The City of Toronto conducted an online survey from February 22 to March 10, 2017, to seek input from residents and other members of the public to help determine how and when the City makes information available in languages other than English. This survey was conducted as a part of the City's review of the Multilingual Services Policy to ensure it continues to meet the needs of Toronto's diverse communities.
The survey was provided in Simplified Chinese, Spanish, Tamil, Tagalog, Italian, Portuguese, Farsi, Urdu, Korean, French, Bengali and Somali. The languages were chosen based on the top spoken languages at home in Toronto as per the 2011 census data, and based on requests received for languages