accounts_payable200022020Accounts PayableTorontoFINV030Municipal Purchases (Operating and Capital)5943624979.0NoYesStatistic2006 accounts_payable200022020Accounts PayableTorontoFINV031Override Municipal Purchases (Operating and Capital)3731252803.0NoYesStatistic2006 accounts_payable200022020Accounts PayableTorontoFINV230Total Number of Invoices Processed per $1,000,000 of Municipal Purchases (Operating and Capital) for Goods and Services446828.03731.0119.761NoYesService Level2005 accounts_payable200022020Accounts PayableTorontoFINV240Average Dollars Spent per Procurement Card (P-card) Transaction16691909.9646728.0357.21NoYesService Level2008 accounts_payable200022020Accounts PayableTorontoFINV245Percent of Payments that are Electronic79736.0159128.00.501YesYesService Level2008 accounts_payable200022020Accounts PayableTorontoFINV317Accounts Payable Operating Cost per Invoice Processed4289043.0446828.09.6YesYesEfficiency2005 accounts_payable200022020Accounts PayableTorontoFINV319Accounts Payable Operating Cost per Accounts Payable FTE4289043.027.5155965.2NoYesEfficiency2007 accounts_payable200022020Accounts PayableTorontoFINV325Number of Invoices Processed per Accounts Payable FTE446828.027.516248.0YesYesEfficiency2005 accounts_payable200022020Accounts PayableTorontoFINV410Percent of Invoices Paid Within 30 Days285373.0446828.00.639YesYesCustomer Service2005 accounts_payable200022020Accounts PayableTorontoFINV415Percent of Invoices Paid Between 31 and 60 Days76222.0446828.00.171NoYesCustomer Service2005 accounts_payable200022020Accounts PayableTorontoFINV420Percent of Invoices Paid 61 Days or Greater85233.0446828.00.191NoYesCustomer Service2005 accounts_payable200022020Accounts PayableTorontoFINV801Total Number of Invoices Paid During the Accounting Period446828.0NoYesStatistic2017 accounts_payable200022020Accounts PayableTorontoFINV802Total Number of Invoices Processed in Accounting Period446828.0NoYesStatistic0 general_revenue200022020General RevenueTorontoGREV210Percent of General Revenues Billed1759386323.02472254779.00.712YesYesService Level2006 general_revenue200022020General RevenueTorontoGREV310Operating Cost of Accounts Receivable Function per Invoice5273311.065586.080.4YesYesEfficiency2006 general_revenue200022020General RevenueTorontoGREV320Percent of Billings Outstanding Over 90 Days at Year End57933828.2202247583.60.286NoYesEfficiency2006 general_revenue200022020General RevenueTorontoGREV325Bad Debt Write Off as a Percent of Billed Revenue432701.01759386323.00.0YesYesEfficiency2006 general_revenue200022020General RevenueTorontoGREV335Average Collection Period (Days)365.010.6134.4YesYesEfficiency2006 Building200022020Building Permits and InspectionsTorontoBLDG001Population2988408.0NoYesStatistic2005 Building200022020Building Permits and InspectionsTorontoBLDG221New Residential Units Created per 100,000 Population27671.029.884925.95YesYesEconomic2005 Building200022020Building Permits and InspectionsTorontoBLDG235Construction Value (CV) of Residential and ICI Building Permits Issued by the Municipality in the Fiscal Year per Capita12140844468.02988408.04063.0NoYesStatistic2004 Building200022020Building Permits and InspectionsTorontoBLDG325Operating Cost for Building Permits and Inspection Services per $1,000 of Residential and ICI Construction Value60752854.012140844.05.0YesYesEfficiency2010 Building200022020Building Permits and InspectionsTorontoBLDG801Number of Residential and ICI Building Permits Issued in the Fiscal Year15380.0YesYesStatistic2012 Building200022020Building Permits and InspectionsTorontoBLDG803Number of Residential Building Permits Issued11235.0NoYesStatistic0 Building200022020Building Permits and InspectionsTorontoBLDG807Number of ICI Building Permits Issued4145.0NoYesStatistic2010 Building200022020Building Permits and InspectionsTorontoBLDG817Construction Value (CV) of Residential Building Permits Issued7951082166.0NoYesStatistic2014 Building200022020Building Permits and InspectionsTorontoBLDG820Construction Value (CV) of ICI Building Permits Issued4189762302.0NoYesStatistic2009 By-Law200022020By-LawTorontoBYLW001Population2988408.0NoYesStatistic2005 By-Law200022020By-LawTorontoBYLW002Override PopulationNoYesStatistic0 By-Law200022020By-LawTorontoBYLW105Number of Domestic Animal Licenses/Registrations Issued per 100,000 Population60667.029.8842030.08NoYesCommunity Impact2004 By-Law200022020By-LawTorontoBYLW110Number of Dog Licenses/Registrations Issued per 100,000 Population43249.029.8841447.23NoYesCommunity Impact2004 By-Law200022020By-LawTorontoBYLW115Number of Cat Licenses/Registrations Issued per 100,000 Population17418.029.884582.85NoYesCommunity Impact2004 By-Law200022020By-LawTorontoBYLW120Percent of Compliance to Noise, Property Standards, Yard Maintenance and Zoning By-laws33269.039673.00.839YesYesCommunity Impact2004 By-Law200022020By-LawTorontoBYLW125Percent of Compliance for Yard Maintenance By-laws6357.07412.00.858NoYesCommunity Impact2004 By-Law200022020By-LawTorontoBYLW128Percent of Compliance for Noise By-laws8676.013201.00.657NoYesCommunity Impact2005 By-Law200022020By-LawTorontoBYLW130Percent of Compliance for Zoning By-laws5488.05629.00.975NoYesCommunity Impact2004 By-Law200022020By-LawTorontoBYLW135Percent of Compliance for Property Standards By-laws12748.013431.00.949NoYesCommunity Impact2004 By-Law200022020By-LawTorontoBYLW140Proactive Enforcement Occurrences as a Percent of Yard Maintenance Complaints604.07412.00.081NoYesCommunity Impact2008 By-Law200022020By-LawTorontoBYLW146Proactive Enforcement Occurrences as a Percent of Property Standards Complaints842.013431.00.063NoYesCommunity Impact2008 By-Law200022020By-LawTorontoBYLW205Number of Noise, Property Standards, Yard Maintenance and Zoning By-law Complaints per 100,000 Population39673.029.8841327.57YesYesService Level2004 By-Law200022020By-LawTorontoBYLW206Number of All By-law Complaints Logged in Fiscal Year per 100,000 Population51615.029.8841727.2NoYesService Level2012 By-Law200022020By-LawTorontoBYLW207Percent of All By-law Complaints Represented by Noise, Property Standards, Yard Maintenance and Zoning By-laws39673.051615.00.769YesYesService Level2007 By-Law200022020By-LawTorontoBYLW210Number of Yard Maintenance By-law Complaints per 100,000 Population7412.029.884248.03NoYesService Level2004 By-Law200022020By-LawTorontoBYLW212Number of Noise By-Law Complaints per 100,000 Population13201.029.884441.74NoYesService Level2005 By-Law200022020By-LawTorontoBYLW215Number of Zoning By-law Complaints per 100,000 Population5629.029.884188.36NoYesService Level2004 By-Law200022020By-LawTorontoBYLW220Number of Property Standards By-law Complaints per 100,000 Population13431.029.884449.44NoYesService Level2004 EMS (CF)200022020EMS (CF)TorontoEMDS008Population Density4713.13NoYesStatistic2006 By-Law200022020By-LawTorontoBYLW222Number of All Other By-law Complaints per 100,000 Population11942.029.884399.61NoYesService Level2012 By-Law200022020By-LawTorontoBYLW226Number of Inspections per Noise, Property Standards, Yard Maintenance and Zoning By-law Complaint37288.039673.00.94YesYesService Level2005 By-Law200022020By-LawTorontoBYLW231Number of Yard Maintenance Inspections Per By-law Complaint8683.07412.01.17NoYesService Level2005 By-Law200022020By-LawTorontoBYLW232Number of Noise Inspections per By-law Complaint13201.013201.01.0NoYesService Level2005 By-Law200022020By-LawTorontoBYLW236Number of Zoning Inspections per By-law Complaint5033.05629.00.89NoYesService Level2005 By-Law200022020By-LawTorontoBYLW241Number of Property Standards Inspections per By-law Complaint10371.013431.00.77NoYesService Level2005 By-Law200022020By-LawTorontoBYLW242Number of all Other Inspections per Other By-law Complaints1430.011942.00.12NoYesService Level2005 By-Law200022020By-LawTorontoBYLW273Operating Cost of Enforcement for Noise, Property Standards, Yard Maintenance and Zoning By-laws per 100,000 Population16822240.029.884562918.0YesYesService Level2016 By-Law200022020By-LawTorontoBYLW275Operating Cost of Enforcement for Animal Control By-laws per 100,000 Population15644310.029.884523501.0YesYesService Level2004 By-Law200022020By-LawTorontoBYLW318Percent of Recovery of Animal Control Costs2011561.015644310.00.129YesYesEfficiency2009 By-Law200022020By-LawTorontoBYLW445Average Time to Resolve/Close Yard Maintenance By-law Complaints (Days)16.0NoYesCustomer Service2006 By-Law200022020By-LawTorontoBYLW455Average Time to Resolve/Close Zoning By-law Complaints (Days)16.0NoYesCustomer Service2006 By-Law200022020By-LawTorontoBYLW460Average Time to Resolve/Close Property Standards By-law Complaints (Days)19.0NoYesCustomer Service2006 Child Care200022020Child CareTorontoCHDC001Population2988408.0NoYesStatistic2005 Child Care200022020Child CareTorontoCHDC002Override PopulationNoYesStatistic2005 Child Care200022020Child CareTorontoCHDC105Regulated Child Care Spaces in Municipality per 1,000 Children (12 and Under)80978.0348.462232.39YesYesCommunity Impact2004 Child Care200022020Child CareTorontoCHDC110Fee Subsidy Child Care Spaces per 1,000 LICO (Low Income Cut-off) Children30700.095.327322.05NoYesCommunity Impact2004 Child Care200022020Child CareTorontoCHDC112Percent of Spaces that are Subsidized30700.080978.00.379YesYesCommunity Impact2008 Child Care200022020Child CareTorontoCHDC115Percent of Children in the Municipality (12 and Under) from Lower Income Families - LICO95327.0348462.00.274YesYesCommunity Impact2006 Child Care200022020Child CareTorontoCHDC215Number of Full Day Equivalent Subsidized Child Care Spaces (Normalized) per 1,000 LICO (low income cut-off) Children51862.095.327544.043NoYesService Level2004 Child Care200022020Child CareTorontoCHDC220Operating Cost per Child (12 and Under) in the Municipality576328345.0348462.01653.92NoYesService Level2005 Child Care200022020Child CareTorontoCHDC220TTotal Cost per Child (12 and Under) in the Municipality576456986.0348462.01654.0YesYesService Level2009 Child Care200022020Child CareTorontoCHDC225Operating Cost (Excluding Subsidy and Parent Fees) per Child (12 and Under) in the Municipality161520441.0348462.0463.52NoYesService Level2005 Child Care200022020Child CareTorontoCHDC225TTotal Cost (Excluding Subsidy and Parent Fees) per Child (12 and Under) in the Municipality161649082.0348462.0463.89NoYesService Level2009 Child Care200022020Child CareTorontoCHDC305Annual Child Care Cost per Normalized Subsidized Child Care Space303951043.051862.05860.77YesYesEfficiency2004 Clerks200022020ClerksTorontoCLKS001Population2988408.0NoYesStatistic2006 Clerks200022020ClerksTorontoCLKS025Municipal Expenses (Operating)10606939407.0NoYesStatistic2012 Clerks200022020ClerksTorontoCLKS026Override Municipal Expenses (Operating)6644156596.0NoYesStatistic2012 Clerks200022020ClerksTorontoCLKS270Number of Formal Freedom of Information Requests per 100,000 Population2034.029.88468.06YesYesService Level2006 Clerks200022020ClerksTorontoCLKS318Direct Cost for Access and Privacy Programs per $1,000 Municipal Operating Expenses2445992.06644156.60.37NoYesEfficiency2012 Clerks200022020ClerksTorontoCLKS321Access and Privacy Staff Cost per Capita1911372.692988408.00.64NoYesEfficiency2012 Clerks200022020ClerksTorontoCLKS370Direct Cost for Freedom of Information Program per Formal Request1685768.02034.0829.0YesYesEfficiency2006 Clerks200022020ClerksTorontoCLKS470Percent of Formal Freedom of Information Requests Completed Within 30 Days700.02034.00.344YesYesCustomer Service2006 Clerks200022020ClerksTorontoCLKS475Percent of Formal Freedom of Information Requests, Extensions and 3rd Party Notices Completed Within Legislated Timelines816.02034.00.401YesYesCustomer Service2013 Culture200022020CultureTorontoCLTR001Population2988408.0NoYesStatistic2005 Culture200022020CultureTorontoCLTR002Override PopulationNoYesStatistic2005 Culture200022020CultureTorontoCLTR125Culture Grants per Capita34297572.02988408.011.48YesYesCommunity Impact2015 Culture200022020CultureTorontoCLTR200Culture Operating Cost to Manage Grants per Capita34297572.02988408.011.48YesYesService Level2014 Culture200022020CultureTorontoCLTR205Culture Operating Cost per Capita99866111.02988408.033.42NoYesService Level2004 Culture200022020CultureTorontoCLTR205TCulture Total Cost per Capita104164284.02988408.034.86YesYesService Level2009 Culture200022020CultureTorontoCLTR220Culture Operating Cost for Municipally Operated Special Events/Festivals per Capita5687959.02988408.01.9NoYesService Level2004 Culture200022020CultureTorontoCLTR225Culture Operating Cost for Municipally Owned & Operated Facilities per Capita48130531.02988408.016.11NoYesService Level2004 Culture200022020CultureTorontoCLTR230Culture Operating Cost for Municipally Owned Facilities but Operated by Others per Capita4812647.02988408.01.61NoYesService Level2004 Culture200022020CultureTorontoCLTR235Culture Operating Cost - Other Municipal Programs (and Operating Costs) per Capita6937402.02988408.02.32NoYesService Level2004 Culture200022020CultureTorontoCLTR242Operating Cost for Municipally Supported Museums per Capita10636325.02988408.03.56NoYesService Level2010 Culture200022020CultureTorontoCLTR242TTotal Cost for Municipally Supported Museums per Capita10636325.02988408.03.56NoYesService Level2010 EMS (CF)200022020EMS (CF)TorontoEMDS001Population2988408.0NoYesStatistic2005 EMS (CF)200022020EMS (CF)TorontoEMDS002Override PopulationNoYesStatistic2005 EMS (CF)200022020EMS (CF)TorontoEMDS005Geographic Area (Sq KM)634.06NoYesStatistic2007 EMS (CF)200022020EMS (CF)TorontoEMDS006Override Geographic Area (Sq KM)NoYesStatistic2007 EMS (CF)200022020EMS (CF)TorontoEMDS009Override Population Density2988408.0634.064713.13NoYesStatistic2007 EMS (CF)200022020EMS (CF)TorontoEMDS105Return of Pulse Upon Arrival at Hospital Following Medical Cardiac ArrestNoYesCommunity Impact2002 EMS (CF)200022020EMS (CF)TorontoEMDS113Percent of EMS Responses Returned as CTAS 1 that are Captured by Advanced Care Paramedics (ACP)1085.02758.00.393NoYesCommunity Impact2015 EMS (CF)200022020EMS (CF)TorontoEMDS114Percent of EMS Responses Returned as CTAS 2 that are Captured by Advanced Care Paramedics (ACP)11004.038061.00.289NoYesCommunity Impact2015 EMS (CF)200022020EMS (CF)TorontoEMDS135EMS Unit Hour Activity Codes 1 through 4458819.0885222.80.518NoYesCommunity Impact2005 EMS (CF)200022020EMS (CF)TorontoEMDS150Percent of Ambulance Time Lost to Hospital Turnaround201791.1805444.10.251YesYesCommunity Impact2006 EMS (CF)200022020EMS (CF)TorontoEMDS155Percent of Ambulance Time in Excess of Standard 30 Minutes Lost to Hospital Turnaround107535.7201791.10.533NoYesCommunity Impact2008 EMS (CF)200022020EMS (CF)TorontoEMDS226EMS Weighted Vehicle In-Service Hours per 1,000 Population836471.02988.408279.0YesYesService Level2006 EMS (CF)200022020EMS (CF)TorontoEMDS229Unique Responses per 1,000 Population380545.02988.41127.34YesYesService Level2005 EMS (CF)200022020EMS (CF)TorontoEMDS236EMS Vehicle Unique Response One per Scene: Codes 1 through 4, per Municipal Sq. Km380545.0634.0600.2NoYesService Level2007 EMS (CF)200022020EMS (CF)TorontoEMDS246Total EMS Patients Transported - Codes 1 through 4 per 1,000 Population199892.02988.40866.89NoYesService Level2003 EMS (CF)200022020EMS (CF)TorontoEMDS256EMS Operating Cost per 1,000 Population241175474.02988.40880703.66NoYesService Level2009 EMS (CF)200022020EMS (CF)TorontoEMDS256TEMS Total Cost per 1,000 Population250864140.02988.40883946.0NoYesService Level2014 EMS (CF)200022020EMS (CF)TorontoEMDS260Percent of EMS Hours Staffed by Advance Care Paramedics (ACP)191563.0864726.00.222NoYesService Level2002 EMS (CF)200022020EMS (CF)TorontoEMDS306EMS Operating Cost per Weighted Vehicle In-Service Hour241175474.0836471.0288.325NoYesEfficiency2015 POA200022020POA (Court Services)TorontoPCRT810ANumber of Part I Charges Filed381569.0YesYesStatistic2008 EMS (CF)200022020EMS (CF)TorontoEMDS306TEMS Total Cost per Weighted Vehicle In-Service Hour250864140.0836471.0300.0YesYesEfficiency2015 EMS (CF)200022020EMS (CF)TorontoEMDS321EMS Operating Cost per Patient Transported (Codes 1 through 4, and All AMPDS)241175474.0199892.01206.53NoYesEfficiency2005 EMS (CF)200022020EMS (CF)TorontoEMDS321TEMS Total Cost per Patient Transported (Codes 1 through 4 and All AMPDS)250864140.0199892.01255.0NoYesEfficiency2009 EMS (CF)200022020EMS (CF)TorontoEMDS430Response Time Performance Standard - Sudden Cardiac Arrest Within Six Minutes (SCA within 6 minutes)0.750.8370.837YesYesCustomer Service2014 EMS (CF)200022020EMS (CF)TorontoEMDS431Response Time Performance Standard - Canadian Triage & Acuity 1 (CTAS 1)0.750.8870.887YesYesCustomer Service2014 EMS (CF)200022020EMS (CF)TorontoEMDS460Percent of Code 4 (AMPDS 1 and 2/DE, Optional C) Responses that are Returned as CTAS 1 or 20.269NoYesCustomer Service2007 EMS (CF)200022020EMS (CF)TorontoEMDS462Percent of Code 3 (AMPDS 3) Responses that are Returned as CTAS 1 or 20.094NoYesCustomer Service2007 EMS (CF)200022020EMS (CF)TorontoEMDS478Percent of Codes 3-4 that have a CTAS Value Recorded on Transport200560.0200560.01.0NoYesCustomer Service2012 EMS (CF)200022020EMS (CF)TorontoEMDS805EMS Vehicle In-Service Hours - Ambulance808217.2NoYesStatistic2015 EMS (CF)200022020EMS (CF)TorontoEMDS810EMS Vehicle In-Service Hours - First Response Units56509.2NoYesStatistic2015 EMS (CF)200022020EMS (CF)TorontoEMDS815EMS Weighted In-Vehicle Service Hours – Ambulance and First Response Combined836471.8NoYesStatistic2015 EMS (CF)200022020EMS (CF)TorontoEMDS820Service Hours - Supervisory Units103048.3NoYesStatistic2015 Facilities200022020FacilitiesTorontoFCLT306Electricity Consumption (kWh) for Headquarters (HQ) per Square Foot of HQ Building10587897.0636215.016.64NoYesEfficiency2012 Facilities200022020FacilitiesTorontoFCLT321Natural Gas Consumption in Equivalent kwh for Headquarters (HQ) per Square Foot of HQ Building8337056.0636215.013.1NoYesEfficiency2012 Facilities200022020FacilitiesTorontoFCLT335Direct Cost of Facility Operations for Headquarter Building (HQ) per Square Feet of HQ Building11477902.0636215.018.04NoYesEfficiency2014 Facilities200022020FacilitiesTorontoFCLT335TTotal Direct Cost of Facility Operations per Square Feet of Headquarter Building (HQ)14409533.51636215.022.65YesYesEfficiency2014 Facilities200022020FacilitiesTorontoFCLT340Total Equivalent kWh Energy Consumption per Square Foot of Headquarter Building (HQ)18924953.0636215.029.7YesYesService Level2014 Facilities200022020FacilitiesTorontoFCLT805Gross Square Footage of All Buildings Owned and Leased by Municipality30530797.0YesYesStatistic2010 Facilities200022020FacilitiesTorontoFCLT820Gross Square Footage of Headquarter (HQ) Building636215.0YesYesStatistic2010 Fire200022020Fire and Rescue ServicesTorontoFIRE001Population2988408.0NoYesStatistic2005 Fire200022020Fire and Rescue ServicesTorontoFIRE002Override PopulationNoYesStatistic2005 Fire200022020Fire and Rescue ServicesTorontoFIRE003Households1217573.0NoYesStatistic2005 Fire200022020Fire and Rescue ServicesTorontoFIRE004Override HouseholdsNoYesStatistic2005 Fire200022020Fire and Rescue ServicesTorontoFIRE008Population Density4713.13NoYesStatistic2007 Fire200022020Fire and Rescue ServicesTorontoFIRE009Override Population DensityNoYesStatistic2020 Fire200022020Fire and Rescue ServicesTorontoFIRE109Rate of Fire Fighter Injuries at Emergency Scene Excluding Exposures30.02670.00.011NoYesCommunity Impact2005 Fire200022020Fire and Rescue ServicesTorontoFIRE110Residential Fire Related Civilian Fatalities per 100,000 Population18.029.8840.6YesYesCommunity Impact2004 Fire200022020Fire and Rescue ServicesTorontoFIRE115Rate of Residential Structural Fires with Losses per 1,000 Households948.01217.570.78NoYesCommunity Impact2004 Fire200022020Fire and Rescue ServicesTorontoFIRE140Number of Residential Fire Related Fatalities Averaged Over 5 Years per 1,000 Population13.42988.4080.004NoYesCommunity Impact2009 Fire200022020Fire and Rescue ServicesTorontoFIRE212Fire Suppression Staff per 1,000 Population (Urban Area)2693.02988.4080.901NoYesService Level2010 Fire200022020Fire and Rescue ServicesTorontoFIRE213Fire Prevention Staff per 1,000 Population (Urban Area)201.02988.4080.067NoYesService Level2012 Fire200022020Fire and Rescue ServicesTorontoFIRE214Fire Education Staff per 1,000 Population (Urban Area)35.02988.4080.012NoYesService Level2012 Fire200022020Fire and Rescue ServicesTorontoFIRE216Fire Training Staff per 1,000 Population (Urban Area)36.02988.4080.012NoYesService Level2012 Fire200022020Fire and Rescue ServicesTorontoFIRE220Fire Staffing Costs per Capita (Urban Operations Only)469093744.02988408.0156.97NoYesService Level2004 Fire200022020Fire and Rescue ServicesTorontoFIRE222Fire Staffing Costs per Capita (Entire Operations)469093744.02988408.0156.97NoYesService Level2016 Fire200022020Fire and Rescue ServicesTorontoFIRE230Number of Staffed Fire In-Service Vehicle Hours per Capita1146561.02988408.00.38YesYesService Level2005 Fire200022020Fire and Rescue ServicesTorontoFIRE240Number of Unique Incidents Responded to by Fire Services per 1,000 Population (Urban Area)124511.02988.40841.665NoYesService Level2005 Fire200022020Fire and Rescue ServicesTorontoFIRE242Number of Property Fires, Explosions and Alarms per 1,000 Population (Urban Area)37593.02988.40812.58NoYesService Level2005 Fire200022020Fire and Rescue ServicesTorontoFIRE243Number of Rescues per 1,000 Population (Urban Area)10352.02988.4083.464NoYesService Level2005 Fire200022020Fire and Rescue ServicesTorontoFIRE244Number of Medical Calls per 1,000 Population (Urban Area)60759.02988.40820.332NoYesService Level2005 Fire200022020Fire and Rescue ServicesTorontoFIRE245Number of Public Hazards and Other Incidents per 1,000 Population (Urban Area)15807.02988.4085.289NoYesService Level2005 Fire200022020Fire and Rescue ServicesTorontoFIRE270Fire Operating Costs per $1,000 Property Assessment552401292.0810519527.70.68NoYesService Level2002 Fire200022020Fire and Rescue ServicesTorontoFIRE275Fire Operating Cost per 1,000 Population552401292.02988.41184848.0NoYesService Level2017 Fire200022020Fire and Rescue ServicesTorontoFIRE275TTotal Fire Cost per 1,000 Population568433943.02988.41190213.0YesYesService Level2020 Fire200022020Fire and Rescue ServicesTorontoFIRE305Fire Operating Cost per Staffed In-Service Vehicle Hour (Entire Municipality)552401292.01146561.0481.79NoYesEfficiency2004 Fire200022020Fire and Rescue ServicesTorontoFIRE305TFire Total Cost per Staffed In-Service Vehicle Hour568433943.01146561.0495.77NoYesEfficiency2009 Parks200022020ParksTorontoPRKS008Population Density4713.13NoYesStatistic2006 Fire200022020Fire and Rescue ServicesTorontoFIRE315Fire Operating Cost per Vehicle Run552401292.0271677.02033.3NoYesEfficiency2004 Fire200022020Fire and Rescue ServicesTorontoFIRE315TFire Total Cost per Vehicle Run568433943.0271677.02092.32NoYesEfficiency2009 Fire200022020Fire and Rescue ServicesTorontoFIRE411Percent of Emergency Responses that meet NFPA Standards for Total Response Time (Urban Area)93803.0118361.00.793NoYesCustomer Service2017 Fleet200022020Fleet & Management ServicesTorontoFLET100Total Litres of Fuel Consumed per 100 Km (Light Duty Vehicles)3111780.28161597.019.26NoYesCommunity Impact2010 Fleet200022020Fleet & Management ServicesTorontoFLET105Total Litres of Fuel Consumed per 100 Km (Medium Duty Vehicles)1203230.8541961.228.675NoYesCommunity Impact2010 Fleet200022020Fleet & Management ServicesTorontoFLET110Total Litres of Fuel Consumed per 100 Km (Heavy Duty Vehicles)2992085.8958705.451.0NoYesCommunity Impact2010 Fleet200022020Fleet & Management ServicesTorontoFLET227AAverage Age in Years - Light Vehicles - Municipal Equipment11921.02081.05.7NoYesService Level2008 Fleet200022020Fleet & Management ServicesTorontoFLET228AAverage Age in Years - Medium Vehicles - Municipal Equipment3917.0559.07.0NoYesService Level2008 Fleet200022020Fleet & Management ServicesTorontoFLET229AAverage Age in Years - Heavy Vehicles - Municipal Equipment5111.6748.06.8NoYesService Level2008 Fleet200022020Fleet & Management ServicesTorontoFLET306Direct Cost per Light Vehicle KM (EMS)NoYesEfficiency2005 Fleet200022020Fleet & Management ServicesTorontoFLET309Direct Cost per Ambulance KM (EMS)NoYesEfficiency2005 Fleet200022020Fleet & Management ServicesTorontoFLET326Direct Cost per Vehicle KM (Municipal Equipment)22626457.026226381.00.86NoYesEfficiency2005 Fleet200022020Fleet & Management ServicesTorontoFLET327Direct Cost per Light Vehicle KM (Municipal Equipment)6138645.016159725.00.38YesYesEfficiency2005 Fleet200022020Fleet & Management ServicesTorontoFLET328Direct Cost per Medium Vehicle KM (Municipal Equipment)3511828.04196115.00.84YesYesEfficiency2005 Fleet200022020Fleet & Management ServicesTorontoFLET329Direct Cost per Heavy KM (Municipal Equipment)12975984.05870541.02.21YesYesEfficiency2005 Roads (CF)200022020Roads (CF)TorontoROAD001Population2988408.0NoYesStatistic2005 Fleet200022020Fleet & Management ServicesTorontoFLET347Canadian Association of Municipal Fleet Managers (CAMFM) Door Rate115.33YesYesEfficiency2007 Fleet200022020Fleet & Management ServicesTorontoFLET415Percent of Unplanned Maintenance Work Order Hours22235.058462.00.38YesYesService Level2012 Fleet200022020Fleet & Management ServicesTorontoFLET806Number of Light Vehicles (EMS)NoYesStatistic2005 Fleet200022020Fleet & Management ServicesTorontoFLET809Number of Ambulances (EMS)NoYesStatistic2005 Fleet200022020Fleet & Management ServicesTorontoFLET827Number of Light Vehicles - Municipal Equipment2081.0YesYesStatistic2005 Fleet200022020Fleet & Management ServicesTorontoFLET828Number of Medium Vehicles - Municipal Equipment559.0YesYesStatistic2005 Fleet200022020Fleet & Management ServicesTorontoFLET829Number of Heavy Vehicles - Municipal Equipment748.0YesYesStatistic2005 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG001Population2988408.0NoYesStatistic2020 purchasing200022020PurchasingTorontoFPUR011Override Municipal StaffNoYesStatistic2009 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG005Geographic Area (Square Kilometres)634.06NoYesStatistic2020 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG002Override PopulationNoYesStatistic2020 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG050Operating Costs10606939407.0NoYesStatistic2010 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG006Override Geographic Area (Square Kilometres)NoYesStatistic2020 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG202Operating Cost for Governance per Capita60438831.02988408.020.22NoYesService Level2020 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG204Operating Cost for Corporate Management per Capita237740889.02988408.079.55NoYesService Level2020 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG206Operating Cost for General Government per Capita298179720.02988408.099.78NoYesService Level2020 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG206TTotal Cost for General Government per Capita299496202.02988408.0100.22YesYesService Level2020 Hostels200022020Emergency SheltersTorontoHSTL115Average Length of Stay in Days per Admission to Emergency Shelters (Families)215206.01588.0135.5YesYesCommunity Impact2004 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG301Operating Cost for Governance and Corporate Management as a Percent of Municipal Operating Cost298179720.010606939407.00.0281NoYesEfficiency2002 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG301TTotal Cost for Governance and Corporate Management as a Percent of Total Municipal Operating Cost299496202.012038912136.00.0249YesYesEfficiency2012 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG302Operating Cost for Governance as a Percent of Municipal Operating Cost60438831.010606939407.00.0057NoYesEfficiency2020 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG303Operating Cost for Corporate Management as a Percent of Municipal Operating Cost237740889.010606939407.00.0224NoYesEfficiency2020 Human Resources200022020Human ResourcesTorontoHMRS020Municipal Expenses (Operating)10606939407.0NoYesStatistic2006 Human Resources200022020Human ResourcesTorontoHMRS021Override Municipal Expenses (Operating)6644156596.0NoYesStatistic2006 Human Resources200022020Human ResourcesTorontoHMRS104New Hire Success Rate378.0401.00.9426NoYesCommunity Impact2015 Human Resources200022020Human ResourcesTorontoHMRS215TTotal Cost for Human Resources Administration per T4 Supported66943808.041638.01608.0YesYesService Level2014 Human Resources200022020Human ResourcesTorontoHMRS406Permanent Voluntary Employee Turnover Rate1172.021253.00.0551YesYesCustomer Service2008 Human Resources200022020Human ResourcesTorontoHMRS800Number of Resignations212.0NoYesStatistic2017 Human Resources200022020Human ResourcesTorontoHMRS801Number of Retirements960.0NoYesStatistic2016 Hostels200022020Emergency SheltersTorontoHSTL001Population2988408.0NoYesStatistic2005 Gen. Government (MPM200022020General Government (MPMP)TorontoGENG051Override Operating CostsNoYesStatistic2010 Hostels200022020Emergency SheltersTorontoHSTL008Population Density4713.13NoYesStatistic2006 Hostels200022020Emergency SheltersTorontoHSTL105Average Length of Stay in Days per Admission to Emergency Shelters (Adults and Children)1331369.034344.038.8YesYesCommunity Impact2004 Hostels200022020Emergency SheltersTorontoHSTL110Average Length of Stay in Days per Admission to Emergency Shelters (Singles)1116163.032756.034.1YesYesCommunity Impact2004 Parks200022020ParksTorontoPRKS006Override Geographic Area (Sq. Km.)NoYesStatistic2009 Hostels200022020Emergency SheltersTorontoHSTL205Average Nightly Number of Emergency Shelter Beds Available per 100,000 Population6791.029.884227.2YesYesService Level2004 Hostels200022020Emergency SheltersTorontoHSTL216Percent of Contracted Emergency Shelter Beds Available5156.06791.00.759NoYesService Level2006 Hostels200022020Emergency SheltersTorontoHSTL220Direct Cost of Emergency Shelter Responses per 100,000 Population378163401.029.88412654376.96YesYesService Level2016 Hostels200022020Emergency SheltersTorontoHSTL410Average Nightly Bed Occupancy Rate of Emergency Shelters6519.06791.00.96YesYesCustomer Service2004 Information Tech200022020Information TechnologyTorontoINTN001Population2988408.0NoYesStatistic2005 Hostels200022020Emergency SheltersTorontoHSTL002Override PopulationNoYesStatistic2005 Information Tech200022020Information TechnologyTorontoINTN010Total Budgeted Municipal FTE57514.3NoYesStatistic2006 Information Tech200022020Information TechnologyTorontoINTN011Override - Total Supported Municipal FTE29648.1NoYesStatistic2006 Information Tech200022020Information TechnologyTorontoINTN105Number of Visitor Sessions to Municipal Website per Capita41417101.02988408.013.86YesYesCommunity Impact2004 Information Tech200022020Information TechnologyTorontoINTN205Number of Information Technology Devices per Total Supported Municipal FTE46252.029648.11.56YesYesService Level2004 Information Tech200022020Information TechnologyTorontoINTN212Laptops/Tablets as a percent of Total Supported Municipal FTE20248.029648.10.683NoYesService Level2005 Information Tech200022020Information TechnologyTorontoINTN214Desk Tops/Thin Client as a percent of Total Supported Municipal FTE15605.029648.10.526NoYesService Level2005 Information Tech200022020Information TechnologyTorontoINTN216Smartphone Devices as a percent of Total Supported Municipal FTE10399.029648.10.351NoYesService Level2005 Information Tech200022020Information TechnologyTorontoINTN243Operating Cost for Information Technology per Total Supported Municipal FTE147010627.029648.04959.0NoYesEfficiency2015 Information Tech200022020Information TechnologyTorontoINTN243TTotal Cost for Information Technology per Total Supported Municipal FTE164241458.029648.05540.0YesYesService Level2015 POA200022020POA (Court Services)TorontoPCRT310Defaulted Collection Rate8072.031050.00.26YesYesEfficiency2004 Information Tech200022020Information TechnologyTorontoINTN250Number of Information Technology FTE as a Percent of Total Supported Municipal FTE791.029648.10.027NoYesService Level2006 Information Tech200022020Information TechnologyTorontoINTN002Override PopulationNoYesStatistic2005 Information Tech200022020Information TechnologyTorontoINTN810Number of Open Data Sets403.0NoYesStatistic2013 Legal200022020LegalTorontoLEGL025Municipal Expenses (Operating and Capital)14016751090.0NoYesStatistic2006 Legal200022020LegalTorontoLEGL026Override Municipal Expenses (Operating and Capital)9540426859.0NoYesStatistic2006 Legal200022020LegalTorontoLEGL252In-House Legal Operating Cost per $1,000 Municipal Operating & Capital Expenditures44704827.09540427.04.69YesYesEfficiency2005 Legal200022020LegalTorontoLEGL315In-House Legal Operating Cost per In-House Lawyer Hour44704827.0268655.7166.4YesYesEfficiency2005 Legal200022020LegalTorontoLEGL330External Legal Cost per Total Municipal Legal Cost29449.044734276.00.0007YesYesEfficiency2014 Legal200022020LegalTorontoLEGL833Number of In-house Lawyer Hours268655.7NoYesStatistic2013 Licensing200022020LicensingTorontoLICN001Population2988408.0NoYesStatistic2005 Information Tech200022020Information TechnologyTorontoINTN800Number of Online Transactional ServicesNoYesStatistic2007 Licensing200022020LicensingTorontoLICN210Number of Taxi Driver Licenses Issued per 100,000 Population8255.029.884276.2YesYesService Level2004 Licensing200022020LicensingTorontoLICN212Number of Taxi Plate-Holder Licenses Issued per 100,000 Population3655.029.884122.3YesYesService Level2005 Licensing200022020LicensingTorontoLICN215Number of Business Licenses Issued per 100,000 Population24443.029.884817.9YesYesService Level2004 Licensing200022020LicensingTorontoLICN220Number of Taxi Driver Licenses Issued per Number of (Taxi Plate-Holder) Vehicles Licensed Including TNCs8255.03655.02.26NoYesService Level2004 Licensing200022020LicensingTorontoLICN002Override PopulationNoYesStatistic2005 Licensing200022020LicensingTorontoLICN250Operating Cost for Taxi (Driver and Plate-holder) Licensing per 100,000 Population2224383.029.88474434.0NoYesService Level2016 Roads (CF)200022020Roads (CF)TorontoROAD008Population Density4713.13NoYesStatistic2006 Licensing200022020LicensingTorontoLICN250TTotal Cost for Taxi (Driver and Plate-holder) Licensing per 100,000 Population2236050.029.88474824.0YesYesService Level2016 Licensing200022020LicensingTorontoLICN255Operating Cost for Business Licensing per 100,000 Population11463819.029.884383611.0NoYesService Level2016 Licensing200022020LicensingTorontoLICN255TTotal Cost for Business Licensing per 100,000 Population11523994.029.884385624.0YesYesService Level2016 Licensing200022020LicensingTorontoLICN335Operating Cost for Taxi (Driver and Plate-holder) Licensing per Taxi License Issued2224383.011910.0187.0NoYesEfficiency2016 Licensing200022020LicensingTorontoLICN335TTotal Cost for Taxi (Driver and Plate-holder) Licensing per Taxi License Issued2236050.011910.0188.0YesYesEfficiency2016 Licensing200022020LicensingTorontoLICN340Operating Cost for Business Licensing per Business License Issued11463819.024443.0469.0NoYesEfficiency2016 Licensing200022020LicensingTorontoLICN340TTotal Cost for Business Licensing per Business License Issued11523994.024443.0471.0YesYesEfficiency2016 Licensing200022020LicensingTorontoLICN410Number of Licensed Accessible Taxis per 100,000 Population617.029.88420.6NoYesCustomer Service2004 Licensing200022020LicensingTorontoLICN840Number of Categories (types) of Business Licenses100.0YesYesStatistic2004 LTC (CF)200022020Long Term CareTorontoLTCR001Population2988408.0NoYesStatistic2005 Licensing200022020LicensingTorontoLICN246Taxi Inspections per Taxi Plate-Holders (Vehicles)3655.0NoYesService Level2009 LTC (CF)200022020Long Term CareTorontoLTCR105Number of Long-Term Care Beds per Population 75 Years of Age and Over15155.0219254.00.069YesYesCommunity Impact2002 LTC (CF)200022020Long Term CareTorontoLTCR115Municipal Operated Long-Term Care (LTC) Beds to Total LTC Beds in the Municipality2641.015155.00.174NoYesCommunity Impact2002 LTC (CF)200022020Long Term CareTorontoLTCR206Number of Municipal Long-Term Care Beds per Population 75 Years of Age and Over2641.0219254.00.012NoYesService Level2013 LTC (CF)200022020Long Term CareTorontoLTCR219Municipal Long-Term Care Facility Bed Days per Population 75 Years of Age and Over936228.0219254.04.27YesYesService Level2013 POA200022020POA (Court Services)TorontoPCRT810Number of Charges Filed396687.0YesYesStatistic2008 LTC (CF)200022020Long Term CareTorontoLTCR220Case Mix Index for Long Stay Beds (Annual CMA Based on Acuity for December 31 for Reporting Year, Non-adjusted)279869.02641.0105.97NoYesService Level2002 LTC (CF)200022020Long Term CareTorontoLTCR305Long-Term Care (LTC) Facility Direct Cost (CMI Adjusted) per LTC Home Bed Day Based on MOHLTC Annual Return267941713.0936228.0286.19YesYesEfficiency2003 LTC (CF)200022020Long Term CareTorontoLTCR405Long-Term Care Resident/Family Satisfaction0.93YesYesCustomer Service2002 LTC (CF)200022020Long Term CareTorontoLTCR810Number of Municipal Long-Term Care Bed Days Available for Service936228.0NoYesStatistic2002 Municipal Data200022020Municipal DataTorontoMUN001Population2988408.0NoYesStatistic2005 Municipal Data200022020Municipal DataTorontoMUN002Households1217573.0NoYesStatistic2005 Municipal Data200022020Municipal DataTorontoMUN005Geographic Area (Sq. Km)63406.0100.0634.06NoYesStatistic2006 Municipal Data200022020Municipal DataTorontoMUN008Population Density4713.13NoYesStatistic2006 Municipal Data200022020Municipal DataTorontoMUN010Total Budgeted Municipal FTE57514.3NoYesStatistic2006 Municipal Data200022020Municipal DataTorontoMUN020Municipal Expenses (Operating)10606939407.0NoYesStatistic2006 Municipal Data200022020Municipal DataTorontoMUN025Municipal Expenses (Operating and Capital)14016751090.0NoYesStatistic2006 Municipal Data200022020Municipal DataTorontoMUN030Municipal Purchases (Operating and Capital)5943624979.0NoYesStatistic2006 Municipal Data200022020Municipal DataTorontoMUN050Municipal Operating Costs10606939407.0NoYesStatistic2010 Municipal Data200022020Municipal DataTorontoMUN065Total Property Assessment (used in Fire Service area only)810520000000.0NoYesStatistic2016 POA200022020POA (Court Services)TorontoPCRT001Population2988408.0NoYesStatistic2005 LTC (CF)200022020Long Term CareTorontoLTCR002Override PopulationNoYesStatistic2005 POA200022020POA (Court Services)TorontoPCRT222Number of Charges Filed per Court Administration Clerk396687.0103.03851.33YesYesService Level2007 POA200022020POA (Court Services)TorontoPCRT305TTotal Cost of POA Services per Charges Filed31511198.0396687.079.44YesYesEfficiency2009 POA200022020POA (Court Services)TorontoPCRT810BNumber of Part II Charges Filed0.0YesYesStatistic2008 POA200022020POA (Court Services)TorontoPCRT810CNumber of Part III Charges Filed14975.0YesYesStatistic2008 POA200022020POA (Court Services)TorontoPCRT810DNumber of Contraventions Filed143.0YesYesStatistic2008 POA200022020POA (Court Services)TorontoPCRT816Number of Provincial Offences (Excluding Parking)396687.0NoYesStatistic2012 Police200022020PoliceTorontoPLCE001Population2988408.0NoYesStatistic2005 POA200022020POA (Court Services)TorontoPCRT002Override PopulationNoYesStatistic2005 Police200022020PoliceTorontoPLCE008Population Density4713.13NoYesStatistic2006 Police200022020PoliceTorontoPLCE105Reported Number of Violent-Criminal Code Incidents per 100,000 Population29576.029.884989.7YesYesCommunity Impact2002 Police200022020PoliceTorontoPLCE110Reported Number of Crimes Against Property-Criminal Code Incidents per 100,000 Population72108.029.8842412.9NoYesCommunity Impact2002 Police200022020PoliceTorontoPLCE115Reported Number of Other Criminal (Non-Traffic) Code Violation Incidents per 100,000 Population9329.029.884312.2NoYesCommunity Impact2002 Police200022020PoliceTorontoPLCE120Reported Number of Total (Non-Traffic) Criminal Code Incidents per 100,000 Population111013.029.8843714.8YesYesCommunity Impact2002 Police200022020PoliceTorontoPLCE130Number of Youths 'Cleared by Charge' and 'Cleared Otherwise' per 100,000 Youth Population1213.01.602757.2NoYesCommunity Impact2002 Police200022020PoliceTorontoPLCE135Annual Percent Change in Rate of Violent Crime-113.881103.57-0.103NoYesCommunity Impact2004 Police200022020PoliceTorontoPLCE137Five Year Average in Rate of Violent Crime5329.915.01066.0NoYesCommunity Impact2016 Police200022020PoliceTorontoPLCE140Annual Percent Change in Rate of Crime Against Property-528.032940.95-0.1795NoYesCommunity Impact2004 Police200022020PoliceTorontoPLCE142Five Year Average in Property Crime12992.385.02598.5NoYesCommunity Impact2016 Police200022020PoliceTorontoPLCE145Annual Percent of Change in Rate of Other (Non-Traffic) Criminal Code Violation Incidents-81.19393.36-0.206NoYesCommunity Impact2004 Police200022020PoliceTorontoPLCE147Five Year Average in Rate of Other (Non-Traffic) Criminal Code Violations1789.155.0357.8NoYesCommunity Impact2016 Police200022020PoliceTorontoPLCE150Annual Percent Change in Rate of Total (Non-Traffic) Criminal Code Incidents-723.084437.87-0.163NoYesCommunity Impact2004 Police200022020PoliceTorontoPLCE152Five Year Average in Rate of Total (Non-Traffic) Criminal Code Violations20111.435.04022.3NoYesCommunity Impact2016 Police200022020PoliceTorontoPLCE160Annual Percent Change in Rate of Youths 'Cleared by Charge' and 'Cleared Otherwise' per 100,000 Youth Population-1288.02550.41-0.505NoYesCommunity Impact2005 Police200022020PoliceTorontoPLCE170Violent Crime Severity Index90.41YesYesCommunity Impact2009 Police200022020PoliceTorontoPLCE171Annual Percent Change in Violent Crime Severity Index-16.01106.42-0.15NoYesCommunity Impact2009 Police200022020PoliceTorontoPLCE175Non-Violent Crime Severity Index45.99NoYesCommunity Impact2009 Police200022020PoliceTorontoPLCE176Annual Percent Change in Non-Violent Crime Severity Index-8.3154.3-0.153NoYesCommunity Impact2009 Police200022020PoliceTorontoPLCE180Total Crime Severity Index57.84YesYesCommunity Impact2009 Police200022020PoliceTorontoPLCE181Annual Percent Change in Total Crime Severity Index-10.3668.2-0.152NoYesCommunity Impact2009 Police200022020PoliceTorontoPLCE205Number of Police Officers per 100,000 Population5440.029.884182.0NoYesService Level2004 Police200022020PoliceTorontoPLCE210Number of Civilian and Other Staff per 100,000 Population2441.029.88481.7NoYesService Level2004 Police200022020PoliceTorontoPLCE215Number of Police Staff (Officers and Civilians) per 100,000 Population7881.029.884263.7YesYesService Level2004 Police200022020PoliceTorontoPLCE220Number of Police Officers (excluding external contracts) per 100,000 Population5440.029.884182.0NoYesService Level2004 Police200022020PoliceTorontoPLCE227Operating Cost for Police Services per Capita1181365157.02988408.0395.32NoYesService Level2005 Police200022020PoliceTorontoPLCE227TTotal Cost for Police Services per Capita1222637528.02988408.0409.13YesYesService Level2009 Police200022020PoliceTorontoPLCE228Operating Cost Excluding Employee Benefits Obligations per Capita1228869351.02988408.0411.0NoYesService Level2017 Police200022020PoliceTorontoPLCE235Policing Net Operating Cost per Capita1181365157.02988408.0395.32NoYesService Level2005 Police200022020PoliceTorontoPLCE305Number of Reported Criminal Code Incidents (Non-Traffic) per Police Officer111013.05440.020.4YesYesEfficiency2004 Police200022020PoliceTorontoPLCE320Operating Cost for Police Services per Police Staff Member (Officers and Civilians)1181365157.07881.0149900.41NoYesEfficiency2006 Police200022020PoliceTorontoPLCE320TTotal Cost for Police Services per Police Staff Member (Officers and Civilians)1222637528.07881.0155137.36NoYesEfficiency2009 Police200022020PoliceTorontoPLCE405Clearance Rate - Violent Crime15343.029576.00.519NoYesCustomer Service2004 Police200022020PoliceTorontoPLCE410Clearance Rate - Crimes against Property10465.072108.00.145NoYesCustomer Service2004 Police200022020PoliceTorontoPLCE415Clearance Rate - Other (Non-Traffic) Criminal Code Violations Incidents7144.09329.00.766NoYesCustomer Service2004 Police200022020PoliceTorontoPLCE420Clearance Rate - Total (Non-Traffic) Criminal Code Incidents32952.0111013.00.297NoYesCustomer Service2004 Police200022020PoliceTorontoPLCE425Weighted Total Clearance Rate0.342YesYesCustomer Service2010 Police200022020PoliceTorontoPLCE430Weighted Violent Clearance Rate0.518YesYesCustomer Service2010 Police200022020PoliceTorontoPLCE435Weighted Non-Violent Clearance Rate0.217NoYesCustomer Service2010 Public Library200022020LibrariesTorontoPLIB001Population2988408.0NoYesStatistic2005 Police200022020PoliceTorontoPLCE002Override PopulationNoYesStatistic2005 Public Library200022020LibrariesTorontoPLIB008Population Density4713.13NoYesStatistic2006 Public Library200022020LibrariesTorontoPLIB102Electronic Library Uses as a Percent of Total Library Uses47211193.066132702.00.714NoYesCommunity Impact2004 Public Library200022020LibrariesTorontoPLIB103Non-Electronic Uses as a Percent of Total Library Uses18921509.066132702.00.286NoYesCommunity Impact2004 Public Library200022020LibrariesTorontoPLIB105Annual Library Uses Per Capita66132702.02988408.022.1YesYesCommunity Impact2004 Public Library200022020LibrariesTorontoPLIB106Electronic Library Uses per Capita47211193.02988408.015.8YesYesCommunity Impact2008 Public Library200022020LibrariesTorontoPLIB107Non-Electronic Library Uses per Capita18921509.02988408.06.3YesYesCommunity Impact2008 Public Library200022020LibrariesTorontoPLIB110Annual Non-Electronic Circulation per Capita10460487.02988408.03.5NoYesCommunity Impact2004 Public Library200022020LibrariesTorontoPLIB115Annual Program Attendance per Capita235843.02988408.00.08NoYesCommunity Impact2004 Public Library200022020LibrariesTorontoPLIB120Annual In-library Materials Use per Capita2238334.02988408.00.75NoYesCommunity Impact2004 Public Library200022020LibrariesTorontoPLIB125Annual Computer Workstations Uses per Capita1010610.02988408.00.34NoYesCommunity Impact2004 Public Library200022020LibrariesTorontoPLIB127Annual Wireless Connections per Capita1699633.02988408.00.57NoYesCommunity Impact2006 Public Library200022020LibrariesTorontoPLIB130Electronic Database Uses per Capita1752672.02988408.00.59NoYesCommunity Impact2004 Public Library200022020LibrariesTorontoPLIB131Annual Electronic Circulation per Capita10540429.02988408.03.53NoYesCommunity Impact2009 Public Library200022020LibrariesTorontoPLIB136Annual Standard Reference Transactions per Total Reference Requests355335.0717103.00.5NoYesCommunity Impact2016 Public Library200022020LibrariesTorontoPLIB137Annual Electronic Reference Transactions per Total Reference Requests12836.0717103.00.02NoYesCommunity Impact2016 Public Library200022020LibrariesTorontoPLIB138Number of Reader Advisory Transactions per Total Reference Requests73759.0717103.00.1NoYesCommunity Impact2016 Public Library200022020LibrariesTorontoPLIB139Number of Communication Technology, Social Media and Related Requests per Total Reference Requests275173.0717103.00.38NoYesCommunity Impact2016 Public Library200022020LibrariesTorontoPLIB145Annual Library Visits per Capita5557751.02988408.01.86NoYesCommunity Impact2004 Public Library200022020LibrariesTorontoPLIB150Annual Electronic Visits per Capita31919840.02988408.010.68NoYesCommunity Impact2004 Public Library200022020LibrariesTorontoPLIB157Registered Cardholders (3 year period) as a Percent of Population1047034.02988408.00.35NoYesCommunity Impact2005 Public Library200022020LibrariesTorontoPLIB201Annual Number of Library Service Hours per Capita148677.02988408.00.05NoYesService Level2005 Public Library200022020LibrariesTorontoPLIB203Average Weekly Service Hours per Library Branch2973.599.030.0NoYesService Level2005 Public Library200022020LibrariesTorontoPLIB205Number of Library Holdings Per Capita10503502.02988408.03.51YesYesService Level2004 Public Library200022020LibrariesTorontoPLIB207Number of Square Feet of Library Spaces per Capita1883890.02988408.00.63NoYesService Level2007 Public Library200022020LibrariesTorontoPLIB208Capacity (Occupants) of Community Meeting Rooms per 100,000 Population7318.029.884244.9NoYesService Level2010 Public Library200022020LibrariesTorontoPLIB212Annual Dollar Amount Spent on General Library Materials per Capita9703478.02988408.03.25NoYesService Level2005 Public Library200022020LibrariesTorontoPLIB214Annual Dollar Amount Spent on Electronic Library Materials per Capita11195347.02988408.03.75NoYesService Level2005 Public Library200022020LibrariesTorontoPLIB215Number of Public Access Workstations per 100,000 Population2120.029.88470.94NoYesService Level2004 Public Library200022020LibrariesTorontoPLIB221Library Operating Cost per Capita186794382.02988408.062.51NoYesService Level2004 Public Library200022020LibrariesTorontoPLIB305Library Operating Cost per Use186794382.066132702.02.82NoYesEfficiency2004 Public Library200022020LibrariesTorontoPLIB305TTotal Cost for Libraries per Use222482723.066132702.03.36YesYesEfficiency2009 Public Library200022020LibrariesTorontoPLIB405Average Number of Times in Year Circulating Items are Borrowed (Turnover)21000916.06838204.03.07YesYesCustomer Service2005 Planning200022020PlanningTorontoPLNG001Population2988408.0NoYesStatistic2005 Planning200022020PlanningTorontoPLNG005Geographic Area634.06NoYesStatistic2007 Planning200022020PlanningTorontoPLNG106Percent of New Residential Units Located within Settlement Area or Equivalent17276.017276.01.0NoYesCommunity Impact2007 Public Library200022020LibrariesTorontoPLIB002Override PopulationNoYesStatistic2005 Planning200022020PlanningTorontoPLNG116Percent Change in Size of Settlement Area Relative to Base Year of 20040.0634.00.0NoYesCommunity Impact2004 Planning200022020PlanningTorontoPLNG205Number of Development Applications Received per 100,000 Population3781.029.884126.523NoYesService Level2004 Planning200022020PlanningTorontoPLNG247Number of Other Applications Received per 100,000 Population42.029.8841.41NoYesService Level2005 Planning200022020PlanningTorontoPLNG250Operating Cost for Planning per Capita69316318.02988408.023.2NoYesService Level2004 Planning200022020PlanningTorontoPLNG250TTotal Cost for Planning per Capita74296789.02988408.024.86YesYesService Level2009 Planning200022020PlanningTorontoPLNG110Preservation of Agricultural Land During the Reporting YearNoYesCommunity Impact2005 Planning200022020PlanningTorontoPLNG450Percent of Development Applications Meeting Timeline CommitmentsYesYesCustomer Service2004 Planning200022020PlanningTorontoPLNG803Number of Hectares of Land Originally Designated for Agricultural Purposes which was Re-designated for Other Uses During the Reporting YearNoYesStatistic2004 Planning200022020PlanningTorontoPLNG815Hectares of Land in the Settlement Area63406.0NoYesStatistic2004 Parking200022020ParkingTorontoPRKG001Population2988408.0NoYesStatistic2005 Planning200022020PlanningTorontoPLNG804Number of Hectares of Land Originally Designated for Agricultural Purposes Which was Re-designated for Other Uses Since January 1, 2000NoYesStatistic2004 Parking200022020ParkingTorontoPRKG105Average Hourly Rate for On-Street Parking2.72NoYesCommunity Impact2004 Parking200022020ParkingTorontoPRKG205Number of Paid Parking Spaces Managed per 100,000 Population41564.029.8841390.8YesYesService Level2004 Parking200022020ParkingTorontoPRKG210Number of On-Street Paid Parking Spaces Managed per 100,000 Population18473.029.884618.2NoYesService Level2004 Parking200022020ParkingTorontoPRKG216Number of Off-Street Surface Paid Parking Spaces Managed per 100,000 Population13287.029.884444.6NoYesService Level2012 Parking200022020ParkingTorontoPRKG217Number of Off-Street Structure Paid Parking Spaces Managed per 100,000 Population9804.029.884328.1NoYesService Level2012 Parking200022020ParkingTorontoPRKG220Gross Number of All Parking Tickets Issued per 100,000 Population1404734.029.88447006.2NoYesService Level2004 Parking200022020ParkingTorontoPRKG221Gross Number of Tickets Issued per Parking Enforcement FTE1214650.0359.03383.0NoYesService Level2012 Parking200022020ParkingTorontoPRKG305Gross Parking Revenue Collected per Paid Parking Space Managed84202470.041564.02025.85YesYesEfficiency2004 Parking200022020ParkingTorontoPRKG310Gross Parking Revenue Collected per On-Street Paid Parking Space Managed34262043.018473.01854.71NoYesEfficiency2004 Parking200022020ParkingTorontoPRKG316Gross Parking Revenue Collected per Off-Street Surface Paid Parking Space Managed20198503.013287.01520.17NoYesEfficiency2012 Parking200022020ParkingTorontoPRKG317Gross Parking Revenue Collected per Off-Street Structure Space29741924.09804.03033.65NoYesEfficiency2012 Parking200022020ParkingTorontoPRKG320Operating Cost per Paid Parking Space Managed63005432.041564.01516.0NoYesEfficiency2004 Parking200022020ParkingTorontoPRKG320TTotal Cost per Paid Parking Space Managed76989919.041564.01852.32YesYesEfficiency2009 Parking200022020ParkingTorontoPRKG325Operating Cost per On-Street Paid Parking Space Managed9275375.018473.0502.0NoYesEfficiency2004 Parking200022020ParkingTorontoPRKG331Operating Cost per Off-Street Surface Paid Parking Space Managed24208198.013287.01822.0NoYesEfficiency2012 Parking200022020ParkingTorontoPRKG332Operating Cost per Off-Street Structure Paid Parking Space Managed29521859.09804.03011.0NoYesEfficiency2012 Parking200022020ParkingTorontoPRKG340Revenue to Cost Ratio (RC Ratio): On-Street and Off-Street Parking Spaces84202470.063005432.01.34YesYesEfficiency2010 Parking200022020ParkingTorontoPRKG355Gross Enforcement Cost per Ticket49515244.01404734.035.25NoYesEfficiency2006 Parking200022020ParkingTorontoPRKG360Gross Fine Revenue Per Ticket77485127.01404734.055.16NoYesEfficiency2006 Parking200022020ParkingTorontoPRKG801Number of Parking Enforcement FTE359.0NoYesStatistic2004 Parks200022020ParksTorontoPRKS001Population2988408.0NoYesStatistic2005 Parking200022020ParkingTorontoPRKG002Override PopulationNoYesStatistic2005 Parks200022020ParksTorontoPRKS005Geographic Area (Sq.Km)634.06NoYesStatistic2006 Parks200022020ParksTorontoPRKS002Override PopulationNoYesStatistic2005 Parks200022020ParksTorontoPRKS110Maintained Parkland in Designated Urban Area as a Percent of Urban Area4411.061182.00.072NoYesCommunity Impact2006 Parks200022020ParksTorontoPRKS112Natural Parkland in Designated Urban Area as Percent of Urban Area3693.061182.00.06NoYesCommunity Impact2006 Parks200022020ParksTorontoPRKS115All Parkland in Designated Urban Area as Percent of Urban Area8104.061182.00.132NoYesCommunity Impact2006 Parks200022020ParksTorontoPRKS120Maintained Parkland in Municipality as a Percent of Total Area of Municipality4411.063406.00.07NoYesCommunity Impact2006 Parks200022020ParksTorontoPRKS122Natural Parkland in Municipality as Percent of Total Area of Municipality3693.063406.00.058NoYesCommunity Impact2006 Parks200022020ParksTorontoPRKS125All Parkland in Municipality as a Percent of Total Area of Municipality8104.063406.00.128YesYesCommunity Impact2006 Parks200022020ParksTorontoPRKS205Hectares of Maintained Parkland in Municipality per 100,000 Population4411.029.884147.6YesYesService Level2004 Parks200022020ParksTorontoPRKS210Hectares of Natural Parkland in Municipality per 100,000 Population3693.029.884123.578YesYesService Level2004 Parks200022020ParksTorontoPRKS215Hectares of Maintained and Natural Parkland per 100,000 Population8104.029.884271.18YesYesService Level2004 Parks200022020ParksTorontoPRKS225Km. of Maintained Recreational Trails per 1,000 Population270.02988.410.09NoYesService Level2005 Parks200022020ParksTorontoPRKS230Operating Cost of Parks per Capita158018705.02988408.052.88YesYesService Level2005 Parks200022020ParksTorontoPRKS250Number of Premier Sports Fields (operated by the City) per 100,000 Population80.029.882.68NoYesService Level2006 Parks200022020ParksTorontoPRKS254Number of Premier Diamonds (operated by the City) per 100,000 Population61.029.882.04NoYesService Level2006 Parks200022020ParksTorontoPRKS260Number of Playground Sites per 100,000 Population868.029.8829.05NoYesService Level2006 Parks200022020ParksTorontoPRKS270Number of Spray Pads per 100,000 Population142.029.884.75NoYesService Level2006 Parks200022020ParksTorontoPRKS315Operating Cost per Hectare of Maintained and Natural Parkland158018705.08104.019498.85YesYesEfficiency2004 Roads (CF)200022020Roads (CF)TorontoROAD114Vehicle Km Traveled per Lane Km26734041263.014350.01862999.39YesYesCommunity Impact2020 Roads (CF)200022020Roads (CF)TorontoROAD115On-Road Traffic Collision Rate (Collisions per Million Vehicle Km)22674.026734.00.85YesYesCommunity Impact2002 Roads (CF)200022020Roads (CF)TorontoROAD116Number of On-Road Traffic Collisions with Injury per 100,000 Population5754.029.884192.54NoYesCommunity Impact2020 Roads (CF)200022020Roads (CF)TorontoROAD117Number of On-Road Traffic Collisions with Fatalities per 100,000 Population40.029.8841.34NoYesCommunity Impact2020 Roads (CF)200022020Roads (CF)TorontoROAD118Number of On-Road Traffic Collisions with Property Damage per 100,000 Population16880.029.884564.85NoYesCommunity Impact2020 Roads (CF)200022020Roads (CF)TorontoROAD119Number of All On-Road Traffic Collisions per 100,000 Population22674.029.884758.73YesYesCommunity Impact2020 Roads (CF)200022020Roads (CF)TorontoROAD206Number of Lane Km per 1,000 Population14350.02988.414.8NoYesService Level2005 Roads (CF)200022020Roads (CF)TorontoROAD304Operating Cost for Bridges, Culverts and Viaducts per Square Metre of Surface Area37589228.0863364.043.54NoYesEfficiency2009 Roads (CF)200022020Roads (CF)TorontoROAD305Operating Cost for Paved, Unpaved and Winter Control Roads per Lane Km55238466.014743.03747.0NoYesEfficiency2002 Roads (CF)200022020Roads (CF)TorontoROAD305TTotal Cost for Paved, Unpaved and Winter Control Roads per Lane Km141193201.014743.09577.0NoYesEfficiency2009 Roads (CF)200022020Roads (CF)TorontoROAD002Override PopulationNoYesStatistic2005 Roads (CF)200022020Roads (CF)TorontoROAD307Operating Cost for Paved Roads per Paved Lane Km (Hard Top)35238818.014743.02390.21NoYesEfficiency2002 Roads (CF)200022020Roads (CF)TorontoROAD307TTotal Cost for Paved Roads per Paved Lane Km (Hard Top)121193552.014743.08220.0YesYesEfficiency2014 Roads (CF)200022020Roads (CF)TorontoROAD308Operating Cost for Roads - All Functions per Lane Km442118402.014743.029988.0NoYesEfficiency2004 Roads (CF)200022020Roads (CF)TorontoROAD308TTotal Cost for Roads - All Functions per Lane Km555833484.014743.037702.0YesYesEfficiency2009 Transit200022020TransitTorontoTRNT003Service Area Population (as per CUTA)3116461.0NoYesStatistic2014 Roads (CF)200022020Roads (CF)TorontoROAD309Operating Cost for Winter Maintenance of Roadways per Lane Km Maintained19999649.014743.331356.52NoYesEfficiency2002 Roads (CF)200022020Roads (CF)TorontoROAD309TTotal Cost for Winter Maintenance of Roadways per Lane Km Maintained19999649.014743.01357.0YesYesEfficiency2014 Roads (CF)200022020Roads (CF)TorontoROAD306Operating Cost for Unpaved Roads per Unpaved Lane KmNoYesEfficiency2002 Roads (CF)200022020Roads (CF)TorontoROAD415Percent of Bridges, Culverts and Viaducts Where the Condition is Rated as Good to Very Good700.0879.00.796YesYesCustomer Service2009 Roads (CF)200022020Roads (CF)TorontoROAD800Number of Paved Lane KM14350.0NoYesStatistic2017 Roads (CF)200022020Roads (CF)TorontoROAD405Percent of Paved Lane Km Where the Condition is Rated as Good to Very Good14743.0YesYesCustomer Service2002 Roads (CF)200022020Roads (CF)TorontoROAD802Number of Paved Laneway Km Included in Road Cost Measures393.0NoYesStatistic2020 Roads (CF)200022020Roads (CF)TorontoROAD812Number of Lane Km - Class 1 Roads311.1NoYesStatistic2005 Roads (CF)200022020Roads (CF)TorontoROAD814Number of Lane Km - Class 2 Roads3254.3NoYesStatistic2005 Roads (CF)200022020Roads (CF)TorontoROAD816Number of Lane Km - Class 3 Roads1376.6NoYesStatistic2005 Roads (CF)200022020Roads (CF)TorontoROAD818Number of Lane Km - Class 4 Roads1923.8NoYesStatistic2005 Roads (CF)200022020Roads (CF)TorontoROAD822Number of Lane Km - Class 5 Roads7484.5NoYesStatistic2005 Roads (CF)200022020Roads (CF)TorontoROAD824Number of Lane Km - Class 6 Roads392.7NoYesStatistic2005 Roads (CF)200022020Roads (CF)TorontoROAD828Square Metres of Bridges, Culverts and Viaducts863364.0NoYesStatistic2005 Roads (CF)200022020Roads (CF)TorontoROAD840Number of Vehicle Km Traveled (Municipal Road System)26734041263.0NoYesStatistic2002 Social Housing200022020Social HousingTorontoSCHG003Households1217573.0NoYesStatistic2005 Roads (CF)200022020Roads (CF)TorontoROAD801Number of Unpaved Lane KmNoYesStatistic2017 Social Housing200022020Social HousingTorontoSCHG110Percent of Social Housing Waiting List Placed Annually2228.081664.00.027YesYesCommunity Impact2005 Social Housing200022020Social HousingTorontoSCHG210Number of Social Housing Units per 1,000 Households87379.01217.57371.76YesYesService Level2004 Social Housing200022020Social HousingTorontoSCHG315Social Housing Operating Cost (Administration and Subsidy) per Housing Unit451433697.087379.05166.39YesYesEfficiency2004 Sports and Rec200022020Sports and RecreationTorontoSREC001Population2988408.0NoYesStatistic2005 Sports and Rec200022020Sports and RecreationTorontoSREC008Population Density4713.13NoYesStatistic2006 Sports and Rec200022020Sports and RecreationTorontoSREC110Number of Participant Visits for Directly Provided Registered Programs Per Capita1371012.02988408.00.46YesYesCommunity Impact2004 Sports and Rec200022020Sports and RecreationTorontoSREC113Number of Public Swim Visits per Capita (Directly Provided)1206034.02988408.00.4NoYesCommunity Impact2005 Sports and Rec200022020Sports and RecreationTorontoSREC140Annual Number of Unique Users for Directly Provided Registered Programs as a Percent of Population74609.02988408.00.025YesYesCommunity Impact2004 Sports and Rec200022020Sports and RecreationTorontoSREC202Operating Cost for Recreation Programs per Capita156597015.02988408.052.4NoYesService Level2004 Sports and Rec200022020Sports and RecreationTorontoSREC203Operating Costs for Recreation Facilities per Capita75864154.02988408.025.39NoYesService Level2004 Sports and Rec200022020Sports and RecreationTorontoSREC209Operating Cost for Recreation Programs and Recreation Facilities per Capita232461169.02988408.077.79NoYesService Level2007 Sports and Rec200022020Sports and RecreationTorontoSREC210Overall Participant Capacity for Directly Provided Registered Programs per Capita1630089.02988408.00.55YesYesService Level2004 Sports and Rec200022020Sports and RecreationTorontoSREC232Number of Operational Indoor Pool Locations per 100,000 Population60.029.8842.01NoYesService Level2004 Sports and Rec200022020Sports and RecreationTorontoSREC233Number of Operational Outdoor Pool Locations per 100,000 Population59.029.8841.97NoYesService Level2004 Sports and Rec200022020Sports and RecreationTorontoSREC234Number of Operational Wading Pool Locations (with Municipal Influence) per 100,000 Population93.029.8843.11NoYesService Level2004 Transit200022020TransitTorontoTRNT007Geographic Service Area (as per CUTA)659.9NoYesStatistic2014 Sports and Rec200022020Sports and RecreationTorontoSREC235Number of Operational Indoor Ice Pads (with Municipal Influence) per 100,000 Population65.029.8842.18NoYesService Level2004 Sports and Rec200022020Sports and RecreationTorontoSREC236Number of Operational Outdoor Refrigerated Ice Rinks (with Municipal Influence) per 100,000 Population69.029.8842.31NoYesService Level2004 Sports and Rec200022020Sports and RecreationTorontoSREC236BNumber of Operational Outdoor Manmade Ice Rinks (with Municipal Influence) per 100,000 Population52.029.8841.7NoYesService Level2010 Sports and Rec200022020Sports and RecreationTorontoSREC310TTotal Cost for Recreation Programs and Recreation Facilities per Participant Visit Based on Usage233593177.014484863.016.13YesYesEfficiency2009 Sports and Rec200022020Sports and RecreationTorontoSREC312Recreation User Fees as a Percent of Operating Costs29884747.0232461169.00.129NoYesEfficiency2006 Sports and Rec200022020Sports and RecreationTorontoSREC410Utilization Rate for Directly Provided Registered Programs1371012.01630089.00.841YesYesCustomer Service2004 Sports and Rec200022020Sports and RecreationTorontoSREC801Number of Operational Tennis Courts (with Municipal Influence)597.0597.0NoYesStatistic2004 Social Housing200022020Social HousingTorontoSCHG004Override HouseholdsNoYesStatistic2005 Sports and Rec200022020Sports and RecreationTorontoSREC808Number of Hours of Public Swimming Provided103077.0NoYesStatistic2016 Social Services-IM200022020Social AssistanceTorontoSSIM001Population2988408.0NoYesStatistic2005 Sports and Rec200022020Sports and RecreationTorontoSREC803Number of Operational Pickle Ball Courts (with Municipal Influence)NoYesStatistic2020 Social Services-IM200022020Social AssistanceTorontoSSIM003Households1217573.0NoYesStatistic2005 Social Services-IM200022020Social AssistanceTorontoSSIM002Override PopulationNoYesStatistic2005 Social Services-IM200022020Social AssistanceTorontoSSIM008Population Density4713.13NoYesStatistic2006 Social Services-IM200022020Social AssistanceTorontoSSIM206Monthly Social Assistance Case Load per 100,000 Households70281.012.175735772.2YesYesService Level2005 Transit200022020TransitTorontoTRNT010Service Area Population Density (as per CUTA)4722.63NoYesStatistic2014 Social Services-IM200022020Social AssistanceTorontoSSIM207Monthly Social Assistance Case Load per 100,000 Population70281.029.884082351.8NoYesService Level2010 Social Services-IM200022020Social AssistanceTorontoSSIM210Number of Social Assistance Beneficiaries per 100,000 Population125426.029.884084197.1NoYesService Level2004 Social Services-IM200022020Social AssistanceTorontoSSIM211Number of Social Assistance Beneficiaries per 100,000 Households125426.012.1757310301.3NoYesService Level2010 Social Services-IM200022020Social AssistanceTorontoSSIM405Social Assistance Response Time to Client Eligibility (Days)14.012.01.2YesYesCustomer Service2004 Solid Waste200022020Waste ManagementTorontoSWST003Households1217573.0NoYesStatistic2005 Solid Waste200022020Waste ManagementTorontoSWST105Percent of Residential Solid Waste Diverted – Single and Multi-Residential415130.0787746.00.527YesYesCommunity Impact2002 Solid Waste200022020Waste ManagementTorontoSWST110Percent of Residential Solid Waste Diverted – Single Family354102.0558066.00.6345NoYesCommunity Impact2004 Solid Waste200022020Waste ManagementTorontoSWST115Percent of Residential Solid Waste Diverted –Multi-Res61028.0229680.00.266NoYesCommunity Impact2004 Solid Waste200022020Waste ManagementTorontoSWST120Percent of ALL Solid Waste Diverted for Recycling – All streams; All Property Classes436109.0855335.00.51NoYesCommunity Impact2009 Solid Waste200022020Waste ManagementTorontoSWST205Tonnes of All Residential Material Collected per Household725971.0862398.00.84YesYesService Level2002 Solid Waste200022020Waste ManagementTorontoSWST220Tonnes of Residential Solid Waste Disposed per Household372616.0862398.00.43YesYesService Level2002 Solid Waste200022020Waste ManagementTorontoSWST235Tonnes of Residential Solid Waste Diverted per Household415130.0862398.00.48YesYesService Level2002 Solid Waste200022020Waste ManagementTorontoSWST303Solid Waste Average Operating Cost per Tonne - All Property Classes282893808.0933992.0302.89NoYesEfficiency2002 Solid Waste200022020Waste ManagementTorontoSWST311Operating Cost for Garbage Collection per Tonne - All Property Classes40485753.0332232.0121.86NoYesEfficiency2002 Solid Waste200022020Waste ManagementTorontoSWST311TTotal Cost for Garbage Collection per Tonne - All Property Classes41987104.0332232.0126.38YesYesEfficiency2009 Solid Waste200022020Waste ManagementTorontoSWST325Operating Cost for Solid Waste Disposal per Tonne - All Property Classes54540469.0497884.0109.54NoYesEfficiency2002 Solid Waste200022020Waste ManagementTorontoSWST325TTotal Cost for Solid Waste Disposal per Tonne - All Property Classes70019563.0497884.0140.63YesYesEfficiency2009 Solid Waste200022020Waste ManagementTorontoSWST330Operating Cost for Solid Waste Diversion per Tonne - All Property Classes187867587.0436109.0430.78NoYesEfficiency2002 Solid Waste200022020Waste ManagementTorontoSWST330TTotal Cost for Solid Waste Diversion per Tonne - All Property Classes198021001.0436109.0454.06YesYesEfficiency2009 Solid Waste200022020Waste ManagementTorontoSWST802AFrequency of Collection - Garbage26.0NoYesStatistic2006 Solid Waste200022020Waste ManagementTorontoSWST802BFrequency of Collection - Recycling26.0NoYesStatistic2006 Solid Waste200022020Waste ManagementTorontoSWST802CFrequency of Collection - Bulk26.0NoYesStatistic2006 Solid Waste200022020Waste ManagementTorontoSWST802DFrequency of Collection - Leaf and Yard20.0NoYesStatistic2006 Solid Waste200022020Waste ManagementTorontoSWST802EFrequency of Collection - Organics52.0NoYesStatistic2006 Solid Waste200022020Waste ManagementTorontoSWST802FFrequency of Collection - White Goods/Scrap metal26.0NoYesStatistic2006 Solid Waste200022020Waste ManagementTorontoSWST803Number of Landfills160.0NoYesStatistic2005 Solid Waste200022020Waste ManagementTorontoSWST805Percent of Urban Households1.0NoYesStatistic2005 Solid Waste200022020Waste ManagementTorontoSWST806Percent of Rural Households0.0NoYesStatistic2005 Solid Waste200022020Waste ManagementTorontoSWST811Total Number of Solid Waste Management Facilities Owned by the Municipality with a Ministry of the Environment Certificate of Approval / ECA (Ontario) or Provincial Equivalent16.0NoYesStatistic2004 Solid Waste200022020Waste ManagementTorontoSWST812Number of Days per Year When a Ministry of the Environment Compliance Order for Remediation (Ontario) or Provincial Equivalent Concerning an Air or Groundwater Standard was in Effect for a Municipality Owned Solid Waste Management Facility0.0NoYesStatistic2002 Transit200022020TransitTorontoTRNT001Population (as per Municipal Data)2988408.0NoYesStatistic2005 Transit200022020TransitTorontoTRNT106Number of Regular Service Passenger Trips per Capita in Service Area224999000.03116461.072.2YesYesCommunity Impact2013 Transit200022020TransitTorontoTRNT210Revenue Vehicle Hour per Capita in Service Area11100564.03116461.03.56YesYesService Level2004 Transit200022020TransitTorontoTRNT220Operating Cost (Expenses) per Revenue Vehicle Hour1841544077.011100564.0165.9YesYesEfficiency2013 Transit200022020TransitTorontoTRNT220TTotal Cost (Expenses) per Revenue Vehicle Hour2499828277.011100564.0225.2YesYesEfficiency2014 Transit200022020TransitTorontoTRNT317CUTA R/C Ratio (Revenue/Cost Ratio)570506264.01841544077.00.31NoYesEfficiency2010 Taxation200022020Taxation (Revenue Services)TorontoTXRS001Population2988408.0NoYesStatistic2005 Social Services-IM200022020Social AssistanceTorontoSSIM004Override HouseholdsNoYesStatistic2005 Taxation200022020Taxation (Revenue Services)TorontoTXRS105Total General Municipal Levy by Tax Rate per Capita4624228604.02988408.01547.39NoYesCommunity Impact2004 Taxation200022020Taxation (Revenue Services)TorontoTXRS135Current Year's Tax Arrears as a Percent of Current Year Levy308237020.06961983521.00.044YesYesCommunity Impact2005 Taxation200022020Taxation (Revenue Services)TorontoTXRS140Prior Years' Tax Arrears Not Collected in the Current Year as a Percent of the Current Year Levy101700712.06961983521.00.015YesYesCommunity Impact2005 Taxation200022020Taxation (Revenue Services)TorontoTXRS141Total Cumulative Penalties and Interest as a Percentage of the Current Year Levy61901045.06961983521.00.009NoYesCommunity Impact2013 Taxation200022020Taxation (Revenue Services)TorontoTXRS142Allowance for Bad Debt as a Percentage of the Current Year Levy35732163.06961983521.00.005NoYesCommunity Impact2013 Taxation200022020Taxation (Revenue Services)TorontoTXRS145Total Current Penalties and Interest Revenue as a Percent of Current Year Levy48771607.06961983521.00.007NoYesCommunity Impact2005 Taxation200022020Taxation (Revenue Services)TorontoTXRS150Tax Receivable as a Percent of Current Year Levy436106614.06961983521.00.063NoYesCommunity Impact2005 Taxation200022020Taxation (Revenue Services)TorontoTXRS310Operating Cost to Maintain Property Tax Accounts per Tax and PIL Account Maintained/Serviced Annually14958354.0844967.017.7YesYesEfficiency2004 Taxation200022020Taxation (Revenue Services)TorontoTXRS350Revenue from Specified Fees per Tax and PIL Account Maintained/Serviced Annually6923343.0844967.08.19NoYesStatistic2010 Taxation200022020Taxation (Revenue Services)TorontoTXRS405Percent of Accounts (All Classes) Enrolled in a Pre-Authorized Payment Plan192547.0844967.00.228YesYesCustomer Service2004 Taxation200022020Taxation (Revenue Services)TorontoTXRS840Total Number of Tax and Payment in Lieu (PIL) Accounts Maintained/Serviced Annually844967.0NoYesStatistic2004 Water (CF)200022020Water (CF)TorontoWATR001Population2988408.0NoYesStatistic2005 Water (CF)200022020Water (CF)TorontoWATR002Override Population (Serviced Population)2988408.0NoYesStatistic2005 Water (CF)200022020Water (CF)TorontoWATR003Households1217573.0NoYesStatistic2005 Water (CF)200022020Water (CF)TorontoWATR004Override Households (Serviced Area)1217573.0NoYesStatistic2005 Water (CF)200022020Water (CF)TorontoWATR005Geographic Area (Sq. Km.)634.06NoYesStatistic2009 Water (CF)200022020Water (CF)TorontoWATR006Override Geographic Area (Sq. Km.)634.06NoYesStatistic2009 Water (CF)200022020Water (CF)TorontoWATR008Population Density4713.13NoYesStatistic2006 Water (CF)200022020Water (CF)TorontoWATR009Override Population Density2988408.0634.064713.13NoYesStatistic2009 Water (CF)200022020Water (CF)TorontoWATR105Number of Household Days with Mandatory Water Restrictions0.01217573.00.0NoYesCommunity Impact2002 Water (CF)200022020Water (CF)TorontoWATR115Number of Household Days with Boil Water Advisories0.01217573.00.0NoYesCommunity Impact2002 Water (CF)200022020Water (CF)TorontoWATR116Weighted Number of Days When a Boil Water Advisory Issued by the MOH Applicable to a Municipal Water Supply Was in Effect0.0NoYesCommunity Impact2002 Water (CF)200022020Water (CF)TorontoWATR210Megalitres of Treated Water per 100,000 Population362181.029.88412119.6YesYesService Level2002 Water (CF)200022020Water (CF)TorontoWATR212Percent of Water Utilized for Industrial, Commercial and Institutional (ICI) Uses87832.0326595.00.269NoYesService Level2005 Water (CF)200022020Water (CF)TorontoWATR214TTotal Cost for the Treatment and Distribution/Transmission of Drinking Water per Capita279497740.02988408.093.53NoYesService Level2016 Water (CF)200022020Water (CF)TorontoWATR215Water Use (Megalitres Distributed) per Household238762.91217573.00.2NoYesService Level2002 Water (CF)200022020Water (CF)TorontoWATR220Percent of Households Serviced by Municipal Water1217573.01217573.01.0NoYesService Level2002 Water (CF)200022020Water (CF)TorontoWATR221Average Occupancy Ratio (Serviced Population/Serviced Households)2988408.01217573.02.45NoYesService Level2006 Water (CF)200022020Water (CF)TorontoWATR305Operating Cost for the Distribution/Transmission of Drinking Water per Km of Water Distribution/Transmission Pipe139315313.06095.022857.31NoYesEfficiency2002 Water (CF)200022020Water (CF)TorontoWATR305TTotal Cost for the Distribution / Transmission of Drinking Water per Km of Water Distribution Pipe187054043.06095.030689.75YesYesEfficiency2009 Water (CF)200022020Water (CF)TorontoWATR310Operating Cost for the Treatment of Drinking Water per Megalitres of Drinking Water Treated46536020.0362181.0128.49NoYesEfficiency2002 Water (CF)200022020Water (CF)TorontoWATR310TTotal Cost for the Treatment of Drinking Water per Megalitres of Drinking Water Treated92443697.0362181.0255.24YesYesEfficiency2009 Water (CF)200022020Water (CF)TorontoWATR315Operating Cost for the Treatment and Distribution/Transmission of Drinking Water per Megalitres of Drinking Water Treated185851333.0362181.0513.0NoYesEfficiency2002 Water (CF)200022020Water (CF)TorontoWATR315TTotal Costs for the Treatment and Distribution/Transmission of Drinking Water per Megalitres of Drinking Water Treated279497740.0362181.0771.71YesYesEfficiency2009 Water (CF)200022020Water (CF)TorontoWATR405Percent of Compliance to Drinking Water Standards25256.025416.00.9937NoYesCustomer Service2002 Water (CF)200022020Water (CF)TorontoWATR410Number of Water Main Breaks per 100 Km of Water Distribution Pipe Excluding Connections653.060.9510.7YesYesCustomer Service2002 Water (CF)200022020Water (CF)TorontoWATR801Total Number of Water Treatment Facilities4.0NoYesStatistic2004 Water (CF)200022020Water (CF)TorontoWATR802Total Number of Ground Water Treatment Facilities0.0NoYesStatistic2004 Water (CF)200022020Water (CF)TorontoWATR803Total Number of Surface Water Treatment Facilities4.0NoYesStatistic2004 Water (CF)200022020Water (CF)TorontoWATR808Number of Water Pumping Stations (Booster Pumping Stations Distribution and Treatment)18.0NoYesStatistic2004 Water (CF)200022020Water (CF)TorontoWATR809Average Age of Water Pipe61.9YesYesStatistic2005 Water (CF)200022020Water (CF)TorontoWATR812Number of Lead Municipal Water Service Connections22967.0NoYesStatistic2005 Water (CF)200022020Water (CF)TorontoWATR813Estimated Length of Allowances for Service Connections5164.0NoYesStatistic2005 Water (CF)200022020Water (CF)TorontoWATR814Estimated Length of Hydrant Supply Leads109.0NoYesStatistic2005 Water (CF)200022020Water (CF)TorontoWATR815Km of Distribution Water Pipe Including Service Connections & Hydrant Leads11368.0NoYesStatistic2005 Water (CF)200022020Water (CF)TorontoWATR815BKm of Water Distribution/Transmission Pipe Excluding Service Connections and Hydrant Supply Leads6095.0NoYesStatistic2003 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR001Population2988408.0NoYesStatistic2005 Taxation200022020Taxation (Revenue Services)TorontoTXRS002Override PopulationNoYesStatistic2005 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR005Geographic Area (Sq. Km.)634.06NoYesStatistic2009 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR002Override Population (Serviced Population)NoYesStatistic2005 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR008Population Density4713.13NoYesStatistic2006 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR009Override Population Density2988408.0634.064713.131NoYesStatistic2009 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR110Percent of Wastewater Estimated to have Bypassed Treatment3579.0409317.00.0087YesYesCommunity Impact2002 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR210Megalitres of Treated Wastewater per 100,000 Population411622.029.88413774.0YesYesService Level2002 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR214TTotal Cost of Wastewater Collection/Conveyance and Treatment/Disposal per Capita387682526.02988408.0129.7NoYesService Level2016 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR305Operating Cost of Wastewater Collection/Conveyance per Km of Pipe108814177.05616.019375.74NoYesEfficiency2002 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR305TTotal Cost of Wastewater Collection/Conveyance per Km of Pipe161428432.05616.028744.38YesYesEfficiency2009 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR310Operating Cost of Wastewater Treatment/Disposal per Megalitre Treated167428432.0411622.0406.75NoYesEfficiency2002 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR310TTotal Cost of Wastewater Treatment/Disposal per Megalitre Treated226254094.0411622.0549.66YesYesEfficiency2009 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR315Operating Cost of Wastewater Collection/Conveyance and Treatment/Disposal per Megalitre Treated276242609.0411622.0671.11NoYesEfficiency2002 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR315TTotal Cost of Wastewater Collection/Conveyance and Treatment/Disposal per Megalitre Treated387682526.0411622.0941.84YesYesEfficiency2009 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR405Annual Number of Wastewater Main Backups per 100 Km of Wastewater Main190.056.23.38YesYesCustomer Service2002 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR801Total Number of Primary Wastewater Treatment Facilities0.0NoYesStatistic2004 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR802Total Number of Secondary Wastewater Treatment Facilities4.0NoYesStatistic2004 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR803Total Number of Tertiary Wastewater Treatment Facilities0.0NoYesStatistic2004 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR804Number of Wastewater Pumping Stations74.0NoYesStatistic2004 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR815Km of Wastewater Pipe Excluding Connections5616.0NoYesStatistic2003 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR816Average Age of Wastewater Pipe68.0YesYesCommunity Impact2005 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR817KM of Pipe Relined That Is Active and In-use In the System352.0NoYesStatistic2017 investment_managemen200022020Investment ManagementTorontoINVT310Gross Percent Realized Return on the Total Investment Portfolio (based on the Average Adjusted Book Value)180413337.06079700000.00.0297YesYesEfficiency2006 investment_managemen200022020Investment ManagementTorontoINVT312Gross Percent Realized Return on the Total Internally Managed Investment Portfolio (Based on the Average Adjusted Book Value)32777168.02487300000.00.0132YesYesEfficiency2009 investment_managemen200022020Investment ManagementTorontoINVT314Gross Percent Realized Return on the Total Externally Managed Investment Portfolio (Based on the Average Adjusted Book Value)147636169.03592400000.00.0411YesYesEfficiency2009 investment_managemen200022020Investment ManagementTorontoINVT317Gross Percent Realized Return on Total Investment Portfolio - Historical Reporting0.13.00.0333NoYesEfficiency2008 investment_managemen200022020Investment ManagementTorontoINVT320Total Fund Management Expense Ratio (MER)6739490.06079700000.00.0011NoYesEfficiency2006 investment_managemen200022020Investment ManagementTorontoINVT410Weighted Average Portfolio Term (years)4.45NoYesCustomer Service2006 payroll200022020PayrollTorontoFPRL300Operating Cost per Payroll Direct Deposit or Cheque5915131.0796195.07.43YesYesEfficiency2008 payroll200022020PayrollTorontoFPRL316Number of Off-Cycle Manual Payments per Payroll FTE5504.037.66146.15NoYesEfficiency2008 payroll200022020PayrollTorontoFPRL318Number of Payroll Direct Deposits and Cheques per Payroll FTE796195.037.6621141.66YesYesEfficiency2008 payroll200022020PayrollTorontoFPRL319Number of T4's and T4A's Issued per Payroll FTE46932.037.661246.2NoYesEfficiency2008 payroll200022020PayrollTorontoFPRL800Number of Pay Runs156.0NoYesStatistic2006 payroll200022020PayrollTorontoFPRL820Number of Collective Agreements14.0NoYesStatistic2005 purchasing200022020PurchasingTorontoFPUR010Total Municipal Staff57514.0NoYesStatistic2009 Wastewater (CF)200022020Wastewater (CF)TorontoWWTR006Override Geographic Area (Sq. Km.)NoYesStatistic2009 purchasing200022020PurchasingTorontoFPUR030Municipal Purchases (Operating and Capital)5943624979.0NoYesStatistic2006 purchasing200022020PurchasingTorontoFPUR031Override Municipal Purchases (Operating and Capital)3529995574.0NoYesStatistic2006 purchasing200022020PurchasingTorontoFPUR107Percent of Goods and Services Awarded (Operating and Capital) Through a Centralized Procurement Process2278833450.03529995574.00.646YesYesCommunity Impact2014 purchasing200022020PurchasingTorontoFPUR355Goods & Services Awarded (Operating and Capital) Through a Centralized Procurement Process per Purchasing Staff2278833450.0116.019645115.95NoYesEfficiency2013 purchasing200022020PurchasingTorontoFPUR362Operating Costs for Centralized Purchasing per $1,000 of Goods and Services Awarded (Operating and Capital) Through a Centralized Procurement Process11217917.02278833.454.92YesYesEfficiency2014 purchasing200022020PurchasingTorontoFPUR415Average Number of Bids per Bid Call2194.0484.04.5YesYesCustomer Service2005