311 Contact Centre Performance Metrics

This dataset outlines a number of key performance metrics of the 311 Contact Centre. This information is used by 311 for planning purposes and will help provide an understanding of the services that 311 provides, peak service level periods and overall trends in providing services to the City of Toronto.

Daten und Ressourcen

CXD-311 MetricsXLSX
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Zusätzliche Informationen

Feld	Wert
Dataset Category	Document
Refresh Rate	Quarterly
Collection Method
Excerpt	This dataset contains 311 Contact Centre Metrics
Limitations
Owner Division	311 Toronto
Owner Section
Owner Unit
Owner Email	311@toronto.ca
E-Mail des Autors	311@toronto.ca
E-Mail des Verantwortlichen	311@toronto.ca
Autor	311@toronto.ca
Civic Issues
Formate	XLSX
Topics	City government
Quelle
Information URL	https://www.toronto.ca/home/311-toronto-at-your-service/
Bild-URL
Zuletzt aktualisiert	2026-01-13 19:30:48
Is Retired?	False
Date Published	2019-07-23 16:29:29.128936