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311 Contact Centre Performance Metrics
This dataset outlines a number of key performance metrics of the 311 Contact Centre calculated for daily, weekly, monthly and yearly bases. This information is used by 311 for... -
2018 Street Needs Assessment Results
The Street Needs Assessment (SNA) is a survey and point-in-time count of people experiencing homelessness in Toronto on April 26, 2018. The results provide a snapshot of the... -
2013 Street Needs Assessment Results
The Street Needs Assessment survey was conducted by City staff, community partner agencies and volunteers on April 17th, 2013. Just under two thousand individuals experiencing...
