311 Contact Centre Performance Metrics

This dataset outlines a number of key performance metrics of the 311 Contact Centre. This information is used by 311 for planning purposes and will help provide an understanding of the services that 311 provides, peak service level periods and overall trends in providing services to the City of Toronto.

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CXD-311 MetricsXLSX
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Fält	Värde
Dataset Category	Document
Refresh Rate	Quarterly
Collection Method
Excerpt	This dataset contains 311 Contact Centre Metrics
Limitations
Owner Division	311 Toronto
Owner Section
Owner Unit
Owner Email	311@toronto.ca
E-post till författare	311@toronto.ca
E-post till förvaltare	311@toronto.ca
Författare	311@toronto.ca
Civic Issues
Format	XLSX
Topics	City government
Källa
Information URL	https://www.toronto.ca/home/311-toronto-at-your-service/
Bild URL
Senast uppdaterad	2026-04-08 13:11:36
Is Retired?	False
Date Published	2019-07-23 16:29:29.128936