To address Toronto's 2012 budget gap of $774 million, City Council launched a review of all of its services and implemented a multi-year financial planning process. This data set contains the responses to the open-ended questions on the Services Review Public Consultation Feedback Form from members of the public. Approximately 13,000 responses were received (full and partial).
The consultation was held between May 11 and June 17, 2011. As a public consultation, respondents chose to participate, and chose which questions to answer. This produced a self-selected sample of respondents. The majority of the responses were from City of Toronto residents. There were some responses from GTA residents. City staff reviewed the data and removed personal information and input violating city policies (for example, contravenes the City's current anti-discrimination policy or confidentiality policy).