412186919.088157.04675.6YesYesEfficiency2004 Sports and Rec200022016Sports and RecreationTorontoSREC001Population2876095.0NoYesStatistic2005 Sports and Rec200022016Sports and RecreationTorontoSREC008Population Density4536.0NoYesStatistic2006 Sports and Rec200022016Sports and RecreationTorontoSREC110Number of Participant Visits for Directly Provided Registered Programs Per Capita4766647.02876095.01.66YesYesCommunity Impact2004 Sports and Rec200022016Sports and RecreationTorontoSREC113Number of Public Swim Visits per Capita (Directly Provided)2796005.02876095.00.97NoYesCommunity Impact2005 Sports and Rec200022016Sports and RecreationTorontoSREC140Annual Number of Unique Users for Directly Provided Registered Programs as a Percent of Population158523.02876095.00.055YesYesCommunity Impact2004 Sports and Rec200022016Sports and RecreationTorontoSREC210Overall Participant Capacity for Directly Provided Registered Programs per Capita5814343.02876095.02.02YesYesService Level2004 Sports and Rec200022016Sports and RecreationTorontoSREC232Number of Operational Indoor Pool Locations per 100,000 Population68.028.7612.36NoYesService Level2004 Sports and Rec200022016Sports and RecreationTorontoSREC233Number of Operational Outdoor Pool Locations per 100,000 Population57.028.7611.98NoYesService Level2004 Sports and Rec200022016Sports and RecreationTorontoSREC234Number of Operational Wading Pool Locations (with Municipal Influence) per 100,000 Population100.028.7613.48NoYesService Level2004 Sports and Rec200022016Sports and RecreationTorontoSREC235Number of Operational Indoor Ice Pads (with Municipal Influence) per 100,000 Population65.028.7612.26NoYesService Level2004 Sports and Rec200022016Sports and RecreationTorontoSREC236Number of Operational Outdoor Refrigerated Ice Rinks (with Municipal Influence) per 100,000 Population64.028.7612.23NoYesService Level2004 Sports and Rec200022016Sports and RecreationTorontoSREC236BNumber of Operational Outdoor Manmade Ice Rinks (with Municipal Influence) per 100,000 Population57.028.7612.0NoYesService Level2010 Sports and Rec200022016Sports and RecreationTorontoSREC238Number of Operational Tennis Courts (with Municipal Influence) per 100,000 Population621.028.76121.59NoYesService Level2004 Sports and Rec200022016Sports and RecreationTorontoSREC310TTotal Cost for Recreation Programs and Recreation Facilities per Participant Visit Based on Usage340272166.043364622.07.85YesYesEfficiency2009 Sports and Rec200022016Sports and RecreationTorontoSREC312Recreation User Fees as a Percent of Operating Costs65008418.0310277695.00.21NoYesEfficiency2006 Sports and Rec200022016Sports and RecreationTorontoSREC410Utilization Rate for Directly Provided Registered Programs4766647.05814343.00.82YesYesCustomer Service2004 Sports and Rec200022016Sports and RecreationTorontoSREC808Number of Hours of Public Swimming Provided93549.0NoYesStatistic2016 Sports and Rec200022016Sports and RecreationTorontoSREC902Operating Cost for Recreation Programs per Person174632987.02876095.060.72NoYesService Level2004 Sports and Rec200022016Sports and RecreationTorontoSREC903Operating Costs for Recreation Facilities per Person134952267.02876095.046.92NoYesService Level2004 Sports and Rec200022016Sports and RecreationTorontoSREC909MOperating Cost for Recreation Programs and Recreation Facilities per Person309585254.02876095.0107.64NoYesService Level2007 Social Services-IM200022016Social AssistanceTorontoSSIM001Population2876095.0NoYesStatistic2005 Social Services-IM200022016Social AssistanceTorontoSSIM002Override PopulationNoYesStatistic2005 Social Services-IM200022016Social AssistanceTorontoSSIM003Households1171813.0NoYesStatistic2005 Social Services-IM200022016Social AssistanceTorontoSSIM004Override HouseholdsNoYesStatistic2005 Social Services-IM200022016Social AssistanceTorontoSSIM206Monthly Social Assistance Case Load per 100,000 Households76263.011.718136508.1YesYesService Level2005 Social Services-IM200022016Social AssistanceTorontoSSIM207Monthly Social Assistance Case Load per 100,000 Population76263.028.760952651.6NoYesService Level2010 Social Services-IM200022016Social AssistanceTorontoSSIM210Number of Social Assistance Beneficiaries per 100,000 Population136574.028.760954748.6NoYesService Level2004 Social Services-IM200022016Social AssistanceTorontoSSIM211Number of Social Assistance Beneficiaries per 100,000 Households136574.011.7181311654.9NoYesService Level2010 Social Services-IM200022016Social AssistanceTorontoSSIM405Social Assistance Response Time to Client Eligibility (Days)61.012.05.1YesYesCustomer Service2004 Storm Water (MPMP)200022016Storm Water (MPMP)TorontoSTMW901Operating Costs for Urban Storm Water Management per km of Urban Drainage System44875737.04909.09141.52NoYesEfficiency2002 Storm Water (MPMP)200022016Storm Water (MPMP)TorontoSTMW902Operating Costs for Rural Storm Water Management per KM of Rural Drainage System0.0NoYesEfficiency2002 Solid Waste200022016Waste ManagementTorontoSWST003Households1171813.0NoYesStatistic2005 Solid Waste200022016Waste ManagementTorontoSWST105MPercent of Residential Solid Waste Diverted Single and Multi-Residential385622.0740815.00.521YesYesCommunity Impact2002 Solid Waste200022016Waste ManagementTorontoSWST110Percent of Residential Solid Waste Diverted Single Family314852.0488676.00.6443NoYesCommunity Impact2004 Solid Waste200022016Waste ManagementTorontoSWST115Percent of Residential Solid Waste Diverted Multi-Res70771.0254140.00.278NoYesCommunity Impact2004 Solid Waste200022016Waste ManagementTorontoSWST205Tonnes of All Residential Material Collected per Household691355.0869450.00.8YesYesService Level2002 Solid Waste200022016Waste ManagementTorontoSWST220Tonnes of Residential Solid Waste Disposed per Household355193.0869450.00.41YesYesService Level2002 Solid Waste200022016Waste ManagementTorontoSWST235Tonnes of Residential Solid Waste Diverted per Household385622.0869450.00.44YesYesService Level2002 Solid Waste200022016Waste ManagementTorontoSWST311MOperating Cost for Garbage Collection per Tonne - All Property Classes38965072.0328874.0118.48NoYesEfficiency2002 Solid Waste200022016Waste ManagementTorontoSWST311TTotal Cost for Garbage Collection per Tonne - All Property Classes39738289.0328874.0120.83YesYesEfficiency2009 Solid Waste200022016Waste ManagementTorontoSWST325MOperating Cost for Solid Waste Disposal per Tonne - All Property Classes51863196.0549454.094.39NoYesEfficiency2002 Solid Waste200022016Waste ManagementTorontoSWST325TTotal Cost for Solid Waste (All Streams) Disposal per Tonne - All Property Classes65721756.0549454.0119.61YesYesEfficiency2009 Solid Waste200022016Waste ManagementTorontoSWST330MOperating Cost for Solid Waste Diversion per Tonne - All Property Classes177862211.0417815.0425.7NoYesEfficiency2002 Solid Waste200022016Waste ManagementTorontoSWST330TTotal Cost for Solid Waste Diversion per Tonne - All Property Classes184691791.0417815.0442.04YesYesEfficiency2009 Solid Waste200022016Waste ManagementTorontoSWST802AFrequency of Collection-Garbage26.0NoYesStatistic2006 Solid Waste200022016Waste ManagementTorontoSWST802BFrequency of Collection-Recycling26.0NoYesStatistic2006 Solid Waste200022016Waste ManagementTorontoSWST802CFrequency of Collection-Bulk26.0NoYesStatistic2006 Solid Waste200022016Waste ManagementTorontoSWST802DFrequency of Collection-Leaf and Yard20.0NoYesStatistic2006 Solid Waste200022016Waste ManagementTorontoSWST802EFrequency of Collection-Organics52.0NoYesStatistic2006 Solid Waste200022016Waste ManagementTorontoSWST802FFrequency of Collection-White Goods/Scrap metal26.0NoYesStatistic2006 Solid Waste200022016Waste ManagementTorontoSWST803Number of Landfills160.0NoYesStatistic2005 Solid Waste200022016Waste ManagementTorontoSWST805Percent of Urban Households1.0NoYesStatistic2005 Solid Waste200022016Waste ManagementTorontoSWST806Percent of Rural Households0.0NoYesStatistic2005 Solid Waste200022016Waste ManagementTorontoSWST901Total Number of Solid Waste Management Facilities Owned by the Municipality with a Ministry of the Environment Certificate of Approval / ECA (Ontario) or Provincial Equivalent28.0NoYesStatistic2004 Taxation200022016Taxation (Revenue Services)TorontoTXRS141Total Cumulative Penalties & Interest Receivable56020238.06150732682.00.009NoYesStatistic2013 Solid Waste200022016Waste ManagementTorontoSWST902Number of Days per Year When a Ministry of the Environment Compliance Order for Remediation (Ontario) or Provincial Equivalent Concerning an Air or Groundwater Standard was in Effect for a Municipality Owned Solid Waste Management Facility0.0NoYesStatistic2002 Solid Waste200022016Waste ManagementTorontoSWST903MSolid Waste Average Operating Cost per Tonne - All Property Classes268690479.0970378.0276.89NoYesEfficiency2002 Solid Waste200022016Waste ManagementTorontoSWST920MPercent of ALL Solid Waste Diverted for Recycling All streams; All Property Classes417815.0818846.00.51NoYesCommunity Impact2009 Transit200022016TransitTorontoTRNT001Population (as per Municipal Data)2876095.0NoYesStatistic2005 Transit200022016TransitTorontoTRNT003Service Area Population (as per CUTA)2876095.0NoYesStatistic2014 Transit200022016TransitTorontoTRNT007Geographic Service Area (as per CUTA)632.0NoYesStatistic2014 Transit200022016TransitTorontoTRNT010Service Area Population Density (as per CUTA)4550.78NoYesStatistic2014 Transit200022016TransitTorontoTRNT106Number of Regular Service Passenger Trips per Capita in Service Area538079000.02876095.0187.1YesYesCommunity Impact2013 Transit200022016TransitTorontoTRNT210Revenue Vehicle Hour per Capita in Service Area10992666.02876095.03.82YesYesService Level2004 Transit200022016TransitTorontoTRNT220TTotal Cost (Expenses) per Revenue Vehicle Hour2038300628.010992666.0185.42YesYesEfficiency2014 Transit200022016TransitTorontoTRNT317CUTA R/C Ratio (Revenue/Cost Ratio)1169101541.01659757328.00.7NoYesEfficiency2010 Taxation200022016Taxation (Revenue Services)TorontoTXRS001Population2876095.0NoYesStatistic2005 Taxation200022016Taxation (Revenue Services)TorontoTXRS002Override PopulationNoYesStatistic2005 Taxation200022016Taxation (Revenue Services)TorontoTXRS105Total General Municipal Levy by Tax Rate per Capita4039390267.02876095.01404.47NoYesCommunity Impact2004 Taxation200022016Taxation (Revenue Services)TorontoTXRS135Current Year's Tax Arrears as a Percent of Current Year Levy136908277.06150732682.00.022YesYesEconomic2005 Taxation200022016Taxation (Revenue Services)TorontoTXRS140Percent of Prior Year's Tax Arrears Not Collected in the Current Year as a Percent of the Current Year Levy82654782.06150732682.00.013YesYesEconomic2005 Taxation200022016Taxation (Revenue Services)TorontoTXRS142Allowance for Bad Debt56243963.06150732682.00.009NoYesStatistic2013 Taxation200022016Taxation (Revenue Services)TorontoTXRS145Total Current Penalties and Interest Revenue as a Percent of Current Year Levy31312832.06150732682.00.005NoYesCommunity Impact2005 Taxation200022016Taxation (Revenue Services)TorontoTXRS150Tax Receivable as a Percent of Current Year Levy219339334.06150732682.00.036NoYesCommunity Impact2005 Taxation200022016Taxation (Revenue Services)TorontoTXRS225Total Number of Tax and Payment in Lieu (PIL) Accounts Maintained/Serviced Annually790982.0NoYesStatistic2004 Taxation200022016Taxation (Revenue Services)TorontoTXRS310Operating Cost to Maintain Property Tax Accounts per Property Tax Account Serviced10896501.0790982.013.78YesYesEfficiency2004 Taxation200022016Taxation (Revenue Services)TorontoTXRS350Revenue from Specified Fees per Account13985455.0790982.017.68NoYesCustomer Service2010 Taxation200022016Taxation (Revenue Services)TorontoTXRS405Percent of Accounts (All Classes) Enrolled in a Pre-Authorized Payment Plan153454.0790982.00.194YesYesCustomer Service2004 Water (CF)200022016Water (CF)TorontoWATR001Population2876095.0NoYesStatistic2005 Water (CF)200022016Water (CF)TorontoWATR002Override Population (Serviced Population)NoYesStatistic2005 Water (CF)200022016Water (CF)TorontoWATR003Households1171813.0NoYesStatistic2005 Water (CF)200022016Water (CF)TorontoWATR004Override Households (Serviced Area)NoYesStatistic2005 Water (CF)200022016Water (CF)TorontoWATR005Geographic Area (Sq. Km.)634.06NoYesStatistic2009 Water (CF)200022016Water (CF)TorontoWATR006Override Geographic Area (Sq. Km.)NoYesStatistic2009 Water (CF)200022016Water (CF)TorontoWATR008Population Density4536.0NoYesStatistic2006 Water (CF)200022016Water (CF)TorontoWATR009Override Population Density2876095.0634.064536.0NoYesStatistic2009 Water (CF)200022016Water (CF)TorontoWATR105Number of Household Days with Mandatory Water Restrictions0.0427711745.00.0NoYesCommunity Impact2002 Water (CF)200022016Water (CF)TorontoWATR115Number of Household Days with Boil Water Advisories0.0427711745.00.0NoYesCommunity Impact2002 Water (CF)200022016Water (CF)TorontoWATR120Average Age of Water Pipe59.5YesYesCommunity Impact2005 Water (CF)200022016Water (CF)TorontoWATR205Km of Water Distribution/Transmission Pipe (excluding Service Connections and Hydrant Supply Leads)6100.0NoYesStatistic2003 Water (CF)200022016Water (CF)TorontoWATR210Megalitres of Treated Water per 100,000 Population374202.028.76113010.7YesYesService Level2002 Water (CF)200022016Water (CF)TorontoWATR212Percent of Water Utilized for Industrial, Commercial and Institutional (ICI) Uses123153.2332846.40.37NoYesService Level2005 Water (CF)200022016Water (CF)TorontoWATR215Water Use (Megalitres Distributed) per Household209693.21171813.00.18NoYesService Level2002 Water (CF)200022016Water (CF)TorontoWATR220Percent of Households Serviced by Municipal Water1171813.0NoYesService Level2002 Water (CF)200022016Water (CF)TorontoWATR221Average Occupancy Ratio (Serviced Population/Serviced Households)2876095.01171813.02.45NoYesService Level2006 Water (CF)200022016Water (CF)TorontoWATR305MOperating Cost for the Distribution/Transmission of Drinking Water per km of Water Distribution/Transmission Pipe136204831.06100.022328.66NoYesEfficiency2002 Water (CF)200022016Water (CF)TorontoWATR305TTotal Cost for the Distribution / Transmission of Drinking Water per km of Water Distribution Pipe175268013.06100.028732.46YesYesEfficiency2009 Water (CF)200022016Water (CF)TorontoWATR310MOperating Cost for the Treatment of Drinking Water per Megalitre of Drinking Water Treated47687630.0374202.0127.44NoYesEfficiency2002 Water (CF)200022016Water (CF)TorontoWATR310TTotal Cost for the Treatment of Drinking Water per Megalitre of Drinking Water Treated77018969.0374202.0205.82YesYesEfficiency2009 Water (CF)200022016Water (CF)TorontoWATR315MOperating Cost for the Treatment and Distribution/Transmission of Drinking Water per Megalitre of Drinking Water Treated183892461.0374202.0491.0NoYesEfficiency2002 Water (CF)200022016Water (CF)TorontoWATR315TTotal Costs for the Treatment and Distribution/Transmission of Drinking Water per Megalitre of Drinking Water Treated252286982.0374202.0674.2YesYesEfficiency2009 Water (CF)200022016Water (CF)TorontoWATR405Percent of Compliance to Drinking Water Standards25256.025414.00.9938NoYesCustomer Service2002 Water (CF)200022016Water (CF)TorontoWATR410MNumber of Water Main Breaks per 100 km (excluding connections) of Water Distribution Pipe1042.061.017.1YesYesCustomer Service2002 Water (CF)200022016Water (CF)TorontoWATR801Total Number of Water Treatment Plants4.0NoYesStatistic2004 Water (CF)200022016Water (CF)TorontoWATR802Total Number of Ground Water Treatment Plants0.0NoYesStatistic2004 Water (CF)200022016Water (CF)TorontoWATR803Total Number of Surface Water Treatment Plants4.0NoYesStatistic2004 Water (CF)200022016Water (CF)TorontoWATR808Number of Water Pumping Stations (Booster Pumping Stations Distribution and Treatment)18.0NoYesStatistic2004 Water (CF)200022016Water (CF)TorontoWATR812Number of Lead Municipal Water Service Connections28131.0NoYesStatistic2005 Water (CF)200022016Water (CF)TorontoWATR813Estimated Length of Allowances for Service Connections5117.0NoYesStatistic2005 Water (CF)200022016Water (CF)TorontoWATR814Estimated Length of Hydrant Supply Leads109.0NoYesStatistic2005 Water (CF)200022016Water (CF)TorontoWATR815Total Km of Distribution Water Pipe including Service Connections & Hydrant Leads11326.0NoYesStatistic2005 payroll200022016PayrollTorontoFPRL800Number of Pay Runs154.0NoYesStatistic2006 Water (CF)200022016Water (CF)TorontoWATR901MWeighted Number of Days When a Boil Water Advisory Issued by the MOH applicable to a Municipal Water Supply Was in Effect0.0NoYesCommunity Impact2002 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR001Population2876095.0NoYesStatistic2005 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR002Override Population (Serviced Population)NoYesStatistic2005 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR005Geographic Area (sq kms)634.06NoYesStatistic2009 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR006Override Geographic Area (sq kms)NoYesStatistic2009 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR008Population Density4536.0NoYesStatistic2006 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR009Override Population Density2876095.0634.064535.998NoYesStatistic2009 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR105Average Age of Wastewater Pipe64.0YesYesCommunity Impact2005 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR110MPercent of Wastewater Estimated to have Bypassed Treatment538.0364208.00.0015YesYesCommunity Impact2002 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR205Km of Wastewater Pipe (excluding connections)5611.0NoYesStatistic2003 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR210Megalitres of Treated Wastewater per 100,000 Population363670.028.76112644.6YesYesService Level2002 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR305MOperating Cost of Wastewater Collection/Conveyance per Km of Pipe97635844.05611.017400.79NoYesEfficiency2002 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR305TTotal Cost of Wastewater Collection / Conveyance per Km of Pipe141687698.05611.025251.77YesYesEfficiency2009 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR310MOperating Cost of Wastewater Treatment/Disposal per Megalitre Treated163892923.0363670.0450.66NoYesEfficiency2002 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR310TTotal Cost of Wastewater Treatment/Disposal per Megalitre Treated197517855.0363670.0543.12YesYesEfficiency2009 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR315MOperating Cost of Wastewater Collection/Conveyance and Treatment/Disposal per Megalitre Treated261528767.0363670.0719.14NoYesEfficiency2002 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR315TTotal Cost of Wastewater Collection/Conveyance and Treatment/Disposal per Megalitre Treated339205553.0363670.0932.73YesYesEfficiency2009 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR405MAnnual Number of Wastewater Main Backups per 100 Km of Wastewater Main270.056.14.81YesYesCustomer Service2002 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR801Total Number of Primary Wastewater Treatment Plants0.0NoYesStatistic2004 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR802Total Number of Secondary Wastewater Treatment Plants4.0NoYesStatistic2004 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR803Total Number of Tertiary Wastewater Treatment Plants0.0NoYesStatistic2004 Wastewater (CF)200022016Wastewater (CF)TorontoWWTR804Number of Wastewater Pumping Stations74.0NoYesStatistic2004 investment_managemen200022016Investment ManagementTorontoINVT310Gross Percent Realized Return on the Total Investment Portfolio (based on the Average Adjusted Book Value)130400000.05075600000.00.0257YesYesEfficiency2006 investment_managemen200022016Investment ManagementTorontoINVT312Gross Percent Realized Return on the Total Internally Managed Investment Portfolio (based on the Average Adjusted Book Value)130400000.05075600000.00.0257YesYesEfficiency2009 investment_managemen200022016Investment ManagementTorontoINVT314Gross Percent Realized Return on the Total Externally Managed Investment Portfolio (based on the Average Adjusted Book Value)YesYesEfficiency2009 investment_managemen200022016Investment ManagementTorontoINVT317Gross Percent Realized Return on Total Investment Portfolio - Historical Reporting3.0NoYesEfficiency2008 investment_managemen200022016Investment ManagementTorontoINVT320Total Fund Management Expense Ratio (MER)343249.05075600000.00.0001NoYesEfficiency2006 investment_managemen200022016Investment ManagementTorontoINVT410Weighted Average Portfolio Term (years)4.92NoYesCustomer Service2006 payroll200022016PayrollTorontoFPRL220Number of Collective Agreements14.0NoYesStatistic2005 payroll200022016PayrollTorontoFPRL306AOperating Cost per Payroll Direct Deposit or Cheque4426739.0808830.05.47YesYesEfficiency2008 payroll200022016PayrollTorontoFPRL316Number of Off-Cycle Manual Payments per Finance Payroll FTE1776.032.255.16NoYesEfficiency2008 payroll200022016PayrollTorontoFPRL317ANumber of Payroll Direct Deposits and Cheques per Finance Payroll FTE808830.032.225118.94YesYesEfficiency2008 payroll200022016PayrollTorontoFPRL320ANumber of T4's and T4A's Issued per Finance Payroll FTE50283.032.21561.6NoYesEfficiency2008 purchasing200022016PurchasingTorontoFPUR010Total Municipal Staff51865.0NoYesStatistic2009 purchasing200022016PurchasingTorontoFPUR011Override Municipal StaffNoYesStatistic2009 purchasing200022016PurchasingTorontoFPUR030Municipal Purchases (Operating and Capital)5103443751.0NoYesStatistic2006 purchasing200022016PurchasingTorontoFPUR031Override Municipal Purchases (Operating and Capital)NoYesStatistic2006 purchasing200022016PurchasingTorontoFPUR107Percent of Goods and Services Purchased (Operating and Capital) Through a Procurement Process1506823436.05103443751.00.295YesYesCommunity Impact2014 purchasing200022016PurchasingTorontoFPUR355Goods & Services Purchased (Operating and Capital) per Centralized Purchasing Staff1506823436.091.016558499.3NoYesEfficiency2013 purchasing200022016PurchasingTorontoFPUR362Centralized Purchasing Division Operating Costs per $1,000 Municipal Purchases (Operating and Capital) for Goods and Services9188073.01506823.446.1YesYesEfficiency2014 purchasing200022016PurchasingTorontoFPUR415Average Number of Bids per Bid Call4160.0884.04.7YesYesCustomer Service2005